Mark Dagley

Thanks, the issue must have been the way I installed it, I had not noticed that you can change the product when cratering the live installer it seems to be working now. also the device was showing in the business account as unmanaged not protect I can see the agent is now installed

Hi I installed ESET on a windows server 2019 and the server is show in the portal as being unmanaged, I assume this is because the agent is not installed but I can't work out how to install the agent as the only link i found seems to install an onprem version of the agent.