Aryeh Goretsky

Hello, Just to add to my colleague @Marcos's recommendation, you might want to consider backing up any important data from the laptop by making one or more copies of it, wiping the laptop, and loading an operating system that is still supported like Windows 10 or one of the various Linux distros out there. Here is a link to my blog post, "The Last Windows XP Security White Paper," which I wrote six years ago: https://www.welivesecurity.com/2018/03/27/last-windows-xp-security-white-paper/. It contains a link to a paper I wrote about securing Windows XP-based systems that comes out to about 49 pages when printed. Perhaps that will be of use to you. Regards, Aryeh Goretsky

Hello, ESET is a private business. It is not an agency of the Slovak Republic, or any other government for that matter. Since the unwarranted invasion of Ukraine and illegal annexation of Ukrainian territory by Russia, ESET has worked steadfastly to help its neighboring country, ranging from donating hundreds of thousands of euros to charities involved in relief efforts, to providing additional security software and services, which includes numerous investigations into and blocking of attacks on Ukraine's critical infrastructure. For more information on ESET's support of Ukraine, see the following: ESET Response Center - Ukrainian Crisis ESET WeLiveSecurity blog - #Ukraine tagged articles As you enjoy reading The Guardian, here is another, more recent article from their website you might find of interest: https://www.theguardian.com/world/2024/mar/30/slovakia-brain-drain-populist-leader-robert-fico. Please carefully read the entire article, especially the last sentence. Although my last name is Ukrainian, I am one of ESET's American employees. Like my Slovak colleagues, I have been working tirelessly to help Ukraine where I can, and I hope this answers your questions about ESET's commitment to Ukraine. Regards, Aryeh Goretsky

Hello, As my colleague @Marcos noted, enterprise versions of our software do have remote management capabilities. Could this be what you observed? Please share more information, such as the requested screenshots. Regards, Aryeh Goretsky

Hello, Just saw the mention. I will admit my PowerShell skills are pretty amateur, but since you are instantiating it from ESET PROTECT, I'm wondering if the "-command" argument is still needed. You might want to check with business support on this and see what they advise. Regards, Aryeh Goretsky

Hello, Did you post a message in ESET's forum by mistake? We make security software, not ERP software. Try visiting https://community.cdata.com/ for assistance with Snowflake, since that's the developer's support forum. Regards, Aryeh Goretsky

Hello, The holiday season is upon us, and 2024 is almost here. Before we step away from our desks to spend time with our friends and families, I wanted to wish every one of you a joyous holiday season and forthcoming new year. I think it is fair to say that in 2023, the world has faced some unparalleled computer security threats, and ESET has worked diligently to protect you from them. Whether you have used our software for decades, or are new to ESET, thank you for trusting us to protect you throughout 2023 and we look forward to providing you with the very best security into 2024 and beyond. Best wishes for the season, Aryeh Goretsky

Hello, Since the Lenovo forum thread specifies fully-qualified domain names, perhaps you could just add the following entries to your hosts file: 0.0.0.0 download.lenovo.com 0.0.0.0 filedownload.lenovo.com 0.0.0.0 cms.csw.lenovo.com 0.0.0.0 laapi.csw.lenovo.com 0.0.0.0 vantage.csw.lenovo.com I will point out this would block all access to these domains on the computer, not just for the Lenovo Commercial Vantage app. Regards, Aryeh Goretsky

Hello, By any chance do your own smartphones have a MAC address randomization feature turned on? Regards, Aryeh Goretsky

Hello, From looking at the image at https://www.eset.com/fileadmin/ESET/INT/Banners/Home/header1.jpg, it appears to be an artistic rendition of the layers of protection provided by the software. You would probably need to contact the marketing department for a more thorough answer, though. Regards, Aryeh Goretsky

Hello, I do not have any information about EOL dates to share (that sort of information can be found on the https://support-eol.eset.com/ web site), but I did want to share a resource with you. About five years ago I wrote a paper on how to securely maintain computers running Microsoft Windows XP after Microsoft had ended support for it. You can find the blog post about it here (the paper itself is linked to at the end of second paragraph). While the paper itself focuses on securing Windows XP, a lot of the advice, concepts, suggestions, and recommendations are applicable to other obsolete operating systems like Windows Vista, Windows 7, and so forth. It has been five years since Microsoft ended support for the latter, and hardware manufacturers have not been making compatible devices for a while, etc. I would presume at some point Microsoft's activation servers will go offline as well. The paper outlines some strategies about maintaining parts surpluses, rotating working hardware, maintaining proper network segmentation, all of which can help ensure that old computers remain running until they can be replaced by modern hardware and operating systems. As someone who personally loves playing with all sorts of vintage and retro computers and archaic operating systems, writing it was a way for me to help out other hobbyists with similar interests. Regards, Aryeh Goretsky

Hello, Please see https://forum.eset.com/topic/38251-sysrescue-do-not-update-their-database-anymore/#comment-173468 Regards, Aryeh Goretsky

Hello, See Regards, Aryeh Goretsky

Hello, Consumer versions of the ESET's software are offered to small businesses with low seat counts because it is unlikely a business with 1-10 PCs has a full-time IT staff to manage an ESET PROTECT server. For that matter, they may not even have an Active Directory/Entra domain and WSUS servers; the entire network may consist of just a workgroup of PCs running Home or Pro editions of Windows, with one PC or a NAS providing file and print services. In this type of small office/home office environment where there is no dedicated information technology (or information security) staff, the operating system updates are handled by Microsoft. Handing control of this over to Microsoft ensures those PCs are running supported versions of Windows with the latest security patches. In other words, security is managed in the same way as for home users. Larger organizations have full time staff to manage PCs, and also make decisions about which versions of Windows at what patch level, and when those machines will receive updates. The editions of Windows they run are for the enterprise, and the organization has a robust management infrastructure in place to support that. In other words, they are making very careful decisions about risk, and managing their security to mitigate risk based on those decisions. That's the environment for which ESET's endpoint programs are intended. From the program code perspective, there's nothing that technically prevents a consumer version of ESET's software from running in a business environment or a business version of ESET's software from running in a home environment. Now, there may be licensing requirements that differ, but that is because programs are intended for use in the appropriate market segment. Enterprise management features are not going to be roadmapped for added to consumer versions. Now that your comment in the Future Changes to NOD32 thread has been answered, and your reply here in this thread has been replied to, I am going to redirect you back to your own thread on the matter. Any further discussion of this matter in this thread will be removed. Regards, Aryeh Goretsky

Hello, As I believe my colleague Marcos noted, this is already available in the business versions of the software. If you need that functionality for your organization, I would suggest reaching out to your local ESET office, distributor, or VAR, and see if you can migrate from a home to a business version. Regards, Aryeh Goretsky

Hello, Just to add to my colleague @Marcos's reply, the detection technology that ESET provides to VirusTotal is not exactly the same as what is generally available to customers. While I am unable to go into specifics because they get into some confidential discussions as well as details of our proprietary technologies, I will point out that ESET has partnered with VirusTotal for many years, dating back to when our NOD32 engine was often more recognized than our company name of ESET. That probably has more to do with why VirusTotal's reports say "ESET NOD32" in them for our detections. That was many years ago, and since then ESET is a lot more well-known and has added many products to its portfolio, such as ESET Smart Security Premium, ESET Endpoint Security, ESET LiveGuard, ESET Inspector, ESET PROTECT, and so forth. I can definitely reach out to ESET's marketing and public relations people to see about the possibility of getting the name changed to something else for branding reasons. Regards, Aryeh Goretsky