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igi008

ESET Staff
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  1. Many thanks karsayor, We are currently working on a large project / comprehensive mechanism that will help the administrator keep the products in the network on the latest version automatically. We hope that this feature will help you and other customers. The good news is that we already upgrade all ESET Management Agents for ESET PROTECT Cloud (formerly known as ECA) automatically.
  2. Hello Robg, Thank you very much for your suggestion. We would like to understand your needs better. Please could you explain your typical use case? Do you trigger a particular task only on selected computers? If yes, which task? In some cases (e.g., Software install task), it may be useful to select a whole group of computers instead of selecting one by one. Or when you need to perform the action only on one computer, it could be useful to go through Computers, context action over a particular computer and chose "RUN TASK ..."
  3. Many thanks for your suggestion. Now we are working on extending hashes in all our products. We plan to support also SHA256 as well. Of course, it completely makes sense to support it also in this feature (block by hash).
  4. Thanks, quite a good idea. We will try to bring it in a service release next year.
  5. Hello @municel , thank you very much for the good suggestion. We already have it in our backlog. We could probably improve it in next year's releases.
  6. Hello @kapela86, many thanks for the clarification. Yes, we will try to extend "OS Service pack" field also for WIN 10 and Server 2016/2019. Very good suggestion, many thanks for it. I was also interested if it will be useful for you to have the option to filter all OS version instead of a concrete one. I mean something like operator "IS NOT". E.G., I would like to filter all Windows 10 computers that are not on the latest version, which is 2004.
  7. Hello @kapela86, thank you very much for your suggestions. It really helps us to improve our products. One question to recommendation #3. What is your primary use case? Do you also want to filter based on this new column? Now we have column "OS VERSION" and based on this table https://docs.microsoft.com/en-us/windows/release-information/, it would be possible to find a specific version also now. However, I am guessing that you want to filter for expme all Windows 10 computers, which are not on the latest version. Is my assumption correct, or your primary use case is different? Many
  8. Hello @Zen11t, thank you very much for your explanation again. It helps us to understand your needs better. I hope this trick will help you You can filter the computers with an outdated version of agents and then click on any item in the table and select "In computer page (all)". It will navigate you to the computers section, where you will have only computers with outdated agents, and here you can also check the last connection status.
  9. Hello @Zen11t, thank you very much for explanation of your use-case. You can try to go: Dashboard -> Status overview (Tab) -> Product version statuses (Tile) -> Click on Agent bar -> Choose "Detailed information" After that, you will see the report, which you can also download (PDF, PS, CSV format), and in this report is "Version Check Status", that may help you identify which computers don't have the latest agent. Another solution could be to go to Dashboard -> ESET applications -> "Installed ESET Applications" (Table) -> Click on specific version of "ESET man
  10. Hello @Alexku, thank you very much for your interest in this feature. Yes, we plan to add the possibility of sending events to the Syslog server. Do you have any specific requirements? (e.g., for the preferred format of events, or something else) What is your primary reason to use this feature? Feeding events to SIEM tool? If yes, which one are you using? (for better imagination, you can look here how the configuration of this feature looks in on-prem ESMC)
  11. Hello JLKTechTeam, thank you very much for your request. We have it on the roadmap. We plan to add the possibility to create own or edit existing notifications. This feature should be available in Q4/2020-Q1/2021.
  12. Hello EricSchultz, Thank you very much for your valuable suggestion. I think that is a very good idea. We will look at it, and if there would not be other problems like different behavior in different versions of OS, we will try to implement it.
  13. Hello tbsky, thank you very much for your post, don't worry, we plan to release mentioned versions in the middle of November. Stay tuned!
  14. Hello serlockwright, thank you very much for your question. Please, could you provide more details about your environment? (Version of ESET Mail Security for Microsoft Exchange Server (my recommendation is newest one); MS Exchange version in hybrid-mode). I suggest firstly look at the following: Make sure, that you are using hybrid Environment (it is prerequisite for this feature: https://help.eset.com/emsx/7.1/en-US/idh_xmon_ondemand_hybrid_dlg.html) Look if you have configured Office 365 Account: https://help.eset.com/emsx/7.1/en-US/idh_config_mailserver_ondemand.html#
  15. Hello Joe, thank you very much for your question. Yes, you are right. If there is a chance, that end user will request blocked email, it will be better to quarantine item. You can quarantine the whole email or only specific attachment. Example: Other recommendations: If is possible try to use the newest version (7.0.10025), which provides the newest features and improvements Useful could be also online help page related to the "Rules", which is localized to many languages Thank you very much for using our products Best Regards
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