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Peter Randziak

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Kudos

  1. Upvote
    Peter Randziak received kudos from shocked in Larger Detection engine update scheduled today (February 25)   
    Today (February 25) we plan to release a Detection engine update with expected size around 12,2 - 12,4 MB.
    We expect that the update will be available on the update servers for the clients to download at around 14:00 CET (+/- 30 minutes).
    This change will optimize the way how we store the data and will reduce the Detection engine size, it's memory footprint and also will make further updates smaller.
    The Micro updates scheduled on February 26 will have the weekly update package around 13 MB in size and the monthly update package up to 15 MB.
     
    Peter on behalf of the teams involved
  2. Upvote
    Peter Randziak gave kudos to MichalJ in Why is Agent Live Installer batch file not an agent installer option?   
    I will ask the documentation team, to look into this. 
  3. Upvote
    Peter Randziak gave kudos to MichalJ in Why is Agent Live Installer batch file not an agent installer option?   
    Hello, thank you for your feedback. I will follow up with our product management / engineering team. I do agree, that such scriptable option should be available for a large scale/silent deployment, especially in MSP environment. Will let you know, why I hear back from them. 
     
  4. Upvote
    Peter Randziak received kudos from Nightowl in Larger Detection engine update scheduled today (February 25)   
    Today (February 25) we plan to release a Detection engine update with expected size around 12,2 - 12,4 MB.
    We expect that the update will be available on the update servers for the clients to download at around 14:00 CET (+/- 30 minutes).
    This change will optimize the way how we store the data and will reduce the Detection engine size, it's memory footprint and also will make further updates smaller.
    The Micro updates scheduled on February 26 will have the weekly update package around 13 MB in size and the monthly update package up to 15 MB.
     
    Peter on behalf of the teams involved
  5. Upvote
    Peter Randziak gave kudos to bEeReE in ESET Cyber Security Pro not working for MacOS Big Sur   
    Thanks a lot, Peter! I have successfully tested this version (received from support) and can confirm that the speed was back
  6. Upvote
    Peter Randziak received kudos from MichalJ in ARM64 BETA version of ESET Endpoint Antivirus available   
    For anyone interested in trying ESET Endpoint Antivirus and ESET Management Agent for ARM64 platform - we have just launched a signup for it.
    You can find more details in the dedicated BETA forum section at https://forum.eset.com/topic/27428-arm64-beta-of-eset-business-products-signup/
     
  7. Upvote
    Peter Randziak received kudos from MichalJ in ARM64 BETA version of ESET Management Agent is available   
    For anyone interested in trying ESET Endpoint Antivirus and ESET Management Agent for ARM64 platform - we have just launched a signup for it.
    You can find more details in the dedicated BETA forum section at https://forum.eset.com/topic/27428-arm64-beta-of-eset-business-products-signup/
     
  8. Upvote
    Peter Randziak received kudos from Allen Howard - CMU in MacOS 11 Update Issues   
    Hello guys,
    thank you for your reports, I checked it with the QA and Dev, they are aware of this issue.
    Once the upgrade fails, can you please collect the logs as described at https://support.eset.com/en/kb3404-use-eset-logcollector-on-macos-and-send-the-logs-to-eset-technical-support?ref=esf 
    upload them to a safe location and send me a private message with the download details and reference to this forum topic? 
     
    Once you do, the work-around is to disable the Web access protection to apply the upgrade.
     
    We apologize for the inconvenience caused,
    Peter
  9. Upvote
    Peter Randziak received kudos from Kostadin_k in MacOS 11 Update Issues   
    Hello guys,
    thank you for your reports, I checked it with the QA and Dev, they are aware of this issue.
    Once the upgrade fails, can you please collect the logs as described at https://support.eset.com/en/kb3404-use-eset-logcollector-on-macos-and-send-the-logs-to-eset-technical-support?ref=esf 
    upload them to a safe location and send me a private message with the download details and reference to this forum topic? 
     
    Once you do, the work-around is to disable the Web access protection to apply the upgrade.
     
    We apologize for the inconvenience caused,
    Peter
  10. Upvote
    Peter Randziak gave kudos to Krzysztof K in macOS Big Sur fully compatible ESET Endpoint Security BETA with Apple M1 chip support signup   
    I'm using ESET Endpoint Security on MacBook Air M1 and I'm willing to test beta version too.
  11. Upvote
    Peter Randziak gave kudos to Julianb in macOS Big Sur fully compatible ESET Endpoint Security BETA with Apple M1 chip support signup   
    I'd like to participate, we are testing out M1 machines and are almost ready to start using them.
  12. Upvote
    Peter Randziak received kudos from Aryeh Goretsky in macOS Big Sur fully compatible ESET Endpoint Security BETA with Apple M1 chip support signup   
    To sign up for BETA access to the fully compatible version of ESET Endpoint Security for macOS Big Sur, including Firewall and Device Control features and also bringing compatibility for Apple M1 chip-based devices, just drop a reply here, or by send me @Peter Randziak or @TomasP a private message. 
    We are looking forward to your participation and feedback,
    Peter on behalf of the teams involved
  13. Upvote
    Peter Randziak gave kudos to J.J. in Unexplained crashes of Eset Linux Mail Security for servers   
    Hello
    I would suggest man pages every agent have man page, for example you can usecommand man esets.cfg
    Also I prepared and exported all of them to pdf, It would be more comfortable. Here you can download them:
    http://ftp.nod.sk/~jedovnicky/esets_manpages.zip
  14. Upvote
    Peter Randziak received kudos from peteyt in ARM64 version of ESET Home products BETA available   
    For anyone interested in trying ESET Home products for ARM64 platform - we have just launched a signup for it.
    You can find more details in the dedicated BETA forum section at https://forum.eset.com/topic/27256-arm64-home-products-beta-signup/
     
    ESET Endpoint products should be available within few weeks.
  15. Upvote
    Peter Randziak gave kudos to Dingolino in Unexplained crashes of Eset Linux Mail Security for servers   
    I had not. Thank you.
    (This product is terribly tricky. Where can I read how to master all this? The manual is definitely too short)
  16. Upvote
    Peter Randziak gave kudos to Rincewind in Unexplained crashes of Eset Linux Mail Security for servers   
    Have you enabled pre-release updates in the config (/etc/opt/eset/esets/esets.cfg)?
    av_prerelease_updates = yes
    Otherwise you will not receive the fixed module.
  17. Upvote
    Peter Randziak gave kudos to _YG_ in Unexplained crashes of Eset Linux Mail Security for servers   
    thanks, updated to 1099 and daemon is running now... lets see if it keep running
  18. Upvote
    Peter Randziak received kudos from Abdulkadirozbudak42 in What's new in 7.0.302.26?   
    Hello,
     
    it was a bug, it was supposed to be available only for those, who would click on Check for new version and those who were doing fresh installation.
    It wasn't intended to be pushed to all customers via regular update.
     
    We are sorry for the inconvenience.
  19. Upvote
    Peter Randziak gave kudos to MartinK in Agent 8.0.1238.0 upgrade task failed   
    Just to let you know, problem was indeed triggered by localized Windows operating system, i.e. operating systems where certain status messages provided by system itself contained non-ASCII characters.
    Unfortunately problematic helper tool UpdaterService.exe is part of already installed version 7.2.1266.0 and therefore proper solution was not possible and upgrade from this specific version to any new version will report this kind of failure even when upgrade will be successfully. Also it has been confirmed that upgrade from version 8.0 is not affected, so there should be no such problem with future upgrades.
  20. Upvote
    Peter Randziak gave kudos to notuo in Thunderbird 78.4.3 email fetching problem   
    Thanks Peter. This worked fine.
    Have a nice day
  21. Upvote
    Peter Randziak gave kudos to angeloxx in esets_daemon freeze - 2020 version   
    Solved. The updater use extensively the /tmp filesystem and this update probably uses more space; the updater fails (with the reported errors) but the underneath error is that /tmp run out of space. Probabily a message about the space will help.
     
    Thank you.
    Angelo
  22. Upvote
    Peter Randziak received kudos from OdoArdTus in ESET Endpoint Security 8 BETA signup   
    Hello ESET Endpoint Security / Antivirus users,
     
    It’s been quite a while since we released the 7th generation of our Endpoint solutions, so naturally you may ask when the generation 8 will be released. We have good news to share, as we are approaching the final stages of development and preparation for the release, we would like to share it with you so you can try it before it gets released officially and give us feedback on it, which is very valuable for us.
    I guess the first question, which comes to mind is what will be the new features of it. Let me briefly name some:
    Secured browser bringing additional security to the browsing experience as it protects the browser’s memory, restricts the extensions and protects the keyboard inputs as well.
    Micro Program Component Update which will be manageable from the management console as a practical solution to keep the product up to date with ease. Installed endpoint can wait for its application, without affecting the protection level. Moreover the updates are differential, thus much smaller than standard installation packages.
    WMI Database and System registry scans added as a scan targets, allowing the users / administrators to initiate on-demand scans on them.
    Unified exclusions for IDS bringing the unified UX to those exclusions as well.
    To find out more and try it yourself, join the BETA program…
     
    I hope the described features and improvements made you interested, you sign up here by a reply, or by sending me or TomasP a private message.
    By joining the BETA you agree with our BETA Program agreement.

    We are looking forward to your feedback.
    Thank you in advance, 
    Peter Randziak on behalf of teams involved
  23. Upvote
    Peter Randziak gave kudos to Marco5342 in Protocol filtering stops access to emails   
    The last few days/weeks I've been in contact with Peter and he consulted the ESET dev team to solve my issue. We tried several things, I sent several logs and tried a patched version of the filtering part but it didn't help. Finally my issue disappeared after I removed some certificates from the 'Manage Certificates' config box in Thunderbird. This were certificates I (long ago) accepted due to self-signed certificates or test servers. Some servers I connect to now (which have now a valid certificate) had an certificate in that box (but not all). It looks like somehow something got confused by those certificates.
    After deleting my own accepted certificates, I could enable the IMAPS check in ESET again and everything works fine. It doesn't explain where and why things went wrong and unfortunately I cannot reproduce it any more. You could try this too (and make a backup of the certificates first for debugging purposes).
  24. Upvote
    Peter Randziak received kudos from Guilhermesene in Passord Manager 3 troubles   
    Yes as I mentioned earlier, it should be fixed in the upcoming 3.0.6 release of the extensions.
    I'm checking the planned release date with the guy responsible...
    Peter
  25. Upvote
    Peter Randziak gave kudos to PuterCare in Eset blocking encrypted network traffic with a trusted certificate?   
    Thanks @Peter Randziak @TomasP, I have PM'd you the link to logs.
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