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avielc

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avielc last won the day on June 8 2017

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  1. Updating - I sent the logs + the extended logs (Allowing logging + collect logs again) hopefully I'll get some answers soon Thanks again @Marcos
  2. Hi, I'm reopening this: got the following error on a system I made sure secure boot is disabled: confd[35403]: ESET Endpoint Antivirus Debug: Application socket 2531725551373760: usage for user 996: 1 connection(s) confd[35403]: ESET Endpoint Antivirus Debug: Invalid CfgModuleRegisterCallbackRequest on path plugins.01000600.settings.GlobalScanner, error 7020 confd[35403]: ESET Endpoint Antivirus Debug: Application socket 2531725551373760: usage for user 996: 1 connection(s) scand[35418]: ESET Endpoin
  3. I never tried to mess around with that, so I assume unless ESET has some default to block certain repos, there shouldn't be anything blocking it. in terms of working through proxy, I have such solution deployed, but I'm limiting it to agent reporting only and not mirroring or serving as download points for app
  4. Hi Marcos, Perhaps I wasn't clear with my question. This task has ran and succeeded on quite a few jobs with the exact same AV installation. it gets a failed attempt once in a while (no idea why, the package is still the latest AV installation) and if i'll run the same client task again manually it'll work. it just needs a rerun. now that we've cleared that, any way to get that to work? Also I mentioned another status of "TImed out" Thanks
  5. Thanks Marcos, I needed to have that piece of info to resolve the issue (turning off secure boot on BIOS) such an annoying little thing, and I really had to scavenge these logs to find that bit of info about it.
  6. Hi all, I ran into the issue where sometimes an automated task failed due to a reason of "Time out" or "package not found in repository" for installing AV software. using a dynamic group and a task assigned to that group. Any chance to automate the "run on failed" until EEA\EES is installed successfully and the agent clears that "dynamic auto-deploy folder" Attaching screenshot of the failed attempt. You can see it says the task is still "Planned" to run, but it never actually run again - is that a bug? Thanks!
  7. Hi all, If anyone runs into that error, I'd really be happy to know what can be done to fix it. The eea service seems to be running, but the agent is reporting its not working. I'll skip to the bottom line. Turns out that "secure boot" doesn't mix well with it. once disabled it can work, (i noticed something in the debug logs about "kernel lockdown .7? " ) I'd love to hear the Moderators\staff for any info about it. Thanks!
  8. Hi @MartinK First, Sorry for the late reply, Regarding your points: Thank you for that, Still, if the timeout is too long for some tasks that shouldn't take this long (e.g. installing AV which fails under #1 or #2. ) In ESMC I still get a task running for up to 2 days after and there's nothing I can do to clean that status. Is it possible to clear such cases? Thanks
  9. I've given that as an Example Marcos, But thank you for pointing and answering the other bullets. Can you answer 3. with a virus quarantine\some user required action process that could occur, how would the user be able to interact with such cases? Thanks
  10. I'll try to follow through with the GUI-less setup for now, as there isn't much of a choice from what I see... I haven't tested it myself yet (unfortunately COVID and other work assignment disrupted that) so I assume it's definitely GUI-less on all OS (18.04, etc) There are a few issues with it: 1. How does a user scan a customized folder when it wants to. 2. Say a virus was detected (I know, highly unlikely on UNIX, but still...) how can the user choose to either clean\delete the virus. 3. Should something disrupt the user's workflow (say firewall blo
  11. so I'm waiting right now for @MartinK to assist me here. Please reply when possible, as right now, I'm looking for how to lower the timeout events so I can send tasks on a faster basis in case something doesn't work.
  12. I think I have seen a gui of it on 18.04, which means this is a unique behavior for 20.04 @Peter Randziak, I'm not entirely sure, so i'll verify it when I can (hopefully tomorrow) But Why change a product that is known to work in a singular method cross-platform. both Windows and Mac have a GUI, why would Linux, especially Ubuntu be any different? I'm sorry, Linux have end users too, and I'm sure Many of the Linux users do not install a gui-less OS. This is very convenient for users to see what they are clicking and what is the status of their Antivirus software.
  13. Thanks for replying @Peter Randziak, Collecting logs will be difficult as COVID is slowing access down. I suggest simulating it on Vanilla Ubuntu 20.04 and seeing for yourself. Issue is as follows: Installing Agent + ESET Endpoint AV 7.1.6.0 using ESMC (server task + Client task) (everything is the latest version of course) after installation is complete EVERYTHING Related to GUI won't be seen anywhere, and I'll put it into detail: * no ESET icon on task bar (the green `e`) * no ESET app can be found in the applications * trying to run on terminal the egui
  14. Thank you for the quick reply @Marcos, If I will elaborate your answer a little, I will need to create a different task and send it to the client, otherwise the same task won't work as it is already thinking it is running on the client in question. I think it would be great addition to be able and stop a task from running, finding a way to make it cancel (either ekcmd command or just a "stop" button. Besides that, I'm still waiting for an answer regarding the other major issue. ESET Endpoint for Linux is just not working on Ubuntu 20.04, no gui is displayed and there's no
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