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Norm@Home

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About Norm@Home

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  1. Well it seemed to work, I got the old Eset uninstalled in safe mode using the uninstall tool and I was able to reinstall the latest version and it seems to be fine. Thanks!
  2. I'll give it a try but Eset has been installed and working for years when this problem started, my biggest concern it what I mentioned above. Suppose this problem represents Malware or virus activity despite the scans coming back negative, I remove Eset and then can't reinstall because I'm still getting this message that leaves me with a virus infected computer with no anti-virus software.
  3. No not yet, I wanted to see if there was first a way to repair this first and I usually associate this kind of error with malware activity. Btw I've run Malwarebytes and the Eset online scan and haven't turned up anything.
  4. That's the thing I don't understand, I used GPEdit to check the policy key that controls that User Installations Disabled and it wasn't configured and I set it to disabled anyway and it made no difference.
  5. I tried installing Notepad++ and I had no problem so whatever the issue is it's restricted to Eset fyi Windows 10 22H2 build 19045.2486 so how can I determine what the actual problem is and fix this?
  6. I've had to do that in a couple cases over the last couple years but what worries me is the "User installations are disabled via policy on the machine" because I could end up not being able to reinstall because of that and I have to fix that first. Also if I fix that then a normal repair installation should work and not be blocked.
  7. I have a computer running Windows 10 Home that had an installation of Eset Internet Security probably version 16.x that is a general use office computer. I was going to do regular maintenance on this computer when I noticed that there was no tray icon for Eset and so I went to Control Panel / Programs and Features and attempted to do a repair install of the software. Any attempt to repair or uninstall the software results in this message "User installations are disabled via policy on the machine" however this computer is not part of a domain and group policy is not in use on it. I searched with Google and there are plenty of instances of people reporting this problem but none of the solutions provided seem to work, I used the stand alone log collector to get the logs and they are attached. How can I fix this and get Eset working again? eis_logs.zip
  8. As I said in my original post "When I booted into safemode and used the Eset uninstaller after that the browsers would again open normally" so I did that and it made no difference.
  9. I've got an HP Elitebook that had Eset Internet Security on it that suddenly had some kind of serious problem, I wasn't sure if it was virus or malware but both the Eset online Scanner (because the Eset GUI wouldn't open) and Malwarebytes scans came back clean. The problem was that no browser on the computer, neither Edge, Chrome or Firefox would open and if I tried to open them taskmgr would show a running process but the program window would never open. When I booted into safemode and used the Eset uninstaller after that the browsers would again open normally. I tried doing a selective startup with only Microsoft services and tried to reinstall again with the same results, the install gets to 99% and never finishes. Computer runs Windows 10 version 21H2 build 19044.1586 x64. Any ideas how to fix this?
  10. Re "My best guess is the network adapter installed in this notebook is not assigning a unique IP address to the web camera for some reason." first off this is not a web cam installed in the notebook but a standalone security camera and the notebook does not assign it an ip address, the DHCP server on my Windows Server 2016 does all DHCP assignments. I looked at this a little and perhaps at the time I had it hooked up by Ethernet and wireless and they both took the same ip, I had to connect it by Ethernet in order to program the wireless so that may explain the duplicate ip address warning. So my question still is was this warning message due solely to the fact that the Ethernet & wireless adapters were using the same ip address or in addition to the dup ip address was there malicious traffic and if so what tool do I use to determine if this security camera is in some manner infected with malware or a virus? I'm attaching a picture of the camera, if you want a link to the Amazon product page let me know.
  11. It's just a guess but some company's roll out updates by region and perhaps your region hasn't been cleared for the 13.0.24 update yet.
  12. Hard to tell, try and do a manual search for a version update i.e. Update / Check For Update and see if it comes up.
  13. It was a notification and it popped off before I could get a screen shot of it but the log information says: Time;Module;Event;User 12/7/2019 12:47:31 PM;Firewall;Network event blocked Duplicate IP addresses on networkA computer on the network is sending malicious traffic. This can be an attempt to attack your computer. Change handling of this event;SYSTEM While it doesn't say it in the log entry the notification did say the ip address was the address of the camera, what do you think?
  14. I've got 3/4 computers on my home network all with Eset Internet Security, less than a week ago I added a wireless security camera to my network; it's a single inexpensive unit I bought off of Amazon. When I attached it to my network and set it up I had no warnings of any kind from any of my existing computers. A friend of mine gave me a notebook computer which I upgraded the ram and put in a new hard drive and installed the latest Windows 10 from scratch, at the point I installed EIS it gave me a warning along with the IP address of the camera saying something like "malicious content being broadcast bla bla". What I don't get is that my other computers are all running the same latest 13.0.24 of EIS and did not give me this warning while this new install on my friends notebook did. What could be the explanation? I've read that some cameras on Amazon were loaded with malware but that was from several years ago, how can I tell if there's really a problem and if there is then is there a way to fix it or do I just take it down and complain to the seller?
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