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MichalJ

ESET Staff
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Kudos

  1. Upvote
    MichalJ received kudos from database in ESMC: show clients with pending policy application   
    Hello @database
    What I have in mind for the point 3 is to create a report, that will show you the policy application status for a specific computers.
    You can either filter it per specific policy, or sort the report by policy, so you see all of them.
     

  2. Upvote
    MichalJ received kudos from sindbad in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @sindbad We are already tracking improvements to be able to generate reports based on the license usage (used license). I will extend it with your request.
  3. Upvote
    MichalJ gave kudos to sindbad in Design change   
    I only need full disk. I dont need email and removable media. So I am looking forward for the future. 
  4. Upvote
    MichalJ received kudos from katycomputersystems in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @katycomputersystems Functionality to change the group in the computer details is coming back. It was accidentally removed during the redesign.
    @Zen11t We have a project/ feature tracked to globally control all of the interactive windows for the future. I will add your comment to there.
  5. Upvote
    MichalJ received kudos from pps in Missing Network attack protection from policy   
    We are in the process of releasing a newer version of a CE Module. You can try it by switching to prerelease updates in your ERA server settings. Once it gets updated, you can try to check the policy. If the behavior is not changed, please contact ESET Customer care with it. 
     
  6. Upvote
    MichalJ gave kudos to MartinK in All in one packages still show wrong errors   
    New version of bootstrapper (2.0.39.0) has been deployed to ESET repository -> newly created AIO installers should resolve issue with detection of x86/x64 OS platform.
  7. Upvote
    MichalJ received kudos from Peter Randziak in Security Management Serrver upgrade to 7.0.577 doesn't remove previous version   
    It’s an issue simillar to the one with agent in the previous release. You will have to remove specific registry entries to remove references to the old server. We will post guidance after we verify the procedure.  However, only the recent version is installed. 
  8. Upvote
    MichalJ received kudos from Peter Randziak in Email protection by client plugins is non-functional & Protocol filtering is disabled   
    Hello, we have released a new configuration engine module, that allows configuration of those errors on the client (locally in advanced settings). However a CE module for ESMC / ERA has not yet been released. I will check with devs, when this is scheduled. Afterwards, you will be able to disable those warnings. 
  9. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Thank you @Campbell IT Concerning the "logged users" - all is clear. We are already tracking an improvement for that, so I have added your feedback to it. With regards to the "Detection Engine", would the information about "last update attempt" (= when the application contacted ESET Servers, to check whether there is a newer version of any module) or "last successful update" (= when the application actually downloaded any of the newer modules from ESET Servers, which means it´s working with the latest modules), be sufficient to you?
    In the meantime, logic works, that machine changes its status from updated to non-updated after 7 days, and will report a protection status (red) with "modules out of date". If you are more strict with this, what you can do is to shorten the alert interval down to one day, by configuring a setting in a policy for security product as follows:
     

  10. Upvote
    MichalJ gave kudos to Bazze in "HTTPS certificate chain is incomplete. Enrollment is not allowed" after update to MDM 7.0.394   
    Update: Today the warnings and errors are gone and no longer showing up. So seems that my certificate generated according to my last post worked fine after all, just took some time for the warnings & errors to clear...
  11. Upvote
    MichalJ gave kudos to jonathan.deane_UK in after upgrade Agent to v7 old Agent is also visible   
    I created a dynamic group with, contains Agents v7 AND v6 are both installed, then run 2 x Run Commands (1 for each of the reg deletes) when clients joined the group.
    This resolved the issue for me 95% of the time, i did have to manually rerun the task a few times and had to manually remove one of the reg entries as it was being stubborn and not deleting on at least two machines.
  12. Upvote
    MichalJ gave kudos to MartinK in after upgrade Agent to v7 old Agent is also visible   
    Or maybe even better, could you verify this registry keys actually points to ERA Agent:
    "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\07F21F149AF55F34494F355BE44BEE4C" "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{41F12F70-5FA9-43F5-94F4-53B54EB4EEC4}" If so, running "Run command" ESMC task with command line:
    reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Installer\UserData\S-1-5-18\Products\07F21F149AF55F34494F355BE44BEE4C" /f & reg delete "HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{41F12F70-5FA9-43F5-94F4-53B54EB4EEC4}" /f directly from console on affected clients should clean old registries:
  13. Upvote
    MichalJ gave kudos to MartinK in after upgrade Agent to v7 old Agent is also visible   
    Could you please verify that executing following BAT script:
    reg query HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall /f "ESET Remote Administrator Agent" /s > temp.temp set "lineNr=1" set /a lineNr-=1 for /f %%G in (temp.temp) DO ( setlocal ENABLEDELAYEDEXPANSION set line=%%G echo "!line!" reg delete "!line!" /f del temp.temp goto :leave ) :leave will resolve issue on clients? It should remove registries of all ERA (not ESMC) agents found on client.
  14. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    We will take this into consideration, but still, due to the relatively low install base of Linux (outside of the VM appliance) it will still remain with a low priority, compared to other things we want to achieve.
  15. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @Rémi Primary reason was optimization of dev/QA costs, where MySQL is platform agnostic, so can run on both Windows & Linux systems. MariaDB is only for Linux. We have received few such questions, however it never went "too high" into the priorities list, in order to be done. We have however such item in the backlog for the future releases.
  16. Upvote
    MichalJ received kudos from sindbad in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @sindbad Such functionality, for the "one click" update, is implemented in the upcoming version 7:
     


  17. Upvote
    MichalJ gave kudos to Marcos in Future changes to ESET Security Management Center / ESET Remote Administrator   
    That's how it works in ESMC (ERA v7) which is currently in the phase of beta testing and will be released soon.
  18. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG I do agree with the need for nested conditions. We have it tracked as a backlog request, but as it requires a bit bigger changes it was not put "high enough". But it was evaluated in the past, so I will link your request to that post, and increase the priority a bit. 
  19. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG Understood. You can currently use "is one of" instead of multiple "AND" conditions in the upcoming ESMC. We anticipate the release next month (although, it might be a subject of a change eventually). 
    @pps  I have understood your request in the way, that you want to be able to better see who paused which protection after authenticating using the username / password. Having multiple passwords is a workaround, proper solution would be to track the user, who paused / disables the protection. Is this assumption correct? 
  20. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    @AStevens.SHG This functionality is implemented in the upcoming ESMC V7.

  21. Upvote
    MichalJ gave kudos to Marcos in Future changes to ESET Security Management Center / ESET Remote Administrator   
    This will change as of ESMC (ERA v7) in the way that handled threats will be resolved automatically.
  22. Upvote
    MichalJ received kudos from jimwillsher in Request for feedback on a plan to change handling of Potentially Unwanted & Unsafe Applications   
    Hello, we will be rolling out this change by the means of a module update in the upcoming weeks.
  23. Upvote
    MichalJ received kudos from Peter Randziak in Future changes to ESET Security Management Center / ESET Remote Administrator   
    Hello. The "user variables" are currently used in two areas (closest to your latest paragraph):
    - policies for webcontrol & device control, where you can basically sync users from the AD, and then use their SID for the user condition evaluation in the particular webcontol or device control rule.
    - iOS MDM policies, where you can configure user variables, like mail account details, into the device profile.
    In general, our policies are "device centric", however, some of the features do work with the "logged in user" context, so feature behaves differently when a specific user is logged in.
    Your first request - to include last logged in user is being tracked already. For some of the functionalities it should be available, for some it is not yet, as the user context is not always provided.
    User variables in for example application paths, in the way as you have requested are being considered, I will have to check with the Endpoint team about what is the status of those desired changes.
  24. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    I have checked this with the developers, and we are going to change the behavior in V7. If you select "only computers", all of the computers under "DN" will be synced, not only direct parent ones. So it should behave according to your expectations.
    With regards to the "users", what is the usecase for you? For what do you use the? Do you manually create linking between users & devices, or use the user variables in policies for Endpoint or MDM?
  25. Upvote
    MichalJ received kudos from AStevens.SHG in Future changes to ESET Security Management Center / ESET Remote Administrator   
    I have checked this with the developers, and we are going to change the behavior in V7. If you select "only computers", all of the computers under "DN" will be synced, not only direct parent ones. So it should behave according to your expectations.
    With regards to the "users", what is the usecase for you? For what do you use the? Do you manually create linking between users & devices, or use the user variables in policies for Endpoint or MDM?
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