Georgios Katsillis 1 Posted May 19 Share Posted May 19 As an organisation we have currently five active licenses. Logging into eba.eset.com, on the Dashboard it says about ESET PROTECT Cloud “no eligible license”. Under “Licenses”, all five licenses are of the product “ESET PROTECT Essential On-Prem”, which apparently does not include ESET PROTECT Cloud. Therefore, we are planning to upgrade to "ESET PROTECT Entry", that includes the ESET PROTECT Cloud console. In order, to administer all five licenses from the console, we have been informed, that it is enough to upgrade just one of the licenses, we don't need to upgrade all five of them. Is that true? Can anybody confirm that? Link to comment Share on other sites More sharing options...
Solution LesRMed 21 Posted May 19 Solution Share Posted May 19 I believe that is correct. I did the same thing and upgraded from onsite to Entry. We have one license number and just have to adjust the quantity up or down as needed. Link to comment Share on other sites More sharing options...
Georgios Katsillis 1 Posted May 23 Author Share Posted May 23 Thanks for your answer. I would feel more comfortable if someone with more than one license number could also confirm this. Link to comment Share on other sites More sharing options...
LesRMed 21 Posted May 23 Share Posted May 23 I guess I missed a word...we NOW have one license number... Link to comment Share on other sites More sharing options...
Georgios Katsillis 1 Posted May 24 Author Share Posted May 24 Yes, one word makes a lot of difference. Thanks. LesRMed 1 Link to comment Share on other sites More sharing options...
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