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Marcos

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Kudos

  1. Upvote
    Marcos received kudos from Beech Horn in EFS 7.0.12014.0 - MSSQL ERROR   
    You can disable automatic exclusions completely or only for desired applications in the advanced setup. Installed applications are detected automatically so the list may look differently on your server:

  2. Upvote
    Marcos received kudos from Peter Randziak in eset password manager. your license is expired. no new passwords can be added   
    Developers have requested to provide your email address used for the Password Manager store. Please provide it to me via a personal message.
  3. Upvote
    Marcos received kudos from Dzemboc77 in Rename or Delete account   
    Please drop me a message with your new user name and I will change it.
  4. Upvote
    Marcos received kudos from MichalJ in Upgrade from ERA 5 To ESMC7 in Offline Environment   
    1, Generate an offline license file through eba.eset.com (https://help.eset.com/eba/en-US/downloading-offline_legacy-licenses.html) and use it to activate Endpoints from ESMC (https://help.eset.com/esmc_admin/70/en-US/offline_license.html).
    2, You can download an installation file, share it withing the offline network and use the URI in a software installation task (https://help.eset.com/esmc_admin/70/en-US/client_tasks_software_install.html)
    3, To update modules in a completely offline network, you have two possibilities:
    i. Use the command-line Mirror tool to create an offline mirror
    ii. Use an ESET security product to create an offline mirror
    If there's at least one computer with Internet connection in the network, you can use HTTP Proxy to update the offline clients through it.
    For general instructions on migrating from ERA v5 to ESMC, please read https://help.eset.com/esmc_install/70/en-US/migration_from_era5.html.
  5. Upvote
    Marcos received kudos from persian-boy in Is someone tired to hack my data?   
    Most likely you've activated Anti-Theft and tested it or marked your machine as missing.
  6. Upvote
    Marcos received kudos from Zen11t in Endpoint 7 Auto Update   
    Full support for uPCU is now there so Endpoint should automatically update to the next version of Endpoint v7 when available.
  7. Upvote
    Marcos received kudos from j-gray in Agent upgrade task   
    You should not use the Agent deployment task which is intended for deploying agent if not installed yet. To upgrade existing agent to the latest version, use the client task "Security Management Center component upgrade" which you can assign to a dynamic group with outdated agent version, using the Joined dynamic group trigger .
     
  8. Upvote
    Marcos received kudos from lacno29 in Error in showing devices in Eset Anti-Theft Portal   
    Are you able to log in to the AT portal from a pc o notebook alright?
  9. Upvote
    Marcos received kudos from dpAsquare in Call blocking   
    This is due to changes in Google's Play store policies which now prohibit us from using these features.
    This has been already discussed earlier, please refer to https://forum.eset.com/topic/17977-eset-mobile-security-not-support-sms-call-filter-anti-theft-sms-command-due-to-google-policy/. There is also a link to ESET's KB with instructions how to get and install a fully functional web version of ESET Mobile Security.
  10. Upvote
    Marcos received kudos from Ultra Male in False Positive in MiniTool Partition Wizard Free 11.0   
    FusionCore is a PUA which is typically bundled with installers as a dll. The detection is correct. PUA detection is optional.
  11. Upvote
    Marcos received kudos from Ultra Male in False Positive in MiniTool Partition Wizard Free 11.0   
    FusionCore is a PUA which is typically bundled with installers as a dll. The detection is correct. PUA detection is optional.
  12. Upvote
    Marcos received kudos from Peter Randziak in Does NOD32 send the URLs of visited websites to its servers as part of Web Access Protection?   
    ESET doesn't send visited URLs unless related to malware detection. Blacklists are local; either downloaded within the Rapid response module or by LiveGrid in regular intervals. Only Parental control (not part of ESET NOD32 Antivirus) sends DNS requests in an encrypted form to ESET's servers to determine a particular website's classification.
  13. Upvote
    Marcos received kudos from Peter Randziak in Does NOD32 send the URLs of visited websites to its servers as part of Web Access Protection?   
    ESET doesn't send visited URLs unless related to malware detection. Blacklists are local; either downloaded within the Rapid response module or by LiveGrid in regular intervals. Only Parental control (not part of ESET NOD32 Antivirus) sends DNS requests in an encrypted form to ESET's servers to determine a particular website's classification.
  14. Upvote
    Marcos received kudos from Justusson in "Adware.Agent.AA application" found when creating a backup for my iPhone   
    Since it was detected on a Windows machine, it should be in quarantine. Please gather logs with ESET Log Collector but also with "quarantined files" selected in the ELC menu. The detected file will be included in the generated archive and we'll be able to check what exactly was detected.
  15. Upvote
    Marcos received kudos from Justusson in "Adware.Agent.AA application" found when creating a backup for my iPhone   
    You could gather logs with quarantined files (needs to be selected in the ELC menu) using ESET Log Collector (ELC). We can then check what exactly was detected but I assume it was an html file that loads external ads from a questionable ad provider.
  16. Upvote
    Marcos received kudos from Peter Randziak in ESET NOD32 Antivirus messes with my context menu   
    We are looking into it. It's possible that this feature will be moved to the System cleaner which is intended to be used after modification of system settings by malware.
  17. Upvote
    Marcos received kudos from autobotranger in Suspicious scan results "QUICKBATCH".   
    Please confirm that the problem is gone now with the Archive module 1283.
  18. Upvote
    Marcos received kudos from Peter Randziak in Spam protection module limited   
    There are several more addresses that you need to allow in order for antispam to work:

  19. Upvote
    Marcos received kudos from notimportant in Address has been blocked   
    First of all, please stop using a cracked version of ESET. It could be that you used a crack that had malware enclosed as well. After you purchase a license, remove EEA v6 from the server, install EFSW v7, provide me with fresh ELC logs and then we will continue with investigation.
  20. Upvote
    Marcos received kudos from LuL in ESMC 7.0.471.0 - Failed to create task: The referenced repository package is not available   
    You wrote that the version of your ESMC server is 7.0.471.0. This is currently the latest version of the ESMC server for Linux as per https://support.eset.com/kb3690/.
    If you send an ESMC Compotenent upgrade task to the server, it should do nothing since the the latest version is already installed.
  21. Upvote
    Marcos received kudos from fvmb in Ping ICMP Echo Reply Rule   
    By default echo to ping from outside trusted zones should be blocked. Please check if you have trusted zones configured properly.
  22. Upvote
    Marcos received kudos from Shincan in ESET banking & payment protection hanging up   
    Please try it. Should the issue persist, contact customer care so that the issue is properly tracked and investigated.
  23. Upvote
    Marcos received kudos from Shincan in [EEAv7.1] No Logs device control   
    Only warning and critical severity records are transferred to the ESMC server. By default, they are logged only locally on clients with normal severity.
  24. Upvote
    Marcos received kudos from pow3r_shell in Schedule in ESMC   
    Applying the Scheduler settings via a policy with "Replace" selected should replace scheduled tasks on client(s) with the new Scheduler settings.

  25. Upvote
    Marcos received kudos from td1958 in Purchased ESET Internet Security 2019 - 3 PCs From NewEgg   
    You can download the appropriate installer from www.eset.com. If you have received a license key, enter it in the activation window after installation.
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