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MichalJ

ESET Staff
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Kudos

  1. Upvote
    MichalJ gave kudos to petersonal in EraServerSvc service keep crashing   
    No services crash since update, i think topic can be closed
  2. Upvote
    MichalJ gave kudos to Peter Randziak in ESET cloud Administrator   
    Hello @Christoforos
     The team responsible was able to determine the root cause of the issue.
    Fix will be prepared, tested on test environment and deployed to production.
    Consoles has been restarted to resolve the issue until permanently fixed, so you should be able to access your ECA right now.
     
    We apologize for the inconvenience caused,
    Peter
  3. Upvote
    MichalJ gave kudos to kapela86 in Updating Management Agent on client computers   
    Thanks, it worked.
    @MartinK
    It's really counterintuitive to put it there. But, whatever, you can leave it as is, but when someone tries to update Management Agent from "Dashboard -> ESET applications -> Outdated applications" (or from any other location applicable) then ESMC should create task "Upgrade Security Management Server Components" instead of saying "No ESET products, which can be updated automatically, have been found".
  4. Upvote
    MichalJ gave kudos to Rendekovic in EFDE and SSO   
    Hey Lockbits,
    Thanks for your interest. Of course SSO is a very useful feature. As of now, it is not strictly in our roadmap since not many customers has asked for it yet. We are constantly monitoring and prioritizing the requirements from the market and based on them additional development is scheduled. I would say this feature will be added later, but I cannot commit to a specific delivery time 
    Best regards
    Ervin
  5. Upvote
    MichalJ gave kudos to Kristian Cajkovsky in Server Upgrade   
    Hello @Adrianc
     
    I just want to inform you that the ESET Endpoint Encryption Server does not have to be installed on a server machine.
     
    In regards to your question, in my opinion it will be easier for you to backup the server, upgrade your system to the newest version and then simply restore from the backup. 
  6. Upvote
    MichalJ gave kudos to Rendekovic in Feature for EEE   
    Hi ADS82,
    Thank you for contacting us.
    Could you please be more specific and let us know what exactly would you like to achieve in as much detail as possible?
    Unfortunately, your request is very concise and I cannot really imagine what is your usecase.
    Best regards,
    Ervin
  7. Upvote
    MichalJ received kudos from Nightowl in ESET NOD32 Google Chrome 79 crashes   
    @Kirill Licenses for ESET products are not sold for a specific product version. Meaning, that with your current license you will be eligible to use the new V7 as well. Linux Endpoint product is the last one running the old version of architecture / scanning core, and it will be updated to V7 soon. We are already running a beta program (available here), V7 should not have this issue at all.
  8. Upvote
    MichalJ received kudos from Kirill in ESET NOD32 Google Chrome 79 crashes   
    @Kirill Licenses for ESET products are not sold for a specific product version. Meaning, that with your current license you will be eligible to use the new V7 as well. Linux Endpoint product is the last one running the old version of architecture / scanning core, and it will be updated to V7 soon. We are already running a beta program (available here), V7 should not have this issue at all.
  9. Upvote
    MichalJ gave kudos to walleyeman in ESMC 7.1 sorting in GUI   
    I expanded column header and found 2 columns that were also configured cleared them and everything is working properlu
     
    Thank you
  10. Upvote
    MichalJ gave kudos to SysEPr in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Description: Color code failing tasks
    Detail:  The server used to color code the tasks that are failing. I'm running the latest ESMC, and now, that doesn't happen, and I have a hard time figuring out which tasks are failing. Is there a way to color code it again, or where can I see it? All I get is a generic email saying: "At least one client task has invalid configuration and therefore will fail."
  11. Upvote
    MichalJ received kudos from schuetzdentalCB in Future changes to ESET Endpoint programs   
    @schuetzdentalCB Thank you for your feedback. With regards to the automated network isolation, something like that (possibility to trigger network isolation from the console) is being added in ESMC 7.1 / Endpoint 7.2 for Windows. We plan to further expand this concept to allow autonomous response in the future. 
    With regards to the application whitelisting, this is a bit more tricky topic. However it is on our long term roadmap. I will link your comment to the already tracked internal IDEA. Internal tracking IDEA-1510
  12. Upvote
    MichalJ received kudos from Mirek S. in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @andy_s We will track this as an improvement request, towards the future versions. Issue is, that the "upgrade" itself is handled by Endpoint (in case you execute scan and select option "shutdown after scan"), and Endpoint does not initiate agent wakeup to report scan completion. It simply triggers shutdown, before the result is replicated.
    Maybe, if you are willing to, can you explain why are you shutting down the machines? Is it to save power over weekends, or? As there might be different way how to achieve that. One that will report "success" would be a run command, with a respective windows shutdown / with delay, as task would report "Success" not in the moment of task execution, but on the moment when it contacted WMI provider with the command the reboot. If system acknowledged, it will report success.  Also, out of curiosity, what is your replication interval?
  13. Upvote
    MichalJ received kudos from droezel in Future changes to ESET Endpoint programs   
    @Markwd Hello, there are two reasons. Anti-theft in consumer is focused on device retrieval, not on the data security (no possibility to wipe the disk on the device). Also, the implementation capable of tracking screenshots / photos of the users, might violate a lot of corporate laws / regulations. If Anti-theft is introduced into the business versions, it will have to behave differently. If I can ask you a question, what kind of a problem you would like to solve with it? Would it be intended for device recovery, or more a data removal / prevention of misuse ?
  14. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello @Pinni3. To get to your points: 
    For that purpose, we allow nested dynamic groups. Meaning you have your 30 static ones, each one of them could have nested dynamic groups. Our you want to set it in a way, that you for example put the DG under "all" but then say that it needs to be only in the following static groups. Challenge is, that DG is evaluated on the Agent side, and Agent does not always know, in which SG it belongs to (if you move a client, it will need to recalculate all policy assignments for example). Therefore the nested concept.  We are already tracking improvement for that (Internal reference - IDEA-1100) We are working on better auditing changes, to track who / what / when / how was done. (internal reference - IDEA-1371 I am not completely sure what´s the problem here. Purpose of ERA proxy was just to aggregate the data, but at the end it was sent to ERA server, so the amount of DATA sent is not increased when Proxy was deprecated. Just the ESMC server handles more connections directly, due to a changed replication protocol. Also, AFAIK we have bigger installations than 10k on MySQL. Maybe @MartinK can provide some more information on this. 
  15. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @SysEPr Thank you for your feedback: 
    With regards to the first case, we will investigate this behavior. It looks to me more like a bug in the implementation. We will check this internally.  We are planning to introduce more advanced IFTTT (If this then that)  logic, into ESMC, however it will not happen in ESMC 7.1 for sure. But it´s on the roadmap for the future versions, that will allow you to achieve better automation, and such advanced conditions. 
  16. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @tbsky We are not planning to add mariaDB support. Due to our journey to the cloud and also multi-platform compatibility, we will most likely work on the support of MySQL 8 for next major release of ESMC 
  17. Upvote
    MichalJ received kudos from sindbad in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @sindbad We are already tracking improvements to be able to generate reports based on the license usage (used license). I will extend it with your request.
  18. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @katycomputersystems Functionality to change the group in the computer details is coming back. It was accidentally removed during the redesign.
    @Zen11t We have a project/ feature tracked to globally control all of the interactive windows for the future. I will add your comment to there.
  19. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Thank you @Campbell IT Concerning the "logged users" - all is clear. We are already tracking an improvement for that, so I have added your feedback to it. With regards to the "Detection Engine", would the information about "last update attempt" (= when the application contacted ESET Servers, to check whether there is a newer version of any module) or "last successful update" (= when the application actually downloaded any of the newer modules from ESET Servers, which means it´s working with the latest modules), be sufficient to you?
    In the meantime, logic works, that machine changes its status from updated to non-updated after 7 days, and will report a protection status (red) with "modules out of date". If you are more strict with this, what you can do is to shorten the alert interval down to one day, by configuring a setting in a policy for security product as follows:
     

  20. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    We will take this into consideration, but still, due to the relatively low install base of Linux (outside of the VM appliance) it will still remain with a low priority, compared to other things we want to achieve.
  21. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @Rémi Primary reason was optimization of dev/QA costs, where MySQL is platform agnostic, so can run on both Windows & Linux systems. MariaDB is only for Linux. We have received few such questions, however it never went "too high" into the priorities list, in order to be done. We have however such item in the backlog for the future releases.
  22. Upvote
    MichalJ received kudos from sindbad in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @sindbad Such functionality, for the "one click" update, is implemented in the upcoming version 7:
     


  23. Upvote
    MichalJ gave kudos to Marcos in Future changes to ESET Security Management Center / ESET Remote Administrator   
    That's how it works in ESMC (ERA v7) which is currently in the phase of beta testing and will be released soon.
  24. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG I do agree with the need for nested conditions. We have it tracked as a backlog request, but as it requires a bit bigger changes it was not put "high enough". But it was evaluated in the past, so I will link your request to that post, and increase the priority a bit. 
  25. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG Understood. You can currently use "is one of" instead of multiple "AND" conditions in the upcoming ESMC. We anticipate the release next month (although, it might be a subject of a change eventually). 
    @pps  I have understood your request in the way, that you want to be able to better see who paused which protection after authenticating using the username / password. Having multiple passwords is a workaround, proper solution would be to track the user, who paused / disables the protection. Is this assumption correct? 
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