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Peter Randziak

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  1. Upvote
    Peter Randziak gave kudos to Robc in ESET Endpoint Security 9 & ESET Endpoint Antivirus 9 BETA   
    Hi @Peter Randziak, 
    All modules are working/active in the endpoint, but i'm not seeing this in the log files (Tools --> log files --> events). This second driver installation, just the error I posted.
  2. Upvote
    Peter Randziak gave kudos to Nightowl in antivirus version 15.0.6   
    I wonder what you guys meaning of all of this, LiveGuard was introduced probably because there was need for 0-day protection and also Smart Security lacked something special that differs it from Internet Security
    The complaint here is that LiveGuard does take 1-10 minutes inorder to process what has been sent to Cloud and with that time it's blocked till it gets approved by ESET, even also as been reported that Signed files are even reported and uploaded, Let's not forget that before a while there was an article about Microsoft signing drivers which in the end was a malware
    LiveGuard is a kind of sandbox analysis server that is available for Smart Security products, which is normal thing for a sandbox to take time to process and analyze and send back information, there was a complaint before that LiveGrid doesn't block/prevent because it didn't have an update for a kind of file/threat , now that what LiveGuard is doing , it's blocking a file that it never seen before , which what people requested in order to prevent never seen before Ransomware files
    For sure a new feature , it would contain bugs and need to be fixed and optimized more and so the servers are , even if one will go and have EDTD and one endpoint for it , it would take the same amount of time for analysis
    And probably LiveGuard is powered by EDTD so would be same same.
    LiveGuard is very nice addition by ESET , it can be fixed and optimized more for sure and I believe by the time passes it's database will be bigger and better, it's still the first public version for it , but for the question to use it or not , well Internet Security is still there if answer is not.
  3. Upvote
    Peter Randziak gave kudos to Marcos in Eset Endpoint v8.1 LiveGrid connection problem   
    Please switch to the pre-release update channel to download Direct Cloud Communication module 1122 which contains a logic for cases when DNS resolution is failing through all available name servers like in your case when CloudFlare name servers were used. Let us know if it resolves the issue for you. The module will be released for general public in a couple of days.
  4. Upvote
    Peter Randziak received kudos from Trooper in antivirus version 15.0.6   
    Yes it can be managed by the ESET PROTECT (cloud), just the new features are not yet manageable.
    Yes the agent needs to be installed the same way as with GA version.
    Yes, it is enough to install the BETA version to test it.
    As mentioned above, it can be managed by the ESET PROTECT cloud, but only the features available in previous generation are available to be configured and managed as of now.
    The ESET Insiders program is an invitation only program, join requests are being evaluated case by case.
    You can drop me a personal message to find out more...
    Peter
  5. Upvote
    Peter Randziak gave kudos to Marcos in antivirus version 15.0.6   
    Whitelisted are basically files signed by known trusted certificates, e.g. by Microsoft. Samples submitted to LiveGuard are separated from samples submitted by LiveGrid. In case of LiveGuard they are submitted to a safe environment where even access by ESET staff is very limited. This is because users can also choose to submit suspicious documents and it would not be safe if a broad group of ESET staff could access them. If a file submitted to LiveGuard turns out to be malicious, the result is shared with LiveGrid users. Other than that, nothing is shared.
    The fact that a file is old and more users have got it does not mean that it's 100% safe. Therefore only whitelisted files are not submitted. EDTD submits a lot of more files than LiveGuard and the systems can manage processing that load.
  6. Upvote
    Peter Randziak received kudos from Andrew3000 in antivirus version 15.0.6   
    Yes it can be managed by the ESET PROTECT (cloud), just the new features are not yet manageable.
    Yes the agent needs to be installed the same way as with GA version.
    Yes, it is enough to install the BETA version to test it.
    As mentioned above, it can be managed by the ESET PROTECT cloud, but only the features available in previous generation are available to be configured and managed as of now.
    The ESET Insiders program is an invitation only program, join requests are being evaluated case by case.
    You can drop me a personal message to find out more...
    Peter
  7. Upvote
    Peter Randziak gave kudos to Marcos in antivirus version 15.0.6   
    The user must choose whether to enable or disable the LG feedback system. We cannot enable it automatically for legal reasons:

  8. Upvote
    Peter Randziak gave kudos to Marcos in antivirus version 15.0.6   
    ESET LiveGuard is a premium feature. Users without this feature take advantage of streamed (pico) updates which are delivered every few minutes plus the LiveGrid Feedback system provides a quick response to new threats. If a users comes across a suspicious file, it's submitted to ESET where the sample is executed in a sandbox, a detection / block is created either automatically or manually and a result is delivered to all LiveGrid users if the file turns out to be malicious. In an ideal case this takes not more than 10 minutes. However, unlike LiveGuard LiveGrid cannot temporarily block files since it does not wait for analysis result.
    Unfortunately, many users choose to keep the LiveGrid Feedback system disabled.
    Last but not least I'd like to remind that ESET has been a pioneer of cloud submission and reputation system since 2007 when ESET ThreatSense.Net was introduced in NOD32 v3.
  9. Upvote
    Peter Randziak received kudos from Hacknhotq in ESET Endpoint Security 9 & ESET Endpoint Antivirus 9 BETA   
    Hello ESET Endpoint Security / Antivirus users,
     
    We are pleased to announce the availability of ESET Endpoint Security / Antivirus 9 BETA for public testing.
     
    The new generation of ESET Endpoint products for Windows brings new features and improvements, let us briefly describe the most visible ones.
    Auto-update – This feature improves the upgrade experience for administrators and makes keeping ESET products on latest version easier. It is enabled by default and works  out of the box. Technology was present in Windows Endpoint version already 8.0, EULA approval was replaced with EULA notifications. Brute-force attack protection - Evolution of reputation and blacklist-based password-guessing defense technology, providing further protection for RDP and SMB protocols in business networks. Official ARM64 support for both EES and EEA for Windows on ARM ( Secure Browser, Machine learning protection and Deep behavioral inspection features are not available for ARM64 platform in this version) The new features mentioned are not manageable by ESET PROTECT management console as of now.
     
    Please check also the list of Known issues for the first public BETA build, we believe the severity of those is very low so they should not affect your user experience much
    Device Control: Printing task stays in printing queue when printer is blocked Audit logs contain strings "FeatureId", "OldState", "NewState" Web control: Warn action does not work properly for some websites Secure Browser: Ask me option available for websites in list Secure Browser: Some websites are not loaded correctly in secured browser instance Device Control: Some bluetooth devices are not listed in Populate of Device control  
    The ESET Endpoint Security 9 BETA and ESET Endpoint Antivirus 9 BETA builds are available for download at https://forum.eset.com/files/category/4-ees-eea-9-beta/
    Both .msi and .exe installers are available and the ARM64 version for Windows on ARM too.
     
    We are looking forward to hearing your feedback and experience with the 9th generation of ESET Endpoint products.
    For your questions and issue reports, please use this forum directly.
     
    As usually the build is in BETA quality so by downloading and using it, you agree with our BETA program agreement, which is available at https://forum.eset.com/files/file/31-eset-beta-program-agreement/
    After a week or so of BETA testing, please fill out this short survey for us https://survey.eset.com/index.php?r=survey/index&sid=798153&lang=en so we can evaluate the BETA program and make our offering even better for you. Thank you in advance.
     
    Peter Randziak on behalf of teams involved
  10. Upvote
    Peter Randziak received kudos from Aryeh Goretsky in ESET Endpoint Security 9 & ESET Endpoint Antivirus 9 BETA   
    Hello ESET Endpoint Security / Antivirus users,
     
    We are pleased to announce the availability of ESET Endpoint Security / Antivirus 9 BETA for public testing.
     
    The new generation of ESET Endpoint products for Windows brings new features and improvements, let us briefly describe the most visible ones.
    Auto-update – This feature improves the upgrade experience for administrators and makes keeping ESET products on latest version easier. It is enabled by default and works  out of the box. Technology was present in Windows Endpoint version already 8.0, EULA approval was replaced with EULA notifications. Brute-force attack protection - Evolution of reputation and blacklist-based password-guessing defense technology, providing further protection for RDP and SMB protocols in business networks. Official ARM64 support for both EES and EEA for Windows on ARM ( Secure Browser, Machine learning protection and Deep behavioral inspection features are not available for ARM64 platform in this version) The new features mentioned are not manageable by ESET PROTECT management console as of now.
     
    Please check also the list of Known issues for the first public BETA build, we believe the severity of those is very low so they should not affect your user experience much
    Device Control: Printing task stays in printing queue when printer is blocked Audit logs contain strings "FeatureId", "OldState", "NewState" Web control: Warn action does not work properly for some websites Secure Browser: Ask me option available for websites in list Secure Browser: Some websites are not loaded correctly in secured browser instance Device Control: Some bluetooth devices are not listed in Populate of Device control  
    The ESET Endpoint Security 9 BETA and ESET Endpoint Antivirus 9 BETA builds are available for download at https://forum.eset.com/files/category/4-ees-eea-9-beta/
    Both .msi and .exe installers are available and the ARM64 version for Windows on ARM too.
     
    We are looking forward to hearing your feedback and experience with the 9th generation of ESET Endpoint products.
    For your questions and issue reports, please use this forum directly.
     
    As usually the build is in BETA quality so by downloading and using it, you agree with our BETA program agreement, which is available at https://forum.eset.com/files/file/31-eset-beta-program-agreement/
    After a week or so of BETA testing, please fill out this short survey for us https://survey.eset.com/index.php?r=survey/index&sid=798153&lang=en so we can evaluate the BETA program and make our offering even better for you. Thank you in advance.
     
    Peter Randziak on behalf of teams involved
  11. Upvote
    Peter Randziak received kudos from Trooper in antivirus version 15.0.6   
    I just posted the "ESET Endpoint Security 9 & ESET Endpoint Antivirus 9 BETA" forum topic 😉, please see the details there
    Peter
  12. Upvote
    Peter Randziak received kudos from redhot4400 in ESET Endpoint Security 9 & ESET Endpoint Antivirus 9 BETA   
    Hello ESET Endpoint Security / Antivirus users,
     
    We are pleased to announce the availability of ESET Endpoint Security / Antivirus 9 BETA for public testing.
     
    The new generation of ESET Endpoint products for Windows brings new features and improvements, let us briefly describe the most visible ones.
    Auto-update – This feature improves the upgrade experience for administrators and makes keeping ESET products on latest version easier. It is enabled by default and works  out of the box. Technology was present in Windows Endpoint version already 8.0, EULA approval was replaced with EULA notifications. Brute-force attack protection - Evolution of reputation and blacklist-based password-guessing defense technology, providing further protection for RDP and SMB protocols in business networks. Official ARM64 support for both EES and EEA for Windows on ARM ( Secure Browser, Machine learning protection and Deep behavioral inspection features are not available for ARM64 platform in this version) The new features mentioned are not manageable by ESET PROTECT management console as of now.
     
    Please check also the list of Known issues for the first public BETA build, we believe the severity of those is very low so they should not affect your user experience much
    Device Control: Printing task stays in printing queue when printer is blocked Audit logs contain strings "FeatureId", "OldState", "NewState" Web control: Warn action does not work properly for some websites Secure Browser: Ask me option available for websites in list Secure Browser: Some websites are not loaded correctly in secured browser instance Device Control: Some bluetooth devices are not listed in Populate of Device control  
    The ESET Endpoint Security 9 BETA and ESET Endpoint Antivirus 9 BETA builds are available for download at https://forum.eset.com/files/category/4-ees-eea-9-beta/
    Both .msi and .exe installers are available and the ARM64 version for Windows on ARM too.
     
    We are looking forward to hearing your feedback and experience with the 9th generation of ESET Endpoint products.
    For your questions and issue reports, please use this forum directly.
     
    As usually the build is in BETA quality so by downloading and using it, you agree with our BETA program agreement, which is available at https://forum.eset.com/files/file/31-eset-beta-program-agreement/
    After a week or so of BETA testing, please fill out this short survey for us https://survey.eset.com/index.php?r=survey/index&sid=798153&lang=en so we can evaluate the BETA program and make our offering even better for you. Thank you in advance.
     
    Peter Randziak on behalf of teams involved
  13. Upvote
    Peter Randziak received kudos from redhot4400 in ESET Endpoint Security 9 & ESET Endpoint Antivirus 9 BETA is available   
    For anyone interested in trying the  ESET Endpoint Security 9 & ESET Endpoint Antivirus 9 BETA, we have good news to share - we have just launched a public BETA test for it.
    To find out the details and sign up please visit the dedicated BETA forum section
     
  14. Upvote
    Peter Randziak gave kudos to tommy456 in eset has limited cloud connectivity   
    Using Pre release modules  Direct Cloud communication module 1118.2 no notifications shown after opening  steam  client   or  connectivity errors in the logs, so far ,so appears  this new module will resolve the issue
  15. Upvote
    Peter Randziak received kudos from tommy456 in eset has limited cloud connectivity   
    Hello @tommy456 and @Masamunnex,
    Direct Cloud communication module 1118.2, with this issue fixed is available on pre-release update channel.
    Can you please switch to pre-release updates, verify if your ESET product downloaded the Direct Cloud communication module 1118.2, try to reproduce the issue and let us know?
     
    The issue was caused by multiple requests failing, thus taking the channel offline even in case of a short network outage...
    Peter
  16. Upvote
  17. Upvote
    Peter Randziak gave kudos to peteyt in Notification not clearing   
    I can confirm 7 0.16 has just been released which fixes the issue
  18. Upvote
    Peter Randziak gave kudos to MichWeb in Issues with 7.0.15.0-0 ?   
    Perfect !
    Thanks for this info, Peter.
  19. Upvote
    Peter Randziak gave kudos to Marcos in Azure File Sync with ESET - 8.0.12003.0   
    I stand corrected. FILE_ATTRIBUTE_RECALL_ON_DATA_ACCESS is already supported by the on-demand scanner. There is no setting for that and tiered files with the said attribute are automatically omitted from scan.
  20. Upvote
    Peter Randziak gave kudos to tommy456 in eset has limited cloud connectivity   
    Ok Just reproduced the issue with both logs  enabled   Peter Randziak has a PM with logs
  21. Upvote
    Peter Randziak gave kudos to avielc in Question| Change EEI server listening port after installation   
    Found the answer - under the the installation (programfiles\eset\enterpriseinspector - a file named eiserver.ini
    same place to change the connection port 
  22. Upvote
    Peter Randziak received kudos from Sakura-Kotobuki in ARM64 Home products BETA signup   
    For anyone interested in trying ESET Home products for ARM64 platform, we have good news to share.
    ESET NOD32 Antivirus natively running on ARM64 is available for BETA testing, you can sign up just by  replying here, or by sending me (@Peter Randziak) or @TomasP a private message.
    BETA licenses free of charge are available for this test. 
     
    We are looking forward to your feedback,
    Peter on behalf of the teams involved
    P.S.: ESET Endpoint products should be available within a few weeks.
  23. Upvote
    Peter Randziak gave kudos to cignus in PowerShell/Agent.FU malware?   
    Great! It works!
     
    Many many thanks! Top quality support!
  24. Upvote
    Peter Randziak received kudos from Hans51 in ARM64 Home products BETA signup   
    Hello @Hans51,
    good, I will grand you permissions and send you further details over a private message.
    Peter
  25. Upvote
    Peter Randziak received kudos from peteyt in Notification not clearing   
    I do not have an info on next planned BETA release, but it seems the new versions are being released in a fast pace as generation 7 has now version 7.0.15 available and before there was 7.0.14 and 7.0.12 and all of them were released in September...
    Peter
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