Jump to content

Marcos

Administrators
  • Content Count

    16,815
  • Joined

  • Last visited

  • Days Won

    714

Kudos

  1. Upvote
    Marcos received kudos from BeanSlappers in Anti theft optimization   
    Have you encountered the issue always after upgrading to a newer version? E.g. from v11 to v12.A, from v12.A to v12.B,C,.. ? It's a known issue with upgrade to v13 but we are not aware of older versions being affected and we didn't get any such reports from users to my best knowledge either.
  2. Upvote
    Marcos received kudos from BeanSlappers in Phantom account gone after windows 10 update.   
    This is a known issue of v13. It's been tracked as a bug and already resolved internally so a fix will be included in the next release of v13.
  3. Upvote
    Marcos received kudos from Peter Randziak in ESET Endpoint Security 7 + Win10 in Vmware Horizon   
    A workaround should be already included in Endpoint 7.2. As for an actual fix in the VMWare driver, I have no clue if they have already included it in their products. However, a workaround on our part should suffice in order for the issue to not manifest.
  4. Upvote
    Marcos received kudos from Ovidio in Cannot Activate Trial Setup Gives Error D3DX9.DLL Missing   
    To me it seems weird that you're getting an error about missing a DirectX 9 dll since DirectX 12 is a part of the OS. Moreover, there is no stand-alone DX12 installer that you could run on Windows 10 to repair it.
  5. Upvote
    Marcos received kudos from gotiengviet in Ask about eset version for CentOS 7 server   
    Use ESET File Security for Linux v7.
  6. Upvote
    Marcos received kudos from BeanSlappers in ESET 13 Anti-theft: no phantom account alert   
    The issue is under investigation.
  7. Upvote
    Marcos received kudos from BeanSlappers in Update optimization problem   
    This is a known bug, will be fixed in a newer version soon.
  8. Upvote
    Marcos received kudos from BeanSlappers in Antivirus scans now takes 3 hours for all drives?   
    Scanning archives is a resource intensive operation since each file from an archive or installer has to be unpacked first and then scanned. Smaller files are unpacked in memory, bigger files on a disk. It is obvious that big archives, containers or images, such as iso or img that are gigabytes in size cannot be unpacked and scanned in the blink of an eye and the more such files are on a disk, the more files they contain and the bigger they are, the longer it will take to scan them. Therefore it is not unusual that in extreme cases scanning whole disks may take even a day or more.
  9. Upvote
    Marcos received kudos from BeanSlappers in Antivirus scans now takes 3 hours for all drives?   
    Try disabling archives and see how much faster the scan will be. We continually add support for additional types of archives and installers which causes more and more files to be scanned over time.
    Then you can also disable advanced machine learning for a test which may also have effect on the scan time.
  10. Upvote
    Marcos received kudos from kanok ramsint in Future changes to ESET Internet Security and ESET Smart Security Premium   
    I don't think so. For instance, Windows Defender doesn't have any at all.
  11. Upvote
    Marcos received kudos from kanok ramsint in Lagging and making certain portions of PC unusable...   
    uTorrent is known to cause problems with v13. Since it's detected as a potentially unwanted application, we cannot exclude it internally from deep scanning. Try replacing uTorrent with another torrent client. Or exclude utorrent.exe from scanning, ie. add C:\Users\%USER%\AppData\Roaming\uTorrent\uTorrent.exe in the performance exclusions.
  12. Upvote
    Marcos received kudos from Aryeh Goretsky in No need password to disable firewall in EES   
    Not necessary any more. We were able to reproduce the issue and fixed it. The fix will be included in future versions of ESET's products.
  13. Upvote
    Marcos received kudos from peteyt in Stalking PUA notifications after update   
    Probably you mean AppEsteem, however, as I said each vendor applies their own criteria. The fact that vendor A adds or removes a particular PUA detection doesn't mean that ESET must necessarily follow their decision.
  14. Upvote
    Marcos received kudos from Peter Randziak in eset MAIL SECURITY for microsoft exchange very high "Not Scanned" percentage   
    Typically the Not scanned category includes internal messages and messages coming from authenticated SMTP sessions which are not scanned by default. We consider it pretty normal.
  15. Upvote
    Marcos received kudos from Clark T in I don't got the new update 13.0.22 yet   
    Yes, installers are multi-language.
  16. Upvote
    Marcos received kudos from carlevans in Future changes to ESET Internet Security and ESET Smart Security Premium   
    ESET shouldn't. Let's try it out, you can activate a fully functional 30-day license after installation. However, I'd recommend installing ESET Internet Security which also contains the network attack protection module that protects your machine on network level from malware that exploits vulnerabilities in network protocols to proliferate further over network. If necessary, create a new topic since this one is intended only for posting suggestions for future versions.
  17. Upvote
    Marcos received kudos from Aryeh Goretsky in Do I have to install Win 10   
    Please make sure that you have installed the appropriate KBs adding support for SHA-2 code signing on Windows 7 SP1 as per https://help.eset.com/eis/13/en-US/sha1_eol.html :
     
    https://support.microsoft.com/en-us/help/4490628/servicing-stack-update-for-windows-7-sp1-and-windows-server-2008-r2
    https://support.microsoft.com/en-us/help/4474419/sha-2-code-signing-support-update
  18. Upvote
    Marcos received kudos from BeanSlappers in Phantom Account and Anti theft   
    1, You can log into any account providing you know the password. The phantom account doesn't use any password, however, logging into it will be evaluated as a suspicious activity and reported in the Anti-Theft portal.
    2, You mark your device as missing in the Anti-Theft portal at my.eset.com.
  19. Upvote
    Marcos received kudos from pps in Android Studio warning   
    Try excluding Android Studio process then under process exclusions.
  20. Upvote
    Marcos received kudos from elquenunca in NEW VERSION EIS 13.0.22.0   
    Make sure that you have both startup scan tasks enabled in scheduler. Without that, some system areas where malware may be hiding will not be scanned or malware may continue to run after a detection has been added.
  21. Upvote
    Marcos received kudos from schuetzdentalCB in ESET Dynamic Threat Defense: Reaction Time   
    It should take 2 minutes at maximum for clients with EDTD to be informed about the malicious file.
  22. Upvote
    Marcos received kudos from howardagoldberg in Eset 13 Version   
    Thanks for the heads-up peteyt, the user was banned.
  23. Upvote
    Marcos received kudos from peteyt in Eset 13 Version   
    Thanks for the heads-up peteyt, the user was banned.
  24. Upvote
    Marcos received kudos from SCR in Eset 13 Version   
    Thanks for the heads-up peteyt, the user was banned.
  25. Upvote
    Marcos received kudos from BeanSlappers in Eset 13 Version   
    Thanks for the heads-up peteyt, the user was banned.
×
×
  • Create New...