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Marcos

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Marcos last won the day on October 23

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About Marcos

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  1. In order to update Endpoint to v8.1, you must download the installer from the web and install it or wait a bit until upgrade to v8.1 is offered. This make take 2 weeks or more. As to what version you should download, most likely you are using a 64-bit version of Windows so that's the version you should select on the download page.
  2. These errors related to eamsi.dll are ok, you should ignore them. The thing is that virtually only MS-signed dlls can be injected into critical system processes. It's not new to Windows 11.
  3. Dear users, To start off let me thank you for being our valued customer. It's been our mission to provide you with quality and effective products that protect your digital words. We endeavor to listen to your feedback and tailor the products to your liking although we realize that it's impossible to fulfill everybody's expectations completely, especially when it comes to home users. We would like you to spend a while answering the following questions which will give us insight into how you perceive ESET, our products and services and will help us improve things further. Regards, Marcos
  4. You can download the latest version from https://www.eset.com/int/business/download/endpoint-antivirus-windows/
  5. Same files are not submitted multiple times. What is the url from which you download the file?
  6. First of all please try uninstalling ESET Endpoint Antivirus and installing the latest version 8.1.2037 from scratch. Does the problem persist? A startup scan is run automatically after logon and update but should not take long, e.g. 1-2 minutes at most.
  7. ESET products v12 are not supported any more. Please refer to https://support.eset.com/en/kb3678: Version Release Date Latest build Current Status Full Support Limited Support 15 October 19, 2021 15.0.16.0 Full Support Est. Q4 2022 Est. Q4 2023 14 August 11, 2021 14.2.24.0 Limited Support Ended (October 19, 2021) Est. Q4 2022 13 October 22, 2019 13.2.18.0 End of Life Ended (October 2020) Ended (October 19, 2021) If v15 can be installed then it has passed a compatibility check and can be installed on your Windows 7.
  8. Apache HTTP Proxy is not configured correctly. Did you follow the instructions at https://help.eset.com/protect_install/81/en-US/?proxy_installation_linux.html? It seems that some directives are missing. You can download the HTTP Proxy for Windows installer from https://www.eset.com/int/business/download/eset-protect/#standalone and compare httpd.conf with yours.
  9. That's not true: https://help.eset.com/eis/15/en-US/?sysreq.html Supported Operating Systems* Microsoft® Windows® 11 Microsoft® Windows® 10 Microsoft® Windows® 8.1 Microsoft® Windows® 8 Microsoft® Windows® 7 SP1 with latest Windows updates (Windows 7 Service Pack 1 (SP1) with latest Windows updates (at least KB4474419 and KB4490628) Microsoft® Windows® Home Server 2011 64-bit
  10. Maybe excluding the cache folder from submission could help but I'm not entirely sure if it's 100% safe and if the final file would be eventually uploaded for analysis.
  11. No problem opening the website in Chrome: You can try the following: - reboot the machine - without launching a browser, disable SSL filtering in the advanced setup and click OK - re-enable SSL filtering - check if the problem persists.
  12. In case of issues after upgrade to v15 try resetting all settings to defaults. Failing this, uninstall v15 and install it from scratch.
  13. This can be resolved easily by restoring default settings. Alternatively you can uninstall ESET v15 and install it from scratch. The live installer on the website downloads the latest version, ie. v15. Not sure where you selected v14 because there is no such option on the download page.
  14. What happens if you click "Check for update" after a computer restart?
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