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Peter Randziak

ESET Moderators
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Peter Randziak last won the day on July 12

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  1. Hello Christian, can you please check the version of Configuration module (33)? Open the main GUI -> Help and support -> Installed components. Recently we released version 1685.8, which should resolve the issue, you describe, can you please confirm? Regards, P.R.
  2. Hello @Serial.com, hmm strange, it works for me, but anyway in the meantime we released it officially, you can download it from https://www.eset.com/int/business/endpoint-security/linux-antivirus/download/ Regards, P.R.
  3. Peter Randziak

    Rootkit?

    Hello guys, I do not have access to that sample personally, do you happen to know what it does i.e. what kind of rootkit like behavior does it perform? Regards, P.R.
  4. Hello @valdek, you can find the business edition of the 4.0.90.0 at http://ftp.nod.sk/~randziak/EAVBE_4.0.90.0/ It should be released in few days. Regards, P.R.
  5. Peter Randziak

    ESET Endpoint Security 7 BETA signup

    Hello @ronmanp, sure, will send you more info privately in few moments. Regards, P.R.
  6. Peter Randziak

    Outlook add-in problem

    Hello @Aleksander, as we are not able to reproduce the issue in-house, we had multiple remote sessions with a customers affected, but always somehow the issue got fixed by itself, before we were able to debug it. So I would recommend you to file a ticket for the partner support to arrange the session, if the issue persists and if the customer agrees with it. Either we will debug it and find out how to proceed or it will fix itself again :-D Regards, P.R.
  7. Hello @Durgesh , please try to set an exclusion for "/System/Library/Preferences/Logging/Subsystems" path and let us know, if it resolves the issue for you. It seems that the VMware app does has some kind of self defense, which breaks the SSL authentication, when we scan the contents of the folder. Regards, Peter
  8. Hello @pstoric, I would probably advise you to completely remove the ERA console, reboot the system and install it from a scratch to see if it helps. Regards, P.R.
  9. Peter Randziak

    Virtualization Security

    Hello @mfichera, Our protection possibilities in case of securing such environments are limited as we do not have a direct presence on the system, so we cannot integrate as deeply as in case of Endpoint presence. So we scan what the VMware sends us to scan i.e. only real-time file-system protection and on-demand scans are available, features as HIPS, Anti-stealth, Advanced memory scanning, Ransomware shield and so are not. So in case you do not have any particular issue with the agent based solution, I would recommend you to keep using it, ideally the most up to date versions. Regards, P.R.
  10. Peter Randziak

    Error when applying differential update

    Hello @Samoréen , thank you for the log files, I will have them checked. Having pagefile on non-system partition can cause issues as well, if I recall correctly there is an issue with obtaining the full memory dumps. P.S. regarding the retval = 00005007 [NOT NEED] 14:38 -update failed, 14:42 update successful 14:47 retval = 00005007 [NOT NEED] is quite expected as the the modules has been successfully updated 5 minutes ago. Update starts with update.ver download and processing - it is a metadata file containing info about offered module versions and update files, this is compared to list of modules you currently have. In case the versions of offered modules are same or lower, than your current ones, the updater returns Update not needed,... Regards, P.R. Tracking note for us: ESSW-5796
  11. Peter Randziak

    Very dissatisfied with Eset

    Hello @Sp Ebil, can you please pack the file, with password infected and send it to me via private message to check? Regards, P.R.
  12. Hello @intika, I haven't heard of such plans, yet. For large companies, which need to have a customized solutions build on our technology we offer SDK,.. Regards, P.R.
  13. Peter Randziak

    OS X - Update already in progress

    Hello @kingoftheworld, it should be fixed in the 6.7 version, as far as I know it should be available with next macOS release,... Regards, P.R.
  14. Peter Randziak

    ESET Endpoint Security 7 BETA signup

    Hello @sc02f, @Daniel Palermi and @Jeremy Bartel, sure, will send more info soon via a private message. Regards, P.R.
  15. Hello @pstoric , were you able to troubleshoot the issue, or your need any assistance from our side regarding this? Regards, P.R.
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