Multiple connections with identical agent id

[Carl Seiler 0]

ESET Protect here, with ERA console stating:

Muliple connections with identical agent id.  I click on the link and the only thing I can find is:

But that article seems to have something to do with cloning in VMs, and my setup has no VMs, and all machines have been running for months.  I recently upgraded minor versions on some endpoints from 11.0.20320 to 11.0.2044.00, so I don't know if this popped up after that. 

How do I identify which "agent" or "connection" is the problem?

[Marcos 5,074]

Please try sending a Reset cloned agent task to a machine with duplicate UUID:

Should the problem persist, please raise a support ticket.

[Carl Seiler 0]

Will do.  Looks like that was successful at removing the warning.

Marcos, what I see might have triggered this is there was an update on the server that failed due to full C drive (log files had not been purged).  When the hard drive was freed up, the update occurred, but it looks like it may think there are two installs.  Does that make sense as possibility?

[Marcos 5,074]

29 minutes ago, Carl Seiler said:

When the hard drive was freed up, the update occurred, but it looks like it may think there are two installs.

I'd recommend raising a support ticket. Perhaps it will enough just to remove some redundant registry keys that could not be removed automatically due to the failure during upgrade.