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Showing content with the most kudos since 04/18/2021 in all areas

  1. Hi, the problematic domain you reported has been already removed from the cloud blacklist. The quickest way to solve such cases is to send the email sample to nospam_ecos@eset.com (https://support.eset.com/en/kb141-submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab#spam) as those are handled almost immediately. Also based on the sample we have identified a problem in the algorithm that selects the sender's address from email headers in some cases (Return-path: header), and it will be also addressed by an automatic update. Regards, Matej
    3 points
  2. I dont think this is the right place to ask about "cracked" apk files 😬
    2 points
  3. This is not possible without downloading the whole msi installer. After a microPCU update has been applied, the Repair option changes to Export.
    2 points
  4. It was changed in the past. The thing is the last msi installer you may have locally stored may be v12 or 13 so repairing v14 would actually downgrade to v12 or v13 and you'll need to download upgrade to v14 again which is not desired.
    2 points
  5. I recommend contacting your local ESET distributor and asking for the feature while providing more information on the use case. The more users will request it, the higher chance we will consider adding it providing that the feature would be useful for many of our users. Since everything has been said and explained, we'll draw this topic to a close.
    2 points
  6. Yes I just did that and sent the files to Marcos DM 😃 Thank you
    1 point
  7. itman

    HIPS Logging Bug

    True. However, I think it appropriate that if a user created firewall rule existed that block the communication, the Network Wizard should ignore it since it was user created. My understanding of the Network wizard was to make the user aware of blocked activity due to an existing Eset default firewall rule, or any blocked activity for which an user firewall rule does not exist for the activity.
    1 point
  8. itman

    ESET LICENSE HACKED!!!

    Eset in the U.S. now uses Live Chat only: https://helpus.eset.com/ . Something BTW I personally detest.
    1 point
  9. https://www.eset.com/uk/support/sysrescue/ or why not use the ISO and rufus?
    1 point
  10. Could you please provide standard trace.log from AGENT or possibly search it for more detailed connection errors? I do not see any obvious problem with deployment method you are using - in case no mistake was made during parameters processing, it should work. From provided status.html it is not clear why connection is failing, it might be network related, but also certificate related. As it seems that certificate of ESET PROTECT Cloud service has been accepted, it might be problem with AGENTs certificate -> in steps you mentions "same old file" next to certificates, but if it means that you
    1 point
  11. It would be required if the user activated Win firewall outbound rule processing. When an app is added to Win Firewall as shown in the posted screen shot, I believe both inbound and outbound allow firewall rules are created for the app. On the other hand if equi.exe outbound processing was being blocked via Win firewall outbound processing, Eset would not be able to download anything including sig, updates. One explanation is user previously created an equi.exe outbound firewall rule only allowing ports 80,443 and forgot they had done so. Many using the Win firewall, deploy a third p
    1 point
  12. MichalJ

    MITRE RESULTS

    Hello, thank you. And yes, we do have plans to add Linux coverage, in the reasonable future.
    1 point
  13. ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 14.1.20 have been released and are available to download. Changelog: Version 14.1.20 Fixed: Webcam protection and Device Control issues on Windows 7 and Windows 8 Known issues: N/A Upgrade to Latest Version Upgrade my ESET Windows home product to the latest version If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automatically. Support Resources
    1 point
  14. Current changelog is always on the official download page on www.eset.com for instance: We post an announcement here mostly during work hours in Europe as time allows and with priority based on the number / importance of changes in the new version.
    1 point
  15. By default known networks use Windows firewall settings: However, you can explicitly define the trusted zone in the Zone setup: I'd suggest checking on one machine if adding the ESET PROTECT IP address or the whole subnet to the trusted zone actually makes a difference when deploying the agent. Is there a problem deploying the agent via GPO? This should not be affected by the firewall I assume.
    1 point
  16. ESET Push Notification Service has been used in business products for years already and now it's also leveraged by consumer products, to communicate with my.eset.com, Anti-Theft servers, licensing servers, etc. As mentioned above, in future versions it will be possible to disable the notifications when EPNS is not available.
    1 point
  17. Not sure I understand correctly, but filtering devices based on dynamic groups should be farily easy: just filter has t obe added to reports: but there might be conflict with other settings, preventing use of such filter.
    1 point
  18. No, email protection also use detections from streamed (pico) updates, leverage LiveGrid as well as ESET Dynamic Threat Defense (business versions with EDTD license) to detect malware. I'd also emphasize that the term "signature" implies a kind of primitive detection, e.g. based on the hash of a file. However, we rather use the term "detection" which is a pattern that describes the structure or behavior of malware rather than something specific.
    1 point
  19. Yes. Once you returned to the regular update channel, Eset download modules used on that channel. As far as Internet Module is concerned, that is ver. 1423. The only way you will receive ver. 1425 that contains the memory usage fix is to remain on the pre-release update channel. Once Eset releases ver. 1425 on the regular update channel, you can then switch back to that channel. Again, it may be some time till ver. 1425 is released on the regular update channel.
    1 point
  20. Okay, thanks for the effort. The setting is not a matter of life or death but as a nice to have it would be great... Thx & Bye Tom
    1 point
  21. Most likely a firewall is blocking communication with epns.eset.com on port 8883.
    1 point
  22. Marcos

    ESET EDTD - Is it enabled?

    The "Enable" button currently doesn't change state. Since it's confusing now for users, we plan to change it in future versions. To find out if files are submitted to EDTD for analysis, open the "Submitted files" window and check the information in the "Sent to" column. Undetected files that might potentially carry malware are submitted to EDTD while already detected files are sent to LiveGrid: You can also find this information on clients:
    1 point
  23. Yes, but if you login to the web portal, all of your devices are there but shown as, "not connected." Wouldn't it be easier for the customer to re-activate the device from the web portal? I didn't disconnect the device - ESET did.
    1 point
  24. Token engine was changed and new pair need to generated. Otherwise previous registered apps/devices will be `NOT SEEN` in myESET and their status will be misleading. Removing all them from myESET (devices, not licenses!) and pair them again in app via login to myESET in App fix issue. Sadly Devs does not inform people about this steps for properly myESET work.
    1 point
  25. Updating Eset NOD32 to the new version 14.1.19 fixes this issue. You will be prompted to login to your license manager account by Eset NOD32 in Windows after the update is installed and you reboot.
    1 point
  26. ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium version 14.1.19 have been released and are available to download. Changelog: Version 14.1.19 Added: support for device association with myESET Improved: Other under-the-hood improvements and fixes Known issues: N/A Upgrade to Latest Version Upgrade my ESET Windows home product to the latest version If your ESET security product has not updated automatically yet, you can enforce product update by manually checking for update in the Update panel or wait until it updates automat
    1 point
  27. Any scan, especially on-demand scan takes CPU resources. If it takes only a few minutes to scan your PC, it's ok to scan it once a week. However, with further files being created the scan time may increase substantially, especially if you save big archives to the disk. Personally I don't schedule any on-demand scans since files are scanned upon access and execution by real-time protection and HIPS-based protection modules. That said, an on-demand scan may detect threats in archives, however, in this form the threats do not pose any risk since they would be detected by real-time protection upon
    1 point
  28. You should do the following: 1, Create an ESET PROTECT component upgrade task: 2, Select the referenced ESET PROTECT server: 3, Select targets and click Finish:
    1 point
  29. If you are able to reproduce it when Windows is already started and you don't disable any of the protection modules, I'd recommend opening a support ticket with your local ESET distributor for further troubleshooting.
    1 point
  30. Marcos

    Eset SSL Filtering

    In case of expired certificates the action is left on the browser configuration for better UX.
    1 point
  31. The last screenshot states in English: Open now your ESET-Product on your device and connect the device manually. But how can I do that in ESET Cyber Security?
    1 point
  32. No, there arent any scripts with smb shares, Its used as terminal server for 15 zero clients connecting through rdp.
    1 point
  33. Hello @jcy If you have purchased ESET PROTECT Entry, then indeed you should be able to activate ESET PROTECT Cloud. Just do the following (if you have not done so): Create EBA account at eba.eset.com Add your license key there. If you register EBA under the same e-mail that the license was purchased under, license will be added automatically. Once the license is added a tile showing "setup ESET PROTECT Cloud" will appear. You can choose the DC location, and setup your EPC instance. Once instance is done and running, you can proceed according to the migration man
    1 point
  34. Page42

    Unwanted marketing message

    I have IN-PRODUCT MESSAGING (display marketing messaging) disabled, but this popped up a few minutes ago. Hope it was a one-off. NOD32 Antivirus 14.0.22.0
    1 point
  35. Yes, it will. You will need a username and password for update of legacy products which can be provided by your local ESET distributor as long as you have a valid license.
    1 point
  36. https://www.bleepingcomputer.com/news/security/logins-for-13-million-windows-rdp-servers-collected-from-hacker-market/
    1 point
  37. itman

    Unwanted marketing message

    The question is if the OP and the recent other poster did this? The OP purchased from Newegg as I have done in the past. You are e-mailed a license key and normally one would just do an Eset in-product license update. No need to export Eset settings, uninstall, re-install, and then import previous Eset settings.
    1 point
  38. While I don't know any specific script, you can check the registry for existence of ESET registry keys or better check if the process ekrn.exe is running.
    1 point
  39. peteyt

    Unwanted marketing message

    Have you previously backed up settings and then reinstalled eset and then loaded the backed up settings? I could be wrong @Marcos but if my memory serves me correct there was a problem with this setting in the past. It wasn't being properly backed up/restored. When someone backed up the setting and then loaded it it would show as disabled but the user had to enable and then disable again as it wasn't properly saved EDIT Just found the link I remembered. Not sure if it's any good or related
    1 point
  40. Marcos

    Unwanted marketing message

    I've inquired a colleague about this message. Will keep you posted.
    1 point
  41. itman

    Unwanted marketing message

    Try to extract the URL associated with the "Learn More" tab in the alert w/o mouse clicking on it and post it in the forum.
    1 point
  42. Marcos

    What are pico updates

    Yeah, pico updates are typically less than 500 bytes in size.
    1 point
  43. Hi, I am a long-time home user of ESET Security. Really like the simplicity and low CPU and RAM usage of the windows client. However, as I am increasingly using the my.eset.com portal for managing my licenses and anti-theft I was really surprised that no second layer of security is implemented (such as MFA or SMS for logging in). I think that this feature should be standard for a company that delivers products for security. Has anyone an idea if this is on the roadmap to be implemented? Or do I miss something in the portal?
    1 point
  44. Mr.Gains

    ESET Encryption policy

    Cheers, it doesn't tell me the policy name but it does give me some relief to see the configuration (same custom policy I applied in the installer). Learned something new today, thank you JPritchard
    1 point
  45. Hello @noorigin, ECA is now ESET PROTECT Cloud, see https://support.eset.com/en/kb6889-eset-protect-cloudwhats-new for details. To use ESET PROTECT Cloud an eligible license is required https://www.eset.com/int/business/solutions/security-management/#purchase I would contact your ESET sales department to check what is the best option for you to upgrade your license to ESET PROTECT Cloud one... Peter
    1 point
  46. Hi @Simon Simon, File type is not limited, however File size can be, please see here for more information: https://support.eset.com/en/kb7584-file-size-limitations-in-eset-endpoint-encryption Thank you, Kieran
    1 point
  47. Under the dynamic group I would create 2 subgroups. For one I'd use the expression "computer is" and select the machine on which a policy should not be applied and the other one with the expression "computer is not" which would contain all other machines. Then you could assign common policies to the parent DG which will be then inherited by children DG. You could then assign also different policies to the children DG.
    1 point
  48. Primordiarch

    2FA for my.eset.com

    Hello. Please add 2FA feature on my.eset.com. Thanks.
    1 point
  49. PeteS

    Startup scan.

    Here it is... FYI. I don't mind it running. I would just like it to run in the background.
    1 point
  50. Description: add read file option to available HIPS target files operations Detail: right now HIPS allows to control delete file and write to file operations. It would be great to have an option to control read file also. Some malware might not try to encrypt or destroy data. Sometimes stealing it might be even more dangerous.
    1 point
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