zeroexct 0 Posted March 23 Share Posted March 23 Hi, Due to the recent changes in company policy, we are moving to a different Endpoint security solution. Now we are decommissioning ESET. We use ESET Endpoint Security and ESET Management Agent for our AV solutions. The programs are password-protected so we are unable to send out a bulk uninstall command from Airwatch. Is there a way to get around the password protection so we can initiate a bulk uninstall command? Is it possible to do it in the ESET Management console? Thank you. Quote Link to comment Share on other sites More sharing options...
Administrators Solution Marcos 4,189 Posted March 23 Administrators Solution Share Posted March 23 If you know the password, you can specify it in the software uninstall task: Otherwise you can apply a policy that will remove password protection first. zeroexct 1 Quote Link to comment Share on other sites More sharing options...
ESET Staff MichalJ 423 Posted March 24 ESET Staff Share Posted March 24 (edited) You can also disable the password protection via policy. But the recommendation from Marcos should suffice as well. For uninstallation of "ESET Management Agent" you need to perform the "stop managing task". But my recommendation would be the following: uninstall ESET endpoint via the "software uninstall task" the way Marcos shown disable the "password protection" for ESET management agent uninstall ESET management agent using airwatch - agent itself does not interfere with anything, and once Endpoint is removed, could be easily uninstalled using 3rd party tool. Also, out of curiosity (you can also send me the response via private message) can you share the reasoning for the switch / company policy change and the vendor you are moving to? It´s always beneficial for us to understand our users / buyers behavior. Thank you. Michal Edited March 24 by MichalJ zeroexct 1 Quote Link to comment Share on other sites More sharing options...
zeroexct 0 Posted March 24 Author Share Posted March 24 Hi guys, Thanks for the advise, and I apologize for the late response. We'll get into it and let you know. Currently we need to check our servers if ESET is the AV installed on it so we might not push a full decommission for all devices. BR, Z Quote Link to comment Share on other sites More sharing options...
zeroexct 0 Posted April 6 Author Share Posted April 6 Worked. Thanks for the help. Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.