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Peter Randziak

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  1. Upvote
    Peter Randziak gave kudos to Marcos in EIS started blocking Outlook POP3s recieving   
    We've reverted the Cryptographic support module to the previous version while the issue is being investigated and a solution prepared. You should now have version 1028.2 of the module which didn't cause the issue.
  2. Upvote
    Peter Randziak gave kudos to TomasP in Upgrade to Windows 10 version 1903 may cause boot error on Windows 10 with ESET Endpoint Encryption   
    We have identified a problem when upgrading a Windows 10 system with ESET Endpoint Encryption installed to the 1903 feature update. Installing the update can cause the system to crash (blue screen) when booting.
    We are currently investigating the cause and recommend not upgrading an encrypted system to 1903 until further notice.
    Systems that have been affected will need to be decrypted using our recovery tool (if full disk encryption was enabled) and then repaired using the Windows recovery console. See this knowledgebase article for more details: https://support.eset.com/kb7309/
  3. Upvote
    Peter Randziak gave kudos to Marcos in Horizon - Endpoint Antivirus   
    This is untrue. We contacted VMware and provided them with details about the problem in their driver. It's their turn now.
  4. Upvote
    Peter Randziak gave kudos to Pinni3 in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Thank You @MichalJ and @MartinK for explaination
  5. Upvote
    Peter Randziak gave kudos to pps in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello @MichalJ just make an AD synchronization and get the computers from there.
  6. Upvote
    Peter Randziak gave kudos to MartinK in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Unfortunately I am al so not sure how it was meant. We are officially declaring maximal number of managed clients to 10000 when using MySQL database, but it is not related to number of actually connecting clients, but rather limit is amount of data. ESMC installed over MySQL might have performance issues with processing larger amount of data and rendering larger datasets. As an result rendering of specific reports (threats for example) might be much slower, but in "clean" network even much larger environments can be managed with MySQL-based ESMC installation.
    Persistent connections as introduced in ESMC should actually significantly reduce load of ESMC server, especially in "dormant" state when no changes are made in management console. If properly configured on recommended HW, ESMC should handle hundreds of clients per second.
  7. Upvote
    Peter Randziak gave kudos to MichalJ in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello @Pinni3. To get to your points: 
    For that purpose, we allow nested dynamic groups. Meaning you have your 30 static ones, each one of them could have nested dynamic groups. Our you want to set it in a way, that you for example put the DG under "all" but then say that it needs to be only in the following static groups. Challenge is, that DG is evaluated on the Agent side, and Agent does not always know, in which SG it belongs to (if you move a client, it will need to recalculate all policy assignments for example). Therefore the nested concept.  We are already tracking improvement for that (Internal reference - IDEA-1100) We are working on better auditing changes, to track who / what / when / how was done. (internal reference - IDEA-1371 I am not completely sure what´s the problem here. Purpose of ERA proxy was just to aggregate the data, but at the end it was sent to ERA server, so the amount of DATA sent is not increased when Proxy was deprecated. Just the ESMC server handles more connections directly, due to a changed replication protocol. Also, AFAIK we have bigger installations than 10k on MySQL. Maybe @MartinK can provide some more information on this. 
  8. Upvote
    Peter Randziak gave kudos to Marcos in Horizon - Endpoint Antivirus   
    You should reply them that the memory dump from a crash has been already analyzed by an AV vendor and Microsoft and both confirmed a bug in a VMWare driver which is unrelated to the mentioned exclusions. We at ESET are willing to help them and provide details about the problem. You as a customer of VMWare could provide them with a memory dump for perusal.
  9. Upvote
    Peter Randziak gave kudos to Marcos in Horizon - Endpoint Antivirus   
    I'm not aware of any public statement by Microsoft re. this issue. We analyzed a dump from such crash and concluded that it was caused by a VMWare driver which was also confirmed by Microsoft when we consulted it with their developers. If VMWare contacts us, we can provide them with information that data that would help them fix the issue.
  10. Upvote
    Peter Randziak gave kudos to Marcos in Horizon - Endpoint Antivirus   
    This is a known issue with VMWare drivers which was also confirmed by Microsoft. We recommend contacting VMWare re. the issue. If necessary, we can provide more details about the issue to their programmers.
  11. Upvote
    Peter Randziak received kudos from Anthonyvanzen in ESET File Security for Linux 7 BETA signup   
    Dear Linux community,
     
    We’ve been working on the new generation of our solution for Linux servers for quite a while.
    The hard work of the development and QA team was materialized into the first BETA version, which we would like to share with you.
     
    If you are interested in getting a copy and chance to get hands on experience with it, just leave a comment here or send me (@Peter Randziak) and @TomasP a private message.
    We are looking forward to your participation.
  12. Upvote
    Peter Randziak gave kudos to TomFace in Forum Feedback   
    A nice addition to the Forum...hopefully folks will take the time to read it.

     
  13. Upvote
    Peter Randziak gave kudos to Ceterisparibus in Introduce yourself   
    Hello,
    I'm ceterisparibus and I have been using Eset products (currently Cyber Security Pro for Macs) for about 4 years. I run them on Mac OS (both Mojave and High Sierra on two different computers). I look forward to reading the forums.
     
  14. Upvote
    Peter Randziak gave kudos to TomasP in Chrome is attempting to access my webcam when visiting a banking URL   
    Hello @lvl1k0n, Just to let you know, our development team analyzed the calls and the implementation on the websites you mentioned and came up with a fix for this issue that will be a part of a future application update.
    Regards,
    T.
  15. Upvote
    Peter Randziak gave kudos to filips in EFS 7.0.12014.0 - MSSQL ERROR   
    Hi,
    as marcos noted this error is logged when automatic exclusions for Microsoft SQL server are enabled. Automatic exclusions for Microsoft SQL server are using ADO API to read information from "sys.master_files" table to get list of files to exclude from scanning. The ADO API obviously loads a DLL that is not signed.
    As a workaround, automatic exclusions for Microsoft SQL server can be disabled.
  16. Upvote
    Peter Randziak gave kudos to MichalJ in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @tbsky We are not planning to add mariaDB support. Due to our journey to the cloud and also multi-platform compatibility, we will most likely work on the support of MySQL 8 for next major release of ESMC 
  17. Upvote
    Peter Randziak gave kudos to Thomas Stats in Introduce yourself   
    Hi there I am security expert and blogger. I am working in the IT area for over 10 years. All the gathered experience throughout the years I share with people at reviewedbypro.com.  Its a cyber security website that helps people deal with various online threats by providing detailed and insightful reviews to those who are interested.
  18. Upvote
    Peter Randziak received kudos from Shincan in ESET File Security for Linux 7 BETA signup   
    Hello @kingoftheworld, 
    that was quick :-), thank you for your interest, I will send you further instructions via a private message.
    Currently we have the new generation of protection for the file servers, more server roles should come later followed by the endpoint product.
    When it comes to ERA/ESMC we advise the participants to have a separate instance of it as i requires a BETA version of Configuration support module, which hasn't been fully tested yet with all the other products so we do not recommend to use it in a production environment.
    Regards, P.R.
  19. Upvote
    Peter Randziak received kudos from Shincan in ESET File Security for Linux 7 BETA signup   
    Hello @EdwardTus,
    sure, will send you more info privately in few moments.
    P.R.
  20. Upvote
    Peter Randziak received kudos from Shincan in ESET File Security for Linux 7 BETA signup   
    Dear Linux community,
     
    We’ve been working on the new generation of our solution for Linux servers for quite a while.
    The hard work of the development and QA team was materialized into the first BETA version, which we would like to share with you.
     
    If you are interested in getting a copy and chance to get hands on experience with it, just leave a comment here or send me (@Peter Randziak) and @TomasP a private message.
    We are looking forward to your participation.
  21. Upvote
    Peter Randziak gave kudos to MichalJ in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Thank you @Campbell IT Concerning the "logged users" - all is clear. We are already tracking an improvement for that, so I have added your feedback to it. With regards to the "Detection Engine", would the information about "last update attempt" (= when the application contacted ESET Servers, to check whether there is a newer version of any module) or "last successful update" (= when the application actually downloaded any of the newer modules from ESET Servers, which means it´s working with the latest modules), be sufficient to you?
    In the meantime, logic works, that machine changes its status from updated to non-updated after 7 days, and will report a protection status (red) with "modules out of date". If you are more strict with this, what you can do is to shorten the alert interval down to one day, by configuring a setting in a policy for security product as follows:
     

  22. Upvote
    Peter Randziak gave kudos to Marcos in Future changes to ESET Internet Security and ESET Smart Security Premium   
    This is not possible since only IP addresses are known to the firewall. Unlike firewall, web access protection works at the highest application level in the OSI model and has information about hostnames as well.

    You can try enabling SSL/TLS filtering for all applications under Web and email -> SSL/TLS -> Filtering mode: Policy mode.
    In case of any issues with SSL/TLS filtering in certain applications, you can adjust SSL/TLS scan mode for particular applications:

     
  23. Upvote
    Peter Randziak gave kudos to Bill_k in Introduce yourself   
    I'm a semi-retired engineer with a background in telecommunications software development and project management. I've always had an interest in computer security and its related software, and have been through a large number of available solutions in the market. I've found that ESET is the most efficient in its resource usage as well as offering the best level of control while also operating with a minimum of intrusions compared to its competitors. Looking forward to gaining knowledge about ESET's products on this forum, and am excited about the 2019 version of ESET Internet Security which from what I read here is expected to be released shortly. ☺️
  24. Upvote
    Peter Randziak gave kudos to wreckitralph in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello @pps, I don't like to overpromise in general, but we've added this to the backlog and will try to look for some UX-friendly way, how to allow a mixture of custom and predefined warnings. Always appreciate your feedback, thanks.
  25. Upvote
    Peter Randziak gave kudos to wreckitralph in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello @pps, I would say the catch is in the fact that you are using customized message to be shown to the user ("Blocked webpage message"), which replaces the original wording including the categorization hint. On the other side, resetting the setting should instantly start showing the original wording, which seems not to work for you, so can you please double-check for me, if the blocking rule is category-based and not (overruled by) URL-based type? Maybe a screenshot from the "Edit rule" dialog? Thanks.
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