mimii

Thank you for helping

Hi all, I have an issue and I hope you will help me. Today I had an ESET notification( unfortunately I couldn't capture it) that ESET couldn't delete an pua, I entered to LOG DETECTION and di scovered it. In advanced setup >malware scans>threatsense parameters>cleaning level, I have ALWAYS REMEDY ACTION. I ran a scan and there is nothing found and nothing in the quarantine, and when I click on ESET icon there is " you are protected". Also, sometimes I am having a problem with the update, ESET takes 7 to 10 minutes to finish an update, in the LOG EVENTS here is what I have. So why in the scan I have ZERO detected and cleaned things while this pua is not cleaned ?why the scan didn't detect the pua ?

Hi all . In my security report,I found one thing cleaned. Is there any way to see what is this detection ? One more question is why the number of days is changing? ( here is how ESET has protected you for the last 4 days ) Why 4 days ? If I'm not wrong , I think the number of days was sometimes 2 ,and sometimes 30.

I never ever played any games. All the devices shown in the picture I posted are either mine or belong to people I know and connect to my network. My issue is that when I clicked on " connected home monitor" the devices in (connected this month) didn't show up, Then after restarting my laptop, they showed up but other devices in (connected recently) disappeared. Now , all devices appeared,and this a pic of all of them.

No,not at all. Is there any possibility that eset crashed for a moment ?

No ,please look at the second pic ,the device called "j7nic" is last seen since 51 days

Hi everyone, I had a strange issue with the connected home monitor.I have a habit to check it every day. When I clicked on it, I was surprised that there is no device in "connected this month" After many trials to check if the vanished devices are back, I restarted my laptop .After restarting, The missed devices re-appeared in "connected this month" but two devices disappeared from "connected recently". (two SAMSUNG devices that are found in the first pic are missed in the one below) any explanation ?this is the first time I encounter this problem.

Hi all , I just find out that device control isn't enabled in the first screenshot,I'm wondering if I disabled it by mistake,or it's disabled by default. It's enabled in the second pic. Should I keep it disabled ?

Dear Marcos and itman ,speacial thanks to you for helping me🥰 . I have additional questions 😟 I hope I'm not bothering you. I came across "running processes" and found that "kms-r@11n.exe" and "kms_r@1nhook " time discovery is 5 years and 2 years . there is nothing written in front of (path, size,description, company,version). does having at least ONE empty info a malicious sign of an app? Then I went to ADVANCED SETUP, and ENABLED DETECTION OF POTENTIALLY UNSAFE APPLICATIONS ,then ran a full scan .First I got this notification. After scan finished, this is the final scan tab. They are asking to "clean, delete, or no action". Should I chose clean or delete ? THANK YOU AGAIN

Thank you very much

thanks so much for clarifying. Can you explain why would "potentially unsafe apps " be disabled by default? what is the point?

my version is 13.0.22.0 , I don't know what is going with me. I think I have seen" Real-time and Advanced Machine Learning protection" before in my eset, but today I can't find it.

13.0.22.0

Good evening, why i am not seeing this tab on my eset ?https://help.eset.com/eis/13/en-US/idh_page_settings_antivirus.html?idh_config_scanner.html When I open advanced settings I get this :

Thank you so much for answering, Do you have any answer to the 4th question (in my first post) about the scan ?