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Marcos

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Kudos

  1. Upvote
    Marcos received kudos from Farnzy in Passwords   
    Your screen shot is from the Password manager web portal. My screen shot was from Firefox and showed the PWM browser extension. Do you have such icon in the browser?
    Click here:

    then View download options and follow the instructions to install the browser extension:

  2. Upvote
    Marcos received kudos from Peter Randziak in ESET Kernel;Limited Direct Cloud connectivity.   
    As suggested before, I'd recommend enabling advanced antispam logging. If the errror occurs, disable logging and provide logs collected with ESET Log Collector. Since we haven't received any other reports of the error, there might have been a temporary connection issue between your ISP and ESET's servers.
  3. Upvote
    Marcos received kudos from Dana11 in ESS Update general compile error   
    Please carry on as follows:
    - enable advanced logging under Help and support -> Details for technical support
    - run update and reproduce the issue
    - disable logging
    - collect logs with ESET Log Collector and post the generated archive here.
  4. Upvote
    Marcos received kudos from Aryeh Goretsky in What is the difference between an original ESET license and a pirated ESET license?   
    Either a pirated license cannot be used for activation or it will be cancelled soon and ESET will stop providing protection.
  5. Upvote
    Marcos received kudos from dfrey in Error with Mail security license   
    I'd add that some products, such as ESET Dynamic Threat Defense, cannot be added to ESET PROTECT directly and must be added through the EBA portal. If you decide to purchase EDTD to improve protection against new malware on the Exchange server, please keep that on mind.
  6. Upvote
    Marcos received kudos from Aryeh Goretsky in Mr   
    It is not true that ESET monitors keystrokes. Accessibility must be allowed for anti-phishing to work and filter websites.
  7. Upvote
    Marcos received kudos from Ben Saxton in ESET "Restart Required" has to be restarted from the ESET product not from computer   
    Does the notification about restart disappear if you reboot by running "shutdown /r" ?
    Please provide logs collected with ESET Log Collector from a machine where it doesn't go away after rebooting the machine via the Start menu - Power button -> Restart.
    What version of Endpoint did you have installed prior to upgrade to EPv8?
  8. Upvote
    Marcos received kudos from Zen11t in ESET PROTECT 8.0.19.0 (hotfix) has been released   
    Release Date: February 11, 2021
    ESET PROTECT 8.0.19.0 has been released and is available to download.
    Changelog:
    Version 8.0.19.0 (hotfix)
    IMPROVED: An explanation message is displayed when trying to insert a bundle license that must be inserted to ESET Business Account first FIXED: License synchronization fails after upgrade to ESET PROTECT 8.0 when multiple EBA/EMA accounts containing the same license are linked to ESET PROTECT FIXED: Offline licenses are not displayed after upgrade from ESET Security Management Center to ESET PROTECT FIXED: Issue with opening/reading PDF reports sent by email (base64-encoded)  FIXED: Synchronization of static groups could cause a crash during the removal of duplicates or end with errors about recreated computers FIXED: Custom Apache configuration is overwritten during the upgrade FIXED: In some cases, Detail in the "Audit Log" overlapping other lines FIXED: Unwanted Timestamps in filenames of reports FIXED: Various other bug fixes  
    Upgrade to Latest Version
    Upgrade my ESMC server to the latest version
      Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  9. Upvote
    Marcos received kudos from schuetzdentalCB in ESET PROTECT 8.0.19.0 (hotfix) has been released   
    Release Date: February 11, 2021
    ESET PROTECT 8.0.19.0 has been released and is available to download.
    Changelog:
    Version 8.0.19.0 (hotfix)
    IMPROVED: An explanation message is displayed when trying to insert a bundle license that must be inserted to ESET Business Account first FIXED: License synchronization fails after upgrade to ESET PROTECT 8.0 when multiple EBA/EMA accounts containing the same license are linked to ESET PROTECT FIXED: Offline licenses are not displayed after upgrade from ESET Security Management Center to ESET PROTECT FIXED: Issue with opening/reading PDF reports sent by email (base64-encoded)  FIXED: Synchronization of static groups could cause a crash during the removal of duplicates or end with errors about recreated computers FIXED: Custom Apache configuration is overwritten during the upgrade FIXED: In some cases, Detail in the "Audit Log" overlapping other lines FIXED: Unwanted Timestamps in filenames of reports FIXED: Various other bug fixes  
    Upgrade to Latest Version
    Upgrade my ESMC server to the latest version
      Support Resources
    ESET provides support in the form of Online Help (user guides), fully localized application and Online Help, online Knowledgebase, and applicable to your region, chat, email or phone support.
    Online Help (user guides) Visit www.eset.com/contact to email ESET technical support
  10. Upvote
    Marcos received kudos from Aryeh Goretsky in Eset Internet security blocks too many good and safe websites!!!   
    We kindly ask you to provide a handful of examples of websites that are blocked by ESET and you think they are clean. It is as simple as that.
  11. Upvote
    Marcos received kudos from jpotrz in Upgrade ESET Security Management Center 7.2 to the latest ESET PROTECT 8   
    Do you use a virtual appliance or you've installed ESMC on a Windows or Linux server? Not sure why upgrade via the ESMC components upgrade task would fail, maybe somebody better versed will be able to help. However, if you have installed ESMC on Windows, you could run the ESET PROTECT AiO installer to upgrade ESMC and all its components.
  12. Upvote
    Marcos received kudos from Aryeh Goretsky in Is ARM base CPU being supported by ESET?   
    Currently we do not have a product for Windows 10 on ARM64 systems. However, please stay tuned for latest news on this which we will announce here and through our website www.eset.com some time soon.
  13. Upvote
    Marcos received kudos from SpamminEagles in Future changes to ESET Internet Security and ESET Smart Security Premium   
    That's already possible. Create a new on-demand scan profile and select the desired targets.
  14. Upvote
    Marcos received kudos from Abdulkadirozbudak42 in Future changes to ESET NOD32 Antivirus   
    There's an option "Log all blocked operations" in the advanced HIPS setup. However, we don't recommend enabling it unless you need to troubleshoot an issue caused by HIPS, otherwise large logs could be generated which would have adverse effect on the overall system performance.
  15. Upvote
    Marcos received kudos from Abdulkadirozbudak42 in Future changes to ESET NOD32 Antivirus   
    Each HIPS rule has an option "Notify user". When enabled, a notification will pop up whenever a rule is applied.
  16. Upvote
    Marcos received kudos from Abdulkadirozbudak42 in Future changes to ESET NOD32 Antivirus   
    From the right-click context menu, you can run a scan with or without cleaning. To clean threats, simply select the option "Clean with ESET NOD32 Antivirus" (or "Clean files" in v7).
  17. Upvote
    Marcos received kudos from schuetzdentalCB in Future changes to ESET Internet Security and ESET Smart Security Premium   
    You have posted in a wrong forum. Consumer products cannot be managed by ESET PROTECT, only business products can. I recall this has already been requested.
  18. Upvote
    Marcos received kudos from saraahammar in Customer satisfaction survey 2020   
    Dear users,
    We appreciate you being our customers and would like to ask you to spend a while answering the following questions which will give us insight into how you perceive ESET, our products and services and will help us improve things further.
    Regards,
    Marcos
  19. Upvote
    Marcos received kudos from mallard65 in New trojan not detected by Eset   
    I was talking about the malicious payload which is dropped. The dropper will be detected as well: Win32/Injector.Autoit.FKM.
  20. Upvote
    Marcos received kudos from mallard65 in New trojan not detected by Eset   
    Not true, detected since Feb 2020 :
    windo_137178474.exe » INNO » {app}\quis\Dolorem.exe - a variant of Win32/Kryptik.HAYM trojan
    windo_137178474.exe » INNO » script_decompiled.pas - Win32/CrthRazy.R trojan
    The other file is digitally signed, no detection at VT:
    https://www.virustotal.com/gui/file/421fd3c8957b4cd16c7edbd49c046ef384dca0dfc81c94e1e397cb28afe2293b/detection
  21. Upvote
    Marcos received kudos from mallard65 in SSL Blocking Website   
    The certificate was indeed revoked:
    https://www.ssllabs.com/ssltest/analyze.html?d=www.itravelhero.com
    Revocation status Revoked   INSECURE
    Mechanism Provider Status Revocation Date Last Observed in CRL Last Checked (Error) OCSP The CA Revoked (cessationOfOperation) 2020-11-27  10:06:34 UTC n/a 2021-01-22  13:33:51 UTC CRL The CA Revoked (cessationOfOperation) 2020-11-27  10:06:34 UTC 2021-01-22  12:39:42 UTC 2021-01-22  13:33:47 UTC
  22. Upvote
    Marcos received kudos from khairulaizat92 in IOBIT Forum Hacked   
    The malicious dll is already detected. VT uses an on-demand scanner which relies on engine updates. Moreover, there may be a delay of one hour after the engine update before VT reports current scan results.
    iobit.dll - a variant of WinGo/Filecoder.DeroHE.A trojan
    Also I can assure you that we take security seriously and have always taken measures to harden the forum against attacks.
  23. Upvote
    Marcos received kudos from ChuckD in My License Have been Hacked   
    I've checked your license and didn't find any issues. It's been used on 1 computer.
    The license was issued by ESET Canada so it's strange that they could not find. I'm gonna reset your license key now and send you a new one.
  24. Upvote
    Marcos received kudos from mallard65 in Installing ESET on my smart phone   
    Due to the design of iOS antivirus programs for Iphone do not exist.
  25. Upvote
    Marcos received kudos from mallard65 in Installing ESET on my smart phone   
    No company provides a true antivirus for iOS due to the design of the OS.
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