Jump to content

Bulk Removal from MDM/ESET console

Go to solution Solved by Marcos,

Recommended Posts


Due to the recent changes in company policy, we are moving to a different Endpoint security solution. Now we are decommissioning ESET. We use ESET Endpoint Security and ESET Management Agent for our AV solutions. The programs are password-protected so we are unable to send out a bulk uninstall command from Airwatch.

Is there a way to get around the password protection so we can initiate a bulk uninstall command? Is it possible to do it in the ESET Management console? Thank you.

Link to comment
Share on other sites

  • Administrators
  • Solution

If you know the password, you can specify it in the software uninstall task:


Otherwise you can apply a policy that will remove password protection first.

Link to comment
Share on other sites

  • ESET Staff
Posted (edited)

You can also disable the password protection via policy. But the recommendation from Marcos should suffice as well. 

For uninstallation of "ESET Management Agent" you need to perform the "stop managing task". But my recommendation would be the following: 

  • uninstall ESET endpoint via the "software uninstall task" the way Marcos shown 
  • disable the "password protection" for ESET management agent 
  • uninstall ESET management agent using airwatch - agent itself does not interfere with anything, and once Endpoint is removed, could be easily uninstalled using 3rd party tool. 

Also, out of curiosity (you can also send me the response via private message) can you share the reasoning for the switch / company policy change and the vendor you are moving to? It´s always beneficial for us to understand our users / buyers behavior. Thank you.


Edited by MichalJ
Link to comment
Share on other sites

Hi guys,

Thanks for the advise, and I apologize for the late response. We'll get into it and let you know. Currently we need to check our servers if ESET is the AV installed on it so we might not push a full decommission for all devices.


Link to comment
Share on other sites

  • 2 weeks later...

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...