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Marcos started following My License Have been Hacked, transfer anti-virus, EDR cloud solution with ESET PROTECT? and 3 others
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transfer anti-virus
Marcos replied to a question in Quick questions by guests (registration not required)
Uninstall ESET from the former computer and install it on the new one. If the computer doesn't boot or cannot be connected to the Internet during uninstallation, free up the seat via the license manager at my.eset.com. -
High CPU usage
Marcos replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
The log was extremely large (23 GB), opening it paralyzed my machine for more than an hour. As I've asked, please do not leave advanced OS logging enabled for more than a minute and compress the log next time. Try the following: 1, Use automatic firewall mode. Currently you use interactive mode and have more than 1500 rules created. Try the following: - export the current configuration - switch the firewall to automatic mode - delete all custom rules If that doesn't help, try uninstalling ESET and installing it from scratch without changing default settings. 2, PhpStorm -
transfer anti-virus
Guest posted a question in Quick questions by guests (registration not required)
i have a new computer and want to transfer my anti-virus. -
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High CPU usage
JohnyRicio replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
I don't understand why it is not there... Anyway I upload file alone under same link... -
EDR cloud solution with ESET PROTECT?
Marcos replied to rubencastello90's topic in ESET Enterprise Inspector (EDR)
ESET's EDR solution is ESET Enterprise Inspector (ie. not EDTD). Currently the on-premise EEI receives a lot of intel data from clients (much more than any other competitive solution as far as I know) which is why it cannot be used in the cloud easily. However, we're working on a cloud version of EEI which will be announced here as well as via other standard channels shortly before the release. -
I came across this posting in regards to connection-specific DNS suffice: https://community.linksys.com/t5/Wireless-Routers/Need-to-get-rid-of-quot-DNS-Suffix-Search-List-quot-from-ISP/td-p/1233151 It confirms: 1. It is assigned by Comcast ISP servers. 2. It is IPv6 conditioned. My best guess as to why it changes from hsd1.ca.comcast.net to hsd2.ca.comcast.net deals with IPv6 DNS server assignment. I suspect hsd1 is the primary IVv6 DNS server and hsd2 is the secondary server. I have never really seen anything like this before. When Eset detects the hsd2.ca.comcast.net
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High CPU usage
Marcos replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
Still no joy. Make sure that you enable advanced oper. system logging prior to reproducing the issue and disable it prior to collecting logs. It will be enough just to provide C:\ProgramData\ESET\ESET Security\Diagnostics\EsetPerf.etl. -
High CPU usage
JohnyRicio replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
On the same link you will find new logs. Now there is you requered file. -
High CPU usage
Marcos replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
For some reason esetperf.etl is still missing: C:\ProgramData\ESET\ESET Security\Diagnostics\ 0 files 0 bytes Did you actually enable advanced OS logging, reproduced the issue and disabled logging prior to collecting logs? -
High CPU usage
JohnyRicio replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
In PM you will find new logs. About cloucar.exe this was detected and removed by eset SW. After remove easyMiner from excluding for check the issue stil occurring. -
EDR cloud solution with ESET PROTECT?
itman replied to rubencastello90's topic in ESET Enterprise Inspector (EDR)
FYI https://help.eset.com/protect_cloud/en-US/what_is_new.html -
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High CPU usage
Marcos replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
Looks like you didn't enable advanced operating system logging as instructed. The Diagnostics folder was empty, esetperf.etl log was missing. Please remove from detection exclusions: Win32/CoinMiner.DP potentially unwanted application @ C:\Program Files (x86)\EasyMiner\cudaminer\ccminer.exe Win32/CoinMiner.DP potentially unwanted application @ * Win32/CoinMiner.BV potentially unwanted application @ C:\Program Files (x86)\EasyMiner\cpuminer-x32\minerd.exe Win32/CoinMiner.BV potentially unwanted application @ * Enable detection of potentially unsafe applications, just in -
High CPU usage
JohnyRicio replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
PM was send. Thank you. -
Hello, Have been using ESET Products for a long time and love them but now it seems that EDR solutions are becoming very popular and it feels like ESET is not giving so much love to it. I like the move from other products to ESET Protect Cloud but EDR is not integrated on there, still needs on-premises console while other manufacturers have all in cloud integrated. Is planned to integrate EDR on ESET Protect Cloud? Or at least a Cloud console? What are future plans for EDR? Another question is that I have been told by an integrator here in Spain, that Dynamic Threat Defense
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High CPU usage
Marcos replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
Please carry on as follows: - reproduce the issue - enable advanced oper. system logging in the adv. setup -> tools -> diagnostics - after approx. 1 minute disable logging - collect logs with ESET Log Collector, upload the generated archive to a safe location and drop me a personal message with a a download link. -
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High CPU usage
JohnyRicio replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
No, I don't have it. I had it, but I uninstall them few day ago. This issue happening longer and still occurring. -
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My License Have been Hacked
ChuckD replied to ChuckD's topic in ESET Internet Security & ESET Smart Security Premium
Will wait and thanks Marcos yeah its been used by only 1 pc because i kept removing them every day and today as well , but 3 days ago there was like 20 pcs... Anyway thanks -
High CPU usage
Marcos replied to JohnyRicio's topic in ESET Internet Security & ESET Smart Security Premium
You have a CoinMiner installed in C:\Program Files (x86)\EasyMiner. Does uninstalling it make a difference? -
My License Have been Hacked
Marcos replied to ChuckD's topic in ESET Internet Security & ESET Smart Security Premium
I've checked your license and didn't find any issues. It's been used on 1 computer. The license was issued by ESET Canada so it's strange that they could not find. I'm gonna reset your license key now and send you a new one.
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