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Peter Randziak

ESET Moderators
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Peter Randziak last won the day on April 17

Peter Randziak had the most liked content!

About Peter Randziak

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    Expert

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    Slovakia

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  1. our QA attempted to reproduce the issue, but they were not successful 😞. Please provide us with output from ESET Log Collector from the affected machine and also let us know how is the Secure boot configured so we can investigate it further. Thank you, Peter
  2. Hello @Patrici, I will grant you access to the ARM64 BETA for home users as well. How to boot attempt ends up i.e. what is the error? Or does it end up with a BSOD? We would like to check that for sure. Peter
  3. Hello @rustyz, great, I will grant you access and send more info in a moment. Peter
  4. Hello @RichardT1, thank you for the provided memory dump, I quickly checked it and opened a ticket for our dev team (P_EFSW-1712) to have it properly investigated. My colleague hid your post as the memory dums contain a sensitive data so I recommend to share them with us by means of a private message. We will keep you posted, Peter
  5. Hello @Maxb, sure, I will grant you an access and send further info in a moment. Peter
  6. Hello @noorigin, ECA is now ESET PROTECT Cloud, see https://support.eset.com/en/kb6889-eset-protect-cloudwhats-new for details. To use ESET PROTECT Cloud an eligible license is required https://www.eset.com/int/business/solutions/security-management/#purchase I would contact your ESET sales department to check what is the best option for you to upgrade your license to ESET PROTECT Cloud one... Peter
  7. Hello @demian, I apologize for the delay, for some reason I received a notification for your Tuesday's post just today 😞 I will grant you the access rights and send details via a private message in a moment. Peter
  8. Hello @Sven, Sure, I will grant you an access and send further info in a moment. Peter
  9. Hello @Runa, Sure, I will sign you up in a moment and send further instructions by a private message. So it seems your support directed you to the proper place 🙂 Peter
  10. Hello @RandomUser, Yes for sure, I will grant you an access and send further info in a moment. Kind Regards from Slovakia
  11. Hello @Dominik mX, As of now the BETA version of the ARM64 native application is available for Windows platform only. Native app for macOS is in development, should be available in the generation 7 but it is not yet confirmed if from the first release. As of now the ESET security application run on M1 by means of Rosetta 2. Regards, Peter
  12. Hello @kilianmeister, sure, I will grant you an access and send further info in a moment. Peter
  13. Hello @Mark Moran Sure, I will grant you an access and send further info in a moment. Regards, Peter
  14. Hello @Mikan Sure, I granted you access and will send further info in a moment. Peter
  15. @RichardT1 Yes the memory will be dumped on the crash event. Please note that a reboot is required to apply the changes, so if you just configured it without a reboot it will save only a minidump and complete dump will be saved on next BSOD... Peter
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