TomasP

Thank you for the report. We checked with the team responsible and they confirmed there were some performance issues logged from earlier today, which could have caused the described behavior. Currently, the situation should be back to normal, but they will continue to keep an eye on this, should anything happen again. We apologize for the inconvenience.

We apologize for the inconvenience, the issue should be fixed as of now.

That is indeed true, we are always 1 hour ahead of the UK. But that's not what the "+1" refers to 🙂 In winter, UK is on GMT and we are on GMT+1. In summer, UK is on GMT+1 and we are on GMT+2. The difference is always one, but the time zone name refers to GMT, rather than UK time.

Thank you for the report, @Damjan, the data is now fixed. @cyberhash The "+1" offset is not compared to the UK, though, but to UTC/GMT time, which does not shift for daylight saving (time in the UK is the same as UTC/GMT only during the "winter" half of the year). So the green zone from your map is UTC/GMT+2 during daylight saving time (CET becomes CEST), while the blue zone (UK including) is officially UTC/GMT+1 (British Summer Time).

Just to add to Aryeh's well-put answer, I would like to react to A country's international position very much depends on the current government. Up until the recent elections in late 2023, Slovakia's government was very pro-Ukraine since day one of the invasion. Anyway, since its inception, ESET has seen several governments in Slovakia, leaning to either side of the political spectrum - and regardless of the government at any given time, ESET has always maintained its core values and principles, which are also reflected in the links provided by Aryeh. We will now lock this topic, as politics have no place in this forum and tend to create heated discussions, but we wanted to provide you with accurate information to address your concern.

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Hello, as mentioned earlier, the specifics of pricing can vary from market to market, that's why you need to contact your local ESET distributor for the details. Marcos provided you with as much as can be said from a general, non-country-specific point of view. Thank you for your understanding.

Welcome to ESET API & Integrations forum! ESET Connect is an API gateway positioned between a client and a suite of ESET Cloud Enterprise Products. ESET Connect functions as a reverse proxy, accepting all application programming interface (API) calls for our cloud products. It aggregates the necessary services to process these calls and returns the corresponding results. Fundamentally, ESET Connect serves as a central hub for addressing both internal and external integration use cases. It primarily manages common tasks prevalent across an API service system, such as user authentication, rate limiting and statistics. ESET APIs, along with 3rd party integrations (both inbound and outbound), provide opportunities to automate monitoring, security, and administrative tasks in our Endpoint Protection Platform and our EDR solution, ESET Inspect. Leveraging these, users can achieve not only automation and efficiency but also access new data sources and insights to enhance their security posture. Should you encounter any technical challenges, please open a Support Ticket. Ensure you choose "ESET Connect" as the component. Describe your API-related issue in detail. If feasible, include the full API requests and responses, as well as pertinent details like the product version and operating system. Please refrain from including your API credentials or any personal information.

I was informed that the issue lies within a third party text editor that is used on the forum. The forum development team reported the issue to the editor developers, but don't have the info on when it should be fixed.

I am checking with the forum developers whether there is any progress on this.

Dear ESET Forum Users, we'd love to hear your success stories! Can you share a positive quote about your experience with Intel Threat Detection Technology (TDT) in combination with ESET Endpoint solutions? How do you feel about this cooperation helping you thwart ransomware attacks? Responses may be published in joint ESET and Intel marketing materials.

Dear ESET Forum Users, we'd love to hear your success stories! Can you share a positive quote about your experience with Intel Threat Detection Technology (TDT) in combination with ESET Endpoint solutions? How do you feel about this cooperation helping you thwart ransomware attacks? Responses may be published in joint ESET and Intel marketing materials.

Dear ESET Forum Users, we'd love to hear your success stories! Can you share a positive quote about your experience with Intel Threat Detection Technology (TDT) in combination with ESET Endpoint solutions? How do you feel about this cooperation helping you thwart ransomware attacks? Responses may be published in joint ESET and Intel marketing materials.

Hello, it was most likely related to this: https://status.eset.com/incidents/q864fw1rjxf2 Please try to access your EPC instance again now. We apologize for the inconvenience.

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