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TomasP

ESET Moderators
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    852
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Kudos

  1. Upvote
    TomasP received kudos from Peter Randziak in Reinstalled Win10, License error ACT.33   
    Hello,
    If you bought the license from one of our official resellers, it is bound to the country the reseller is based in. If this is the case and you later moved to another country and would like to continue to use your license, please contact your local ESET office who can help you with that.
    However, in case you bought the license from a grey market, we can't guarantee its functionality, as it was probably obtained somewhere else for a cheap price and then sold to you online by an entity not authorized to do so. In situations like this, we can only suggest to contact the reseller who you purchased from, ask for a refund and get the license from an official source, which can guarantee license validity and customer support.
    Regards,
    Tomas
  2. Upvote
    TomasP received kudos from cyberhash in NO Forum Email Notifications   
    Hello,
    Our service provider is currently having issues with deliverability to certain email domains, yours included; they have raised an issue with their upstream email provider.
    In the meantime, we apologize for the inconvenience.
    Tomas
  3. Upvote
    TomasP received kudos from Peter Randziak in NO Forum Email Notifications   
    Hello,
    Our service provider is currently having issues with deliverability to certain email domains, yours included; they have raised an issue with their upstream email provider.
    In the meantime, we apologize for the inconvenience.
    Tomas
  4. Upvote
    TomasP gave kudos to foneil in ESET Knowledgebase YouTube channel 10-year anniversary   
    The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! 
    https://www.youtube.com/user/ESETKnowledgebase/community
    Check out the infographic for our lifetime YouTube statistics for the channel. 
    The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. 
    We make every effort to respond to support-related comments and yes, we do take video suggestions!

  5. Upvote
    TomasP received kudos from Peter Randziak in Upgrade to Windows 10 version 1903 may cause boot error on Windows 10 with ESET Endpoint Encryption   
    We have identified a problem when upgrading a Windows 10 system with ESET Endpoint Encryption installed to the 1903 feature update. Installing the update can cause the system to crash (blue screen) when booting.
    We are currently investigating the cause and recommend not upgrading an encrypted system to 1903 until further notice.
    Systems that have been affected will need to be decrypted using our recovery tool (if full disk encryption was enabled) and then repaired using the Windows recovery console. See this knowledgebase article for more details: https://support.eset.com/kb7309/
  6. Upvote
    TomasP received kudos from Peter Randziak in Chrome is attempting to access my webcam when visiting a banking URL   
    Hello @lvl1k0n, Just to let you know, our development team analyzed the calls and the implementation on the websites you mentioned and came up with a fix for this issue that will be a part of a future application update.
    Regards,
    T.
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