chetankb1 2 Posted November 25, 2016 Share Posted November 25, 2016 Hi All, We are facing issue while activating ESET retail products (EAV & ESS) in several locations. Activation failed with error ACT.33. Please find attached error screen shot. As we have observed this is not a machine related problem. Please suggest what can be done further. Thanks. Schnkathuria77 1 Link to comment Share on other sites More sharing options...
ESET Moderators TomasP 311 Posted November 25, 2016 ESET Moderators Share Posted November 25, 2016 Hello, The error ACT.33 shows up when a license is used in a country/region it was not issued for. (Some licenses have a country lock, as part of our license leakage prevention program.) I assume the license was not purchased from an official ESET reseller - many times licenses on auction portals (like eBay) are sold by companies or individuals who bought them in a different country and are trying to make profit by selling them again, without being authorized by ESET to do so. In cases like that, you can only ask for a refund of the license - and in the future, always make sure you only purchase ESET licenses from official sources. Regards, T. Schnkathuria77 1 Link to comment Share on other sites More sharing options...
chetankb1 2 Posted November 25, 2016 Author Share Posted November 25, 2016 Dear Tomas, Thank you for the information, but the code are belong to India and valid. Link to comment Share on other sites More sharing options...
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