Aryeh Goretsky

Hello, ESET Mail Security for Linux is based on the v4 engine which is quite old, and has been in Limited Support for quite a while (continues to receive module updates, only fixes for critical bugs and vulnerabilities, support for existing customers, etc.). It has not been offered for download for quite some time now. There are no plans for a successor product at the current time, but that could change given market opportunity. It is best that you contact your local ESET office or distributor to discuss further, as this forum is primarily for user-to-user peer support. Regards, Aryeh Goretsky

Hello, It could be a time zone display issue. Yearly licenses run for a full 365 days, though, so this should not be a cause for concern. It is just a cosmetic issue, as @shocked noted. Regards, Aryeh Goretsky

Hello, If you believe a file or website is incorrectly being detected by ESET's software, follow the instructions at https://support.eset.com/en/kb141-submit-a-virus-website-or-potential-false-positive-sample-to-the-eset-lab to request that is be re-analyzed. This forum is not the place to dispute detections. As such, we are now drawing the topic to a close and locking this message thread. Regards, Aryeh Goretsky

Hello, See https://forum.eset.com/topic/26716-suggestion-for-all-eset-products/?tab=comments#comment-126458 Regards, Aryeh Goretsky

Hello, NEC Electronics spun off Renesas Electronics in 2002. As a result, drivers dated after that time for NEC hardware such as USB controllers may show up as having device drivers written by Renesas. Regards, Aryeh Goretsky

Hello, For information about setting rules for ESET's webcam protection, see https://help.eset.com/eis/12/en-US/idh_page_spying.html. Regards, Aryeh Goretsky

Hello, I noticed some problems using the contact us form with Chrome 91 and Edge 91, and have reported these to our web team. In the meantime, I am one of the authors on WeLiveSecurity. How may I be of assistance? Regards, Aryeh Goretsky

Hello, No, this is not a good idea. You could download a fake antivirus program which further infects your computer, steals information, etc. Regards, Aryeh Goretsky

Hello, Perhaps the following article will be of use: https://support.eset.com/en/kb3192-disable-windows-update-notifications-in-eset-windows-home-products Regards, Aryeh Goretsky

Hello, As @itman noted, getting in touch with your local ESET office would probably be the best method. I would suggest giving the office a call and asking to speak to sales or customer service. According to https://www.eset.com/int/about/contact/, the toll-free number is +1 (866) 343-3738 for the U.S. Regards, Aryeh Goretsky

Hello, Here is a snippet of a post I made on Reddit discussing the differences between ESET NOD32 Antivirus, ESET Internet Security and ESET Smart Security Premium: Feature Comparison NOTE: This section is updated from the post here discussing the ESET Version 13 consumer programs. Program► Feature▼ ESET NOD32 Antivirus1 ESET Internet Security ESET Smart Security Premium Advanced Machine Learning ✔️ ✔️ ✔️ Advanced Memory Scanner ✔️ ✔️ ✔️ Anti-Malware1 ✔️ ✔️ ✔️ Anti-Phishing ✔️ ✔️ ✔️ Anti-Spam 🚫 ✔️ ✔️ Anti-Theft 🚫 ✔️ ✔️ Banking & Payment Protection 🚫 ✔️ ✔️ Botnet Protection 🚫 ✔️ ✔️ Cloud-based protection2 ✔️ ✔️ ✔️ Connected Home Monitor ✔️ ✔️ ✔️ Deep Behavioral Detection ✔️ ✔️ ✔️ Exploit Blocker ✔️ ✔️ ✔️ File encryption 🚫 🚫 ✔️ Firewall 🚫 ✔️ ✔️ Native 64-bit Support ✔️ ✔️ ✔️ Network Attack Protection 🚫 ✔️ ✔️ Gamer Mode3 ✔️ ✔️ ✔️ Offline Updates4 🚫 🚫 🚫 Parental Control5 🚫 ✔️ ✔️ Password Manager 🚫 🚫 ✔️ Remote Management4 🚫 🚫 🚫 Removable Media Device Control ✔️ ✔️ ✔️ Router Vulnerability Scanner 🚫 ✔️ ✔️ Script-based Attack Protection ✔️ ✔️ ✔️ System Registry Scanner ✔️ ✔️ ✔️ System Settings Restorer ✔️ ✔️ ✔️ UEFI Scanner ✔️ ✔️ ✔️ Vulnerability Shield 🚫 ✔️ ✔️ Webcam Protection 🚫 ✔️ ✔️ WMI Scanner ✔️ ✔️ ✔️ [I'll point out that this is very much a "best effort" by me, and it's possible I got some things wrong. Check with an actual ESET sales person if you have a question about supported features.] Notes 1 Although this program contains the word 'Antivirus' in its name, this is strictly for marketing purposes because that's what most people use as a search term. These programs are all actually beter described as anti-malware programs, and detect adware, agents, bootkits, droppers, injectors, password stealers, potentially unsafe applications, potentially unwanted applications, ransomware, rootkits, spyware, trojans, viruses and worms, just to name a few of the things caught by the software. Today, actual computer viruses account for less than 10% of malware detected on a day-to-day basis. 2 Also known as ESET LiveGrid (and previously called ThreatSense.Net), this provides real-time threat telemetry as well as assists in blocking certain kinds of malicious software such as ransomware, dangerous web sites, and so forth. 3 Prevents pop-ups and messages from being disabled while running full-screen applications. Called Gamer Mode in home versions and Presentation Mode in business versions. 4 This feature is only available in business editions. See this post fore more information. 5 Blocking of undesirable web sites. Called Parental Control in home versions and Web Control in business versions. You can view the original post at https://old.reddit.com/r/eset/comments/jghcyy/eset_version_14_for_home_users_released/. Regards, Aryeh Goretsky

Hello, If you are downloading from the US web site, for example: https://www.eset.com/us/home/smart-security-premium/download/, look under Download Option, click on the Configure Download text, and then click on the Changelog▼ text. The changelog will now be displayed below the download link. The installer for the software discusses new features added in the major version of the software. In other words, the changes from version 13 to 14, and not the specific changes between 14.1.0.19 and 14.1.0.20, as those are displayed in the changelog. Regards, Aryeh Goretsky

Hello, Please see the following thread: https://forum.eset.com/topic/26533-eset-file-security-for-linux-support-the-solaris-os-11x/ Regards, Aryeh Goretsky

Hello, The article at https://support.eset.com/en/kb318-features-available-in-windows-eset-home-products gives an overview of what feature each program has. Like my colleague @Marcos, I would suggest looking at ESET Internet Security for its network security features. Regards, Aryeh Goretsky

Hello, Here are instructions for uninstalling ESET's software on Windows 10: https://support.eset.com/en/kb5547-uninstall-your-eset-home-product-in-windows-10 Regards, Aryeh Goretsky