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  1. Yesterday
  2. Uninstall ESET from the former computer and install it on the new one. If the computer doesn't boot or cannot be connected to the Internet during uninstallation, free up the seat via the license manager at my.eset.com.
  3. The log was extremely large (23 GB), opening it paralyzed my machine for more than an hour. As I've asked, please do not leave advanced OS logging enabled for more than a minute and compress the log next time. Try the following: 1, Use automatic firewall mode. Currently you use interactive mode and have more than 1500 rules created. Try the following: - export the current configuration - switch the firewall to automatic mode - delete all custom rules If that doesn't help, try uninstalling ESET and installing it from scratch without changing default settings. 2, PhpStorm
  4. i have a new computer and want to transfer my anti-virus.
  5. Thank you for the research and your assistance. I went ahead and created a new Known Network in ESET for hsd2.ca.comcast.net with the same settings as the hsd1.ca.comcast.net network already present in ESET.
  6. I don't understand why it is not there... Anyway I upload file alone under same link...
  7. ESET's EDR solution is ESET Enterprise Inspector (ie. not EDTD). Currently the on-premise EEI receives a lot of intel data from clients (much more than any other competitive solution as far as I know) which is why it cannot be used in the cloud easily. However, we're working on a cloud version of EEI which will be announced here as well as via other standard channels shortly before the release.
  8. I came across this posting in regards to connection-specific DNS suffice: https://community.linksys.com/t5/Wireless-Routers/Need-to-get-rid-of-quot-DNS-Suffix-Search-List-quot-from-ISP/td-p/1233151 It confirms: 1. It is assigned by Comcast ISP servers. 2. It is IPv6 conditioned. My best guess as to why it changes from hsd1.ca.comcast.net to hsd2.ca.comcast.net deals with IPv6 DNS server assignment. I suspect hsd1 is the primary IVv6 DNS server and hsd2 is the secondary server. I have never really seen anything like this before. When Eset detects the hsd2.ca.comcast.net
  9. As far as I know symbols are not available for the Brave browser which is a must in order for BPP to support it. Another thing that matters is the popularity of the browser and Brave wasn't among the most used ones by ESET users if I recall correctly.
  10. We are have switched our systems to the Brave browser, and Banking & Payment does not work - hopefully you will incorporate this soon, otherwise you will lose us and others to internet security apps that will support it.
  11. Still no joy. Make sure that you enable advanced oper. system logging prior to reproducing the issue and disable it prior to collecting logs. It will be enough just to provide C:\ProgramData\ESET\ESET Security\Diagnostics\EsetPerf.etl.
  12. On the same link you will find new logs. Now there is you requered file.
  13. For some reason esetperf.etl is still missing: C:\ProgramData\ESET\ESET Security\Diagnostics\ 0 files 0 bytes Did you actually enable advanced OS logging, reproduced the issue and disabled logging prior to collecting logs?
  14. In PM you will find new logs. About cloucar.exe this was detected and removed by eset SW. After remove easyMiner from excluding for check the issue stil occurring.
  15. @MarcosWere you ever able to determine if the same network was detected? Thanks.
  16. FYI https://help.eset.com/protect_cloud/en-US/what_is_new.html
  17. Looks like you didn't enable advanced operating system logging as instructed. The Diagnostics folder was empty, esetperf.etl log was missing. Please remove from detection exclusions: Win32/CoinMiner.DP potentially unwanted application @ C:\Program Files (x86)\EasyMiner\cudaminer\ccminer.exe Win32/CoinMiner.DP potentially unwanted application @ * Win32/CoinMiner.BV potentially unwanted application @ C:\Program Files (x86)\EasyMiner\cpuminer-x32\minerd.exe Win32/CoinMiner.BV potentially unwanted application @ * Enable detection of potentially unsafe applications, just in
  18. Hello, Have been using ESET Products for a long time and love them but now it seems that EDR solutions are becoming very popular and it feels like ESET is not giving so much love to it. I like the move from other products to ESET Protect Cloud but EDR is not integrated on there, still needs on-premises console while other manufacturers have all in cloud integrated. Is planned to integrate EDR on ESET Protect Cloud? Or at least a Cloud console? What are future plans for EDR? Another question is that I have been told by an integrator here in Spain, that Dynamic Threat Defense
  19. Please carry on as follows: - reproduce the issue - enable advanced oper. system logging in the adv. setup -> tools -> diagnostics - after approx. 1 minute disable logging - collect logs with ESET Log Collector, upload the generated archive to a safe location and drop me a personal message with a a download link.
  20. No, I don't have it. I had it, but I uninstall them few day ago. This issue happening longer and still occurring.
  21. Will wait and thanks Marcos yeah its been used by only 1 pc because i kept removing them every day and today as well , but 3 days ago there was like 20 pcs... Anyway thanks
  22. You would have to have ESET Internet Security or Smart Security Premium installed and Anti-Theft activated in order to be able to track your notebook.
  23. You have a CoinMiner installed in C:\Program Files (x86)\EasyMiner. Does uninstalling it make a difference?
  24. I've checked your license and didn't find any issues. It's been used on 1 computer. The license was issued by ESET Canada so it's strange that they could not find. I'm gonna reset your license key now and send you a new one.
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