Jump to content

Marcos

Administrators
  • Content Count

    19,738
  • Joined

  • Last visited

  • Days Won

    852

Kudos

  1. Upvote
    Marcos received kudos from r1man in Slow Virus Scan After Update   
    Itman doesn't work for ESET so he cannot know. I do and I don't know either because the module is being tested and no ETA is available. All we can say at this point that the module will be released soon, most likely within a couple of days.
  2. Upvote
    Marcos received kudos from mallard65 in using prepaid mastercard   
    It depends on the local seller. Unfortunately, we do not sell to Iran.
  3. Upvote
    Marcos received kudos from TomasK in Web control log collecting to ESMC   
    You must use the "Warning" severity for the desired Web control rules to send the data to ESMC. However, be careful to not use it for rules that allow or block too many urls or it may have adverse effect on perfomance of the ESMC server if many clients start to send a lot of data.
  4. Upvote
    Marcos received kudos from TomasK in Web control log collecting to ESMC   
    If you want only accessing of one category of urls to be reported to ESMC, it should be fine. The problem could be if you created a rule for every single url with the Warning severity. Since a single client could generate several such records per second, with hundreds or thousands of machines reporting them to ESMC could cause network and server performance issues and congestion.
  5. Upvote
    Marcos received kudos from Nightowl in Having truble with Metatrader [Emofid Version]   
    The alert reads "Suspicious" detection which means the file was blocked by LiveGrid or EDTD.
    Detection of suspicious app would look like
    file.exe - a variant of Win32/Packed.VMProtect.AC suspicious application
     
  6. Upvote
    Marcos received kudos from jafarfathi in Having truble with Metatrader [Emofid Version]   
    The file is not detected by ESET:
    mofidtrader.exe » UPX v13_m8 - is OK
    Please remove the exclusions and re-scan the file(s).
  7. Upvote
    Marcos received kudos from jafarfathi in Having truble with Metatrader [Emofid Version]   
    Please post the information about installed modules (Update -> Show all modules).
  8. Upvote
    Marcos received kudos from jafarfathi in Having truble with Metatrader [Emofid Version]   
    That's what he did and I suggested to remove it from exclusions since the file is not detected with current modules.
  9. Upvote
    Marcos received kudos from Aryeh Goretsky in AV is blocking loading webpages   
    1, Correct, the module will be downloaded automatically with engine and other module updates.
    2, Under Update -> Show all modules you can check the version of installed module. The version of the fixed Cleaner module will most be 1213.
  10. Upvote
    Marcos received kudos from MRutkowski in AV is blocking loading webpages   
    Please find the dat file for Endpoint 6.5 and older here:
    https://forum.eset.com/files/file/28-em005_32dat-for-endpoint-up-to-v65/
  11. Upvote
    Marcos received kudos from r1man in Advanced heuristics/DNA signatures   
    I mean newly created and modified files

  12. Upvote
    Marcos received kudos from r1man in Slow Virus Scan After Update   
    We have tested a new cleaner module and the results are promising. Extensive scanning of WMI and registry will be probably accomplished only with the In-depth scan profile where the scan time doesn't matter.
    If anybody's willing to test it, please let me know.
  13. Upvote
    Marcos received kudos from Aryeh Goretsky in Full CPU with eset FileServer Linux   
    I would recommend collecting logs as per https://support.eset.com/en/kb6159-run-the-info-getcommand-on-a-linux-virtual-machine-and-send-the-logs-to-eset-technical-support and opening a ticket with your local ESET support.
  14. Upvote
    Marcos received kudos from Aryeh Goretsky in Detection occurred but not cleaned   
    If you ran a custom scan, make sure that you didn't enable scan without cleaning:
     

  15. Upvote
    Marcos received kudos from mallard65 in Slow Virus Scan After Update   
    I'm sorry but I don't understand your last post. Constructive feedback is always welcome no matter if it's positive or negative. It's trolling and ranting which is not tolerated. Also itman acknowledged the steps to run a smart scan that I mentioned, there's no problem with him and we actually value his engagement in our forum. Let's stay on topic and refrain from being personal.
  16. Upvote
    Marcos received kudos from Peter Randziak in Advanced heuristics/DNA signatures   
    It's enabled for newly created and modified by default which is enough. Moreover, web access, email protection, startup scanner and idle-state scanner have it enabled by default too.
  17. Upvote
    Marcos received kudos from r1man in ESET Internet Security blocks a URL, but ESET Mobile Security doesnt   
    Make sure that you are using a supported browser. Try it with Chrome and Firefox. On my mobile phone the website you sent me through a PM was blocked by ESET Mobile Security.
    Make sure that this test page is blocked:
    https://www.amtso.org/check-desktop-phishing-page/
  18. Upvote
    Marcos received kudos from ingmarvanolffen in accedentally opened a .exe with rats in it   
    It is generally not a good idea to disable AV and play with malware samples on a real machine. What you can do is to check for registry changes reported by app.run on your machine and revert the necessary values.
  19. Upvote
    Marcos received kudos from r1man in Detection occurred but not cleaned   
    If you ran a custom scan, make sure that you didn't enable scan without cleaning:
     

  20. Upvote
    Marcos received kudos from r1man in Many bugs in Eset Internet Security 13.2.15.0   
    The only known issue with v13.2.15 is that the registry and WMI scanners attempt to scan also non-existing objects. This will be fixed via a module update soon. As for other issues, I'm not aware of other users having reported them with one exception. Please report them to your local ESET support with steps how to reproduce them. If necessary, the support will ask for further logs necessary for troubleshooting.
    As for a bug-free software, there's nothing like that. We don't live in a perfect world and every software maker releases new versions and updates to address reported issues. Even Microsoft releases monthly updates with fixes.
  21. Upvote
    Marcos received kudos from offbyone in uninstall from commandline if password set   
    It's possible to use the PASSWORD="%password%" parameter (https://help.eset.com/era/53/en-US/idh_ra_remoteinst_commandline.html) from the command-line.
  22. Upvote
    Marcos received kudos from r1man in How many devices per one ESET Internet Security key??   
    I guess the wording could be better and read "Consumed seats" and "Available seats" or something along that line. "Available devices" means that you can activate the license on 1 more device.
  23. Upvote
    Marcos received kudos from r1man in Manual update   
    Correct. However, I don't see any good reason for not updating modules automatically.
  24. Upvote
    Marcos received kudos from BALTAGY in Advanced heuristics/DNA signatures   
    It's enabled for newly created and modified by default which is enough. Moreover, web access, email protection, startup scanner and idle-state scanner have it enabled by default too.
  25. Upvote
    Marcos received kudos from Aryeh Goretsky in Uploaded but still always a false positive   
    The above files were detected on the C drive according to the screen shot. However, it's unlikely to be FP and it's most likely Lojack by Absolute Software that Lenovo used to install to laptops.
×
×
  • Create New...