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obee

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  1. Hi, I have a questions about ESET Bridge. In this page it says ESET Bridge is able to accept 10000 clients to ESET Protect Cloud, if the user also uses ESET Inspect Cloud and has 6000 users does it require 2 ESET Bridges due to calculations or just 1 ESET Bridge? Thank you,
  2. Hi, As far as I know you can submit possibility new threats to ESET Research Lab. (Last Updated: Aug 10, 2022) like the one on this https://support.eset.com/en/kb141-submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab Then secondly, As far as I know we can't get any information on who was first but you can actually get information regarding the activation time of the EBA account
  3. Hi, I have a log management (Rsyslog - logstash - elasticsearch - kibana) that configured to received a log event from ESET Protect (Json format) Is it possible to set timestamp of log to local time because i see log from ESET Protect using UTC instead of local time, this can be confusing when monitoring logs on SIEM, due to time differences Any suggestions? Thank you in advanced.
  4. Hi @Mitchell Thank you, I will try
  5. Hi, I have a question about the ESET Bridge. is it possible for ESET Inspect Cloud users to use eset bridge as a proxy? on the help.eset I just found that we can use ESET Bridge with ESET Protect Cloud as a Proxy https://help.eset.com/protect_cloud/en-US/?bridge_http_proxy.html Thank you in advanced.
  6. Hi, I have a question about the differences between on demand scan task and scheduler scan on policy configuration task on demand scan, there is no option to user to canceled the scan. just option to lock the shutdown But on scheduler, there is an option to prevent user to canceled the scan Why on task there is no option to prevent to canceled the scan? is it possible to create on demand scan task with option to prevent user to canceled the scan? Thank you in advanced.
  7. Hi, is it possible to upgrade ESET Management Agent v7 to latest version (v10.1) on overwrite install? Thank you in advance,
  8. Hi @MartinK Thank you for the reply I just want to know about the interval on the ESET Protect Cloud, because at the moment the reference that I know is only on onprem, and on onprem there is an interval recommendation for each number of users managed by ESET Protect. that's all. CMIIW. Is ESET Protect Cloud stable at intervals of 10 minutes, regardless of the user? or adjust the number of users managed by ESET Protect Cloud? for example in 1000 users will adjust (eg) 15 minutes and so on?
  9. Hi @Marcos thank you for the answer. Confirm, interval agent can be configured only in ESET Protect on-premise. In ESET Protect Cloud there's no option to configuring interval does the fixed interval use the default? (10min) even though ESET Protect Cloud manages thousands of clients? or ESET Protect will do the adjustment itself? Regards,
  10. Hi @Marcos thank you for the answer. and btw by default, the ESET Management Agent synchronizes with ESET PROTECT Cloud every 10 minutes. Is there does this also apply to eset protect cloud users up to 1000 users or more? or is there an interval adjustment according to the number of users managed by eset protect? Kindly regards,
  11. Hi everyone, I have question about bandwidth usage for each endpoint who connected to ESET Protect Cloud. Is there any documentation or article to describe how much it used? on ESET Protect onprem there is documentation in https://help.eset.com/protect_install/10.0/en-US/?network_requirements.html Kindly regards,
  12. Hi, I have a question about backup and restore database from ESMC. Is it possible that we backup database (mysql or mssql) on ESMC and we restore that database on ESET Protect latest version (v10)? is that possible or will fail because of the different contents/table on the database? Thank you in advance.
  13. Hi, I have a question about Supported OS for ESET Server Security for Linux (ESSL). In this url we found that ESSL supported RedHat Enterprise Linux 7, 8 but in this url we can found that ESSL supported RedHat Enterprise Linux 7, 8, and 9 is there a difference stated in the url eset.com and help.eset.com? which one is correct? Thank you in advanced.
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