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TomasP

ESET Moderators
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TomasP last won the day on June 24

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  1. Hi mgn, The fact that the uninstall button is replaced by a deactivate button is normal and it is due to the app being registered as device administrator, so that it can monitor and manage some system settings, required to function properly and offer all the protection features. If, for some reason, the app is not on your home screen (this happens sometimes on Android, I have this experience with several apps), you can just add it there again from the list of all apps - find the app, long press on it and place it on the home screen. If you want to uninstall the app, you can tap
  2. Hello guys, thank you for your feedback. We will add Bitwarden to the list of whitelisted extensions that can be loaded in the protected browser. Regards, Tomas
  3. The link leads to the beta section (to which only beta testers have access) and it announces the full release of ESET Endpoint Antivirus for Linux at https://www.eset.com/int/business/endpoint-antivirus-linux/
  4. Thanks for the heads-up, our support page underwent some changes recently and unfortunately, some links were not transferred correctly. The content is available at this link.
  5. Release date: February 11, 2020 Hotfix version of ESET Enterprise Inspector version (1.3.1145.0) has been released. The new hotfix build is now recommended for all customers. It addresses an issue with communication protocol changes that became present after recent LiveGrid updates which caused EEI to stop communicating with our LiveGrid servers. The build 1.3.1145 is now available via standard download on our website and we recommend using this particular build. Changelog: This is Hotfix only and thus all changes and new features remain the same as described in the o
  6. Hello marco1958, This is a beta for ESET Endpoint Antivirus, i.e. a product for desktop environments. The version you are referring to is probably ESET File Security, i.e. a server product. We just posted the information in this "Linux Servers" forum section as well, because many Linux admins running ESET File Security may be interested in ESET Endpoint Antivirus as well.
  7. Hello, The certificates created by ESMC MDM version 7.0, do not comply with Apple iOS 13 requirements. For more details and recommended solution, please read our support news article on this topic. Regards, Tomas
  8. Hello, We have published an important article about supporting our products on the upcoming macOS 10.15 Catalina. It is available in your ESMC/ECA webconsoles, but we would like to bring your attention to it here as well. All the details and necessary steps are described at https://support.eset.com/news7326/ Regards, Tomas
  9. We have identified a problem when upgrading a Windows 10 system with ESET Endpoint Encryption installed to the 1903 feature update. Installing the update can cause the system to crash (blue screen) when booting. We are currently investigating the cause and recommend not upgrading an encrypted system to 1903 until further notice. Systems that have been affected will need to be decrypted using our recovery tool (if full disk encryption was enabled) and then repaired using the Windows recovery console. See this knowledgebase article for more details: https://support.eset.com/kb7309/
  10. On April 11, 2019 May 29, 2019, Google is replacing the Google Cloud Messaging (GCM) service with the Firebase Cloud Messaging (FCM) service. (Google has deprecated GCM since April 2018). GCM communication protocol is currently used by ESET Remote Administrator / ESET Security Management Center Mobile Device Connector component for management of Android devices. The GCM successor – FCM – is supported only by Mobile Device Management v7.0+ and ESET Endpoint for Android 2.2.x+. What does this mean? Communication between MDM v6.x and managed Android devices will not stop after Apri
  11. Hello @lvl1k0n, Just to let you know, our development team analyzed the calls and the implementation on the websites you mentioned and came up with a fix for this issue that will be a part of a future application update. Regards, T.
  12. Hello, The goal of this message thread is to provide ESET with specific feedback on changes and new features you would like to see in future versions of ESET Cloud Administrator. Please use the following format when providing feedback: Description: A very specific one line description of your feedback. Detail: A more detailed explanation of your feedback. Please feel free to make this any length, but be sure to use terms everyone can understand. If your suggestion is an extension or update to an existing discussion, please include a link to it in your mes
  13. Dear community, We appreciate you taking the time to share and discuss your experience with ESET in the forum. Interaction with people who use our products on day-to-day basis is very important and valuable to us as it helps improve both functionality and user experience. Today, we would like to offer you an opportunity to directly talk to ESET product management team, the people in charge of the product development lifecycle. If you use ESET Remote Administrator to manage security of a computer network of any size, whether in your own organization or that of your customers, we would
  14. Dear community, We appreciate you taking the time to share and discuss your experience with ESET in the forum. Interaction with people who use our products on day-to-day basis is very important and valuable to us as it helps improve both functionality and user experience. Today, we would like to offer you an opportunity to directly talk to ESET product management team, the people in charge of the product development lifecycle. If you use ESET Remote Administrator to manage security of a computer network of any size, whether in your own organization or that of your customers, we would
  15. Dear community, We appreciate you taking the time to share and discuss your experience with ESET in the forum. Interaction with people who use our products on day-to-day basis is very important and valuable to us as it helps improve both functionality and user experience. Today, we would like to offer you an opportunity to directly talk to ESET product management team, the people in charge of the product development lifecycle. If you use ESET Remote Administrator to manage security of a computer network of any size, whether in your own organization or that of your customers, we would
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