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TomasP

ESET Moderators
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  1. Upvote
    TomasP received kudos from Peter Randziak in STILL no IMAPS/POP3S/SSL scanning??   
    I see where you're coming from. Most of the claims you listed can subjectively be understood in several ways, but in general, they are not false, nor misleading - e.g. the product is indeed built on NOD32 technology, as it uses the same malware detection engine, the same database, etc.
    I also checked the product's online help pages and they only mention HTTP, POP3 and IMAP protocols, but nevertheless, I will ask our documentation team to include an explicit mention of no support for encrypted protocols at this time, to make it even clearer and more transparent - thank you for the feedback.
  2. Upvote
    TomasP received kudos from Peter Randziak in ESET Endpoint Security 6.7.600 for Mac install failures   
    Hello @brandobot, I will contact you via a personal message with further instructions.
  3. Upvote
    TomasP received kudos from Peter Randziak in Thank you Fer,Goretsky, Marcos and TomasP,   
    Great seeing you back here!
    Get well soon!
  4. Upvote
    TomasP received kudos from Peter Randziak in Thank you Fer,Goretsky, Marcos and TomasP,   
    Great seeing you back here!
    Get well soon!
  5. Upvote
    TomasP gave kudos to jadinolf in Thank you Fer,Goretsky, Marcos and TomasP,   
    Received your get well greetings today and believe me they were most appreciated.
    For you who do not know it, I recently spent 5 weeks in the hospital. Diagnosis was heart failure.
    I know I am improving but It's going fairly slow. In order to celebrate my improvement I installed Smart Security on a Windows 10 computer. Seems fine.Thanks again fellows.
     
     
  6. Upvote
    TomasP gave kudos to AlexW in ESET 6.7.500.0 and 10.14 Mojave TCC issue)   
    Hi everyone,
    build 6.7.600.0 was released on Jan 10 and is available on our websites, and the pkg installer can be downloaded from the KB article https://support.eset.com/kb7026/
    Please let us know should any of the issues persist even with this build.
    Thank you.
    Alex.
  7. Upvote
    TomasP gave kudos to Marcos in Eset is now deleting installer script files   
    In managed environments (ie. on machines with the ESMC agent installed) PUA are cleaned as though in strict cleaning mode. The users are not supposed to make decisions and PUAs are controlled by an administrator. An admin can create exclusions for specific PUA detections and also possibly restore files from quarantine remotely.
  8. Upvote
    TomasP received kudos from andrew.nicholas in ESET 6.7.500.0 and 10.14 Mojave TCC issue)   
    Thank you all for your valuable testing and feedback, I will update our development team with your findings.
    @JetPants I will contact you via a personal message.
    @andrew.nicholas No date has been set yet, please watch https://support.eset.com/news/ for release announcements (you can also subscribe to receive email updates from the feed).
    UPDATE: The release is preliminarily scheduled for January 2019.
  9. Upvote
    TomasP received kudos from Peter Randziak in ERA VA - Missing ODBC driver   
    Hello,
    We have recently learned of an issue that may affect your ERA Appliances. It is caused by an updated MySQL ODBC driver (Linux ODBC Connector package) and will manifest upon ERA service restart.
    You can identify this issue by the "Error loading data" message shown in the console, or by trace.log entries mentioning missing ODBC driver.
    More details, as well as the steps necessary to fix this issue (or prevent it, if you are not affected yet), can be found at https://support.eset.com/kb6760/
    Regards,
    Tomas
  10. Upvote
    TomasP received kudos from Peter Randziak in ERA VA - Missing ODBC driver   
    Hello,
    We have recently learned of an issue that may affect your ERA Appliances. It is caused by an updated MySQL ODBC driver (Linux ODBC Connector package) and will manifest upon ERA service restart.
    You can identify this issue by the "Error loading data" message shown in the console, or by trace.log entries mentioning missing ODBC driver.
    More details, as well as the steps necessary to fix this issue (or prevent it, if you are not affected yet), can be found at https://support.eset.com/kb6760/
    Regards,
    Tomas
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