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Peter Randziak

ESET Moderators
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Everything posted by Peter Randziak

  1. Well that is quite strange... Thank you for keeping us posted and I'm glad that the issue is resolved. Peter
  2. good, thank you @marnee I will respond you privately then... Peter
  3. Well that is a very good question. Do you happen to have a sample of it or anything, that might help us to identify it? Peter
  4. Hello @itman, I asked our code signing guru what can be the issue, but he is currently out of office so the response might take time... Regards, Peter
  5. Hello guys, I will ask internally as I have not experience with ESMC API. May I ask why using the full ESMC is not the preferred option to manage the clients and utilize it's broad managing and reporting feature set? Regards, Peter
  6. Hello @marnee, have you installed the very latest version available? Can you please sen the dump type to complete (you can follow https://support.eset.com/kb380/ ) reboot your system and in case the BSOD happens again, compress the dump, upload it to a safe location and send me a private message with the download details so we can check it. The one you provided is only a minidump so there is nearly no data to find the root cause 😞 Regards, Peter
  7. Hello @Inegi, I would first check if the user, under which you are attempting delete / modify the tasks has sufficient access rights to do so... Regards, Peter
  8. Hello guys, we noted the issues during the weekend, the team responsible is investigating the issue. Regards, Peter
  9. Hello @Casper Stekelenburg, there is an example in C++, but generally you just need to init the ESMC API libraries and that send the messages in JSON format. What RMM do you use, if I may ask? Some of them are integrated and supported, see https://help.eset.com/eea/7/en-US/idh_config_ermm.html Regards, Peter
  10. good, thank you for the confirmation. as the Insiders are special 😉 they have the modules even before the pre-release so it goes: Devel (used in ESET HQ and Insiders) -> pre-release (users who decided to opt-in) -> standard release -> delayed updates... Peter
  11. Do you have the issue on Windows 7? I spoke with the BPP dev and it seems he is aware of some issue there... P.S. the issues with Insider version should be reported to the ESET Insiders sub-forum Regards, Peter
  12. @sdnian thank you for your report. I reproduced the issue with um11.eset.com and um13.eset.com so I will open a ticket for the team to make the necessary configuration changes on the servers to address it. Peter
  13. Hello Cris, we do not have a special integration for docker based solutions. Can you be please more specific what the application does and how? The EFSW is able to provide standard level of protection i.e. real-time file system protection, application protocol scanning and so on... Moreover the version 7+ provides basic Network protection as well, see https://help.eset.com/efsw/7.0/en-US/idh_config_epfw_basic_group.html for details... On the other hand it is not bale for example to scan data put into a database... Regards, Peter
  14. Hello @sdnian, A workaround has been applied to our update servers and Mirror Tool should be able to download the updates again. We apologize for the inconvenience, Peter
  15. Hello @milkybar1983, We generally do not support BETA versions or preview builds of any OSes as there are usually many changes until they reach RTM phase and it would cost us significant amount of resources to bring it. Of course the QA / Devs tests and prepare in advance for new major OS releases. We will do our best to bring full support from day one or as soon as possible after the OS release, but I think you may also expect the builds in advance of official full OS release. Regards, Peter
  16. Hello @markice and @asm_dec0de, thank you for your decision to take part. A message with further instruction is awaiting in your personal message inbox, Peter
  17. Hello @BrianA_MN and @MAsterx1010, sure, thank you for your willingness to participate, will send you the invitations in a few moments. Peter
  18. Hello Peter / @Faxe, sure, invitation sent few moments ago. Regards, Peter
  19. @Tommy1987, sure, will provide you with details in few moments via a private message. Peter
  20. Hello @trayn, good, well then PM with details sent. Looking forward to your feedback. Peter
  21. Hello @trayn, thank you for your interest, currently we have only the product of version 7 for the file servers. Other types should follow later. Regards, P.R.
  22. Hello @ADS82, sure, will message you in a few moments, sorry for the delay I've been OoO. Regards, P.R.
  23. @Supercows, good, expect a private message from me within few minutes. P.R.
  24. Dear @renekalff sure, I will send you a private message with details in a few moments. Regards, P.R.
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