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TomasP

ESET Moderators
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Everything posted by TomasP

  1. Hello, Despite releasing the new, 7th generation of our products just a while ago, we constantly work on improvements and new features and thus we already have a beta build of version 7.1 ready for you to try out. Here's a changelog of EES and EEA 7.1.2017.0: New features: Audit log: Tracks changes of protections state changes, settings changes etc. uPCU logic improved Changes: Rearrangements of Advanced configuration (Notifications, Application statuses) More reliable upgrades You can download the installers from http://ftp.nod.sk/~randziak/EP_7.1_BETA/ Please post any feedback in this "ESET Beta Products for Business Users" forum section. On behalf of ESET Beta team, Tomas
  2. I see where you're coming from. Most of the claims you listed can subjectively be understood in several ways, but in general, they are not false, nor misleading - e.g. the product is indeed built on NOD32 technology, as it uses the same malware detection engine, the same database, etc. I also checked the product's online help pages and they only mention HTTP, POP3 and IMAP protocols, but nevertheless, I will ask our documentation team to include an explicit mention of no support for encrypted protocols at this time, to make it even clearer and more transparent - thank you for the feedback.
  3. Thank you for your comment. To be honest, I don't recall a situation when a customer contacted us believing the SSL scanning feature was present when it actually wasn't - seldom customers asked whether it is included or not, but I don't think I remember someone actually being misled. Can you please point me to the marketing material that made you believe SSL scanning was a part of the product? If there is a misinformation somewhere, we can certainly have it fixed! Thank you.
  4. I understand your concern and I don't disagree that each protection level is important, as it hardens the security, however, it is equally necessary to point out that the users are not left unprotected, because if a piece of malware theoretically makes it in via HTTPS, POP3S, or IMAPS, it will still face the Real-time file system protection.
  5. Hello bld, The ports used for SSL communication were added both to HTTP and POP3/IMAP scanners in order to facilitate blocking feature - without seeing the encrypted content, we can still perform basic decisions based on the available information about the connection (mainly applicable in the HTTP scanner). Rest assured we did not forget the request for SSL scanning - however, we analyze and prioritize new features based on many criteria, both from the users and the market in general and we strive to create a product with features that the majority of our user base will find useful in their everyday online activities. With that being said, full HTTPS and POP3S/IMAPS scanning has now been confirmed, is already in the works and will be coming, as Marcos said above. Regards, Tomas
  6. Hi, public release for Endpoint products 7.1 is planned for Q2 of this year.
  7. Hello @brandobot, I will contact you via a personal message with further instructions.
  8. Great seeing you back here! Get well soon!
  9. TomasP

    Google+ login

    Hello Forum users, As most of you probably know, Google is shutting down Google+ later this year - and as one of the shutdown steps, the Google+ login will stop working too. Since Google+ is one of the login options on our Forum as well, we have prepared this post with information about the process. While the shutdown will happen on March 7, 2019, some login attempts may intermittently fail starting today (January 28, 2019), as Google is shutting the service down gradually. In case your login attempt via Google+ fails, please try again. We anticipate an update to the forum soon. This will replace the Google+ login option with a Google account login option, which will continue to work after the social network ceases its operation. The switch should be seamless and you should be able to continue using your accounts just as before. In case you have a dedicated Forum username and password, you can also use these to log in, regardless of the current status of the Google login plugin. Users logging in via different social channels or with Forum credentials are not affected by this change. Regards, Tomas
  10. @Nick M, my last post in this thread was on January 9. The release happened on January 10. All the previous posts from earlier this month and from December were referencing the build released on January 10. The build does not predate any posts in the thread.
  11. Hello, these errors are not detrimental to the product's functionality, but nevertheless, can you please let us know the product and version you have installed? Thanks
  12. Hi @andrew.nicholas, We expect it to be released no later than in the upcoming few days. T.
  13. Hello PeterO That's correct, there is no iOS app and no support for text notifications (regardless of the recent changes). The app can be controlled from an Android device. Tomas
  14. Thank you all for your valuable testing and feedback, I will update our development team with your findings. @JetPants I will contact you via a personal message. @andrew.nicholas No date has been set yet, please watch https://support.eset.com/news/ for release announcements (you can also subscribe to receive email updates from the feed). UPDATE: The release is preliminarily scheduled for January 2019.
  15. Hello, Thanks everyone for providing your feedback. We have a new build ready in which we changed detection of granted FDA to EES. I will be contacting you privately with the download link. Regards, Tomas
  16. Hello, As for the silent installation - it is designed as a one-time feature. It allows to install the product without running the GUI. Then you can apply configuration that satisfies your criteria: disabling splash screen, tray icon, etc... After product upgrade, these settings would be preserved and applied to new version too. Regarding the TCC policy, the development team would like to ask you to test it for a different process, in order to compare the results: Open iPhoto and add any picture in the library (if you did not use iPhoto yet. This is required to create photo library on disk that is protected by TCC). If Terminal has NOT granted Photo access yet, try to create a file by Terminal in iPhoto library, e.g.: sudo touch ~/Pictures/Photos\ Library.photoslibrary/database/a.txt If Terminal has not granted Photos access, system will show panels where it asks you to decide whether to allow that access. It is important to do nothing, e.g. DO NOT grant Terminal access to Photos Create TCC profile for Terminal, grant it Full Disk Access Apply that TCC profile on iMac Repeat step 2. If the file was created, Terminal has granted access and the TCC profile is working. If the file WAS NOT created, the TCC policy process is not working and problem is outside of our product
  17. Thank you for the feedback, I sent it to our development team. We will keep you posted.
  18. Hello @mackay, @brandobot, @THahnke. I will contact you privately with the beta build. T.
  19. Hello, We have made some changes to the way our code signing works and now it should satisfy the requirements mentioned in this thread. Are you interested in testing a beta build with this change implemented? Regards, T.
  20. Hello, For anyone interested in the latest builds of our Endpoint products - we have just released EES and EEA 7.1 BETA. You can find more details in the dedicated beta forum section at https://forum.eset.com/topic/17644-eset-endpoint-security-and-eset-endpoint-antivirus-71-beta/ Regards, Tomas
  21. Hello, The goal of this message thread is to provide ESET with specific feedback on changes and new features you would like to see in future versions of ESET Cloud Administrator. Please use the following format when providing feedback: Description: A very specific one line description of your feedback. Detail: A more detailed explanation of your feedback. Please feel free to make this any length, but be sure to use terms everyone can understand. If your suggestion is an extension or update to an existing discussion, please include a link to it in your message. Here is an example: Description: Management Agent for Chrome OS Detail: In our company we run a lot of Chromebooks. In order to incorporate them in our reports and policies and to get an overview and some level of control over them, we would like to manage them from ECA as well. You are welcome to discuss the merits of each and every suggestion, but keep your comments on topic, concise and thoughtful. There are other parts of the forum to discuss issues. NOTE: When making your requests do not make general statements such as "better GUI". If you have a specific feature or functionality you would like to see added (or improved) please post it here, but general requests to "make things better" are not helpful because they do not give ESET detailed enough information. Thank you for your understanding.
  22. Dear community, We appreciate you taking the time to share and discuss your experience with ESET in the forum. Interaction with people who use our products on day-to-day basis is very important and valuable to us as it helps improve both functionality and user experience. Today, we would like to offer you an opportunity to directly talk to ESET product management team, the people in charge of the product development lifecycle. If you use ESET Remote Administrator to manage security of a computer network of any size, whether in your own organization or that of your customers, we would be interested in talking to you. Depending on your geographical location and preference, we could organize a conference call or even visit you in your office. We are interested in learning more about how you use the products and how they fit into your workflows, finding out what you like and not like about the products, what other solutions you use (to get an idea about what type of solutions we must be able to co-exist and even integrate with). Should you have questions for us, we will be happy to answer them, too. Of course, any information that you choose to share will be handled with the highest level of confidentiality. These meetings usually take between 60 and 90 minutes, we will be happy to adjust depending on your availability. If you are interested, please contact us via a private message and we will get in touch. We look forward to your feedback and hope that you will find this opportunity interresting. Thank you. Your ESET team.
  23. Dear community, We appreciate you taking the time to share and discuss your experience with ESET in the forum. Interaction with people who use our products on day-to-day basis is very important and valuable to us as it helps improve both functionality and user experience. Today, we would like to offer you an opportunity to directly talk to ESET product management team, the people in charge of the product development lifecycle. If you use ESET Remote Administrator to manage security of a computer network of any size, whether in your own organization or that of your customers, we would be interested in talking to you. Depending on your geographical location and preference, we could organize a conference call or even visit you in your office. We are interested in learning more about how you use the products and how they fit into your workflows, finding out what you like and not like about the products, what other solutions you use (to get an idea about what type of solutions we must be able to co-exist and even integrate with). Should you have questions for us, we will be happy to answer them, too. Of course, any information that you choose to share will be handled with the highest level of confidentiality. These meetings usually take between 60 and 90 minutes, we will be happy to adjust depending on your availability. If you are interested, please contact us via a private message and we will get in touch. We look forward to your feedback and hope that you will find this opportunity interresting. Thank you. Your ESET team.
  24. Dear community, We appreciate you taking the time to share and discuss your experience with ESET in the forum. Interaction with people who use our products on day-to-day basis is very important and valuable to us as it helps improve both functionality and user experience. Today, we would like to offer you an opportunity to directly talk to ESET product management team, the people in charge of the product development lifecycle. If you use ESET Remote Administrator to manage security of a computer network of any size, whether in your own organization or that of your customers, we would be interested in talking to you. Depending on your geographical location and preference, we could organize a conference call or even visit you in your office. We are interested in learning more about how you use the products and how they fit into your workflows, finding out what you like and not like about the products, what other solutions you use (to get an idea about what type of solutions we must be able to co-exist and even integrate with). Should you have questions for us, we will be happy to answer them, too. Of course, any information that you choose to share will be handled with the highest level of confidentiality. These meetings usually take between 60 and 90 minutes, we will be happy to adjust depending on your availability. If you are interested, please contact us via a private message and we will get in touch. We look forward to your feedback and hope that you will find this opportunity interresting. Thank you. Your ESET team.
  25. Dear community, We appreciate you taking the time to share and discuss your experience with ESET in the forum. Interaction with people who use our products on day-to-day basis is very important and valuable to us as it helps improve both functionality and user experience. Today, we would like to offer you an opportunity to directly talk to ESET product management team, the people in charge of the product development lifecycle. If you use ESET Remote Administrator to manage security of a computer network of any size, whether in your own organization or that of your customers, we would be interested in talking to you. Depending on your geographical location and preference, we could organize a conference call or even visit you in your office. We are interested in learning more about how you use the products and how they fit into your workflows, finding out what you like and not like about the products, what other solutions you use (to get an idea about what type of solutions we must be able to co-exist and even integrate with). Should you have questions for us, we will be happy to answer them, too. Of course, any information that you choose to share will be handled with the highest level of confidentiality. These meetings usually take between 60 and 90 minutes, we will be happy to adjust depending on your availability. If you are interested, please contact us via a private message and we will get in touch. We look forward to your feedback and hope that you will find this opportunity interresting. Thank you. Your ESET team.
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