Marcos

Yes, I mean the technical support in your country provided by a distributor or resellers.

Please try installing ESET Internet Security to find out if it can be installed on the tablet. We don't know the specs of the tablet, such as the amount of RAM, disk space, how powerful the CPU is, etc. so it's hard to say if it will work properly without trying it.

Please raise a support ticket so that the issue can be reproduced and logs relayed to the developers for perusal.

The ESET Mirror tool is a command-line tool, there's no version with gui. You can use Endpoint to create a mirror for the same major version of Endpoint or better use ESET Bridge as a proxy if there's at least one machine with Internet connection in the network and other machines can access it.

The website is indeed infected:

There is nothing like NOD32 Antivirus v4. It reached EOL years ago. There is a KB with instructions how to create mirrors for different ESET products and versions at https://support.eset.com/en/kb7011. Instead of using the mirror tool, you can create a mirror with Endpoint 11 for other Endpoint 11 in the network. with Endpoint v10 for v10, etc. If there's at least one machine with Internet connection and the other machines can reach it, we strongly recommend using ESET Bridge as a proxy which will minimized the amount of downloaded data as well as the disk space.

Please raise a support ticket for help with troubleshooting the errors.

The dump will be probably quite big so you'd better compress it, upload it to a safe location (e.g. OneDrive, Dropbox, etc.) and drop me a private message with a download link.

Please provide a kernel or complete memory dump from the crash as well as logs collected with ESET Log Collector.

The fix has been deployed to production:

Please raise a support ticket. The communication with the repository will need to be checked by the support personnel.

What exactly happens when you click Select? I'm presented with a list of available products: When I choose one, it will be selected:

There are quite many licenses registered with your forum email address. Please contact your local ESET distributor or reseller.

There will be a hotfix 17.1.11 soon which will fix the lag caused by transparent background introduced in v17.1.9.

Please provide logs collected with ESET Log Collector from the machine in question so that we can check ESET's configuration.

Please raise a support ticket via the built-in support contact form. I've run a device scan and it reported "Scan finished".

If you are migrating from a previous VA with ESET PROTECT v11, all components and db remain same. It is just the operating system that has changed from CentOS to Rocky Linux.

Please raise a support ticket so that the issue can be reproduced and logs relayed to the developers for perusal.

What firewall do you use? If all outbound communication is allowed by default, there should be no issues with ESET contacting the servers. If it's a locally installed firewall, then allowing all communication for ekrn.exe and egui.exe should suffice. There is a KB with list of hostnames and IP addresses that various services in ESET products communicate with: https://support.eset.com/en/kb332.

Please provide logs as requested above. I'd also recommend raising a support ticket too.

The license with the public license ID 3AN-7AJ-5J3 expired last year.

You should ignore the warnings. The first archive probably cannot be unpacked due to insufficient free space on a disk or RAM. the second one is exclusively being used by another process or operating system and thus could not be scanned.

Please raise a support ticket with this question.

Password protection is planned to be implemented in one of the future versions of ESET Inspect. Self-defense protects ESET Inspect files from tampering.

A fix is being prepared for release which is expected in 1-2 days.