LesRMed

I'm not sure what the size limit is on the forum, but anything uploaded here can only be seen by ESET staff. The other option is to upload it to a file sharing service and drop @Marcos a PM with access instructions.

Everything is on 64bit, I double checked it.

Yes, one word makes a lot of difference. Thanks.

Just like you, I've been using ESET NOD32 Antivirus for more than 15 years. Not once had I had a virus so I take these synthetic tests with a grain of salt. No regular user out there is gonna sit there and download 100s of viruses to test his AV. In the real world, I have been always protected. What matters to me other than protection is a security solution that as no bloatware (ie. toolbars, addons, system optimizers, registry cleaners, etc.), has very low false positives, and is light on the system which ESET gives you exactly that. It is very rare to find such a combo in other products other than ESET.

I was just going to post the same. I will also add;
1. You are performing illegal activity.
2. The method used to perform the illegal activity is one that has been of late repeatedly publicly commented on as having a high likelihood of infecting your PC with malware.
3. You disable your security protection to allow the method to run unimpeded.
Finally, you expect your security vendor to assist you in correcting the situation. I say ........... not!

Let me sum it up:
If you install a security system to your house and put the code in front of the house, don't blame the security system because the theft was able to disarm it and steal things from your house.
I barely remember a case where the encryption was caused by ESET's fault. An unpatched system where the attacker was able to remote in and disable ESET prior to running ransomware.
In order for ESET to protect users, the following conditions must be met:
- using a fully supported operating system and applications with all available security updates installed
- secured RDP allowing access only from the local network or from specific IP addresses
- using a password to protect ESET settings when other users can access the machine
- enabling detection of potentially unsafe applications to detect and block tools that might kill or remove the AV
- practicing safe computing when it comes to passwords, permissions, applications that one installs and uses, etc.
We recommend using a higher tier product that ESET NOD32 Antivirus which provides only essential security and comes without network protection that is able to stop brute-force attacks.
Having said that, we'll draw this topic to a close.

Because it can be used for malicious reasons. Better safe than sorry. 

Hello, thank you very much for this feedback, we plan to improve it, and every table should be sortable in the future.

There are places in the Protect console where sorting is missing and would be a big time saver. For instance, in the Dashboard, go to ESET Applications. Click on one of the out of date applications then click "detailed information". This produces a list of computers that are out of date, but no ability to sort. 
In that same list of out of date applications, if I click "update installed eset products" I get an easy way to update these out of date computers. Sometimes I don't want to update all of them, only specific ones. This would be easy to do if the selection list was sortable. 
Thanks for Cloud Protect, it has been a game changer for us!

I work in this network for the next 24 months and now I have to accept this frame and this badge for 24 months just because the machine has to think for me? I find this solution unfavorable.
A simple option "I know the problem" and "I accept the risk" would be nice.

For Business users, when we do receive the released version it would be helpful to know that our tenant is receiving the update via a notification or something instead of having to periodically log in to see if the number of computers in "waiting" status has decreased. Is there another method to track when new versions are released?

Since everything on boot sector scanning has been said and the discussion has gone off-topic, we'll draw it to a close.

What bugs have you found? Your advice doesn't make sense

What I mean is if something tries to access it eset will see the attempt and scan. It will not constantly scan.
As I posted every time you posted this, the chances are slim. What makes you think you are infected? 
As I also posted, flash it which will remove any malware if there. If you are that worried why not do this and then you'll know for sure. But the chance is if Eset is not detecting anything then you are fine.

ESET PROTECT console: Products should not be marked as outdated until the next product's auto-upgrade is released.
Let's refer to this existing post:
 
My ESET PROTECT console dashboard's Component Version Status is lit up in red (Legacy) despite being properly configured for automatic upgrades/updates and all of the clients being on EEA v9.0/9.1. The endpoints' status should remain in a blue "Waiting" status for any supported versions until the auto-upgrade is released.
 

Well it seemed to work, I got the old Eset uninstalled in safe mode using the uninstall tool and I was able to reinstall the latest version and it seems to be fine. Thanks!

The appropriate update files must first be published in the repository. As I wrote, we are working on adding the functionality to enforce autoupdates from the ESET PROTECT console before they are enabled globally for all Endpoint users.

But AV 10.0.2034 was released on the 24th of November, eight weeks ago. And the auto-update is still not working. As @LesRMed said - in theory, the auto-update can never be used. Maybe you should add an option in ERA to manually specify when the auto-update should happen after the new version?

So every time you release a hotfix or update, the auto install gets pushed back? If that's the case, then theoretically, the auto-update may never happen. What's the purpose then? IMO you need to shorten the auto-update time interval, or do away with them altogether.

Description: Disable Warning "Your operating system is outdated" in ESET Protect
Details: On the clients we can disable this warning, need options to hide on ESET Protect too.

@Mitchell Sure, log file is attached.
Honestly, going through local support is exceedingly painful and I try to avoid it at all costs. Usually I get better assistance here.
eei-install-log.txt

You've ask the same question multiple times in prior postings. The answer is yes.
Don't ask this again.

Absolutely! Most IT Admins know their environment well enough to know which machines are not up to date. I want my ESET product to tell me when there is a problem with ESET.

But the users still get a popup telling them to restart (you can only delay it so long). And from what I understand from other threads, protection is not active until the restart. I agree with @TvM, It would be a nice feature if we could push the update manually, in the way the automatic update works.

Hey Marcos. 
many chance you can recommend the dev team to give this agent (all platforms) a small upgrade to actually pull the latest agent version going forward? 
why do i need to worry about creating new installers for the agent every time there is a change?
make it easier for me by being able to select agent with “latest” tag. Or specific version. This way I know I can choose the always latest. And if things are unclear I can manually create a specific version one for rare cases of version issue. 
does it make sense to you?