Future changes to ESET NOD32 Antivirus, ESET Internet Security, ESET Smart Security Premium and ESET Ultimate Security

[jems 4]

Thanks Marcos

[peteyt 396]

When a full program update is installed you are given the option to restart eset to finish the update.

I would love it if there was also a shutdown option so the user could shutdown the computer when finished and when booting back up the update would be properly installed.

The problem is doing a standard windows shutdown doesn't work - so if for example a user doesn't have time to do a reboot and shuts the computer down via the standard windows way and then boots back up later they would then have to go to eset and click the restart option. Not sure if this method would be hard to implement and I know it's not really an important feature or priority but it could be handy

[Navara 2]

Description: Searchable list of recent changes
Detail: Provide us with list of all recent changes in rules / settings, so we can find what we broke and correct it. Selected item could open in it's real location (i.e. recently added firewall rule will open in firewall settings, selected).

Why: While installing new GeForce Experience I miss-clicked application change dialog, effectively blocking it. And I couldn't find, where the rule was. It wasn't on the firewall list, adding it there in learning mode didn't helped,... while disabling firewall made application working. Only through interactive mode I was able to resolve it. I would like way more control over the process by having all those changes in one place.

[peteyt 396]

On 3/12/2020 at 10:02 PM, Navara said:

Description: Searchable list of recent changes
Detail: Provide us with list of all recent changes in rules / settings, so we can find what we broke and correct it. Selected item could open in it's real location (i.e. recently added firewall rule will open in firewall settings, selected).

Why: While installing new GeForce Experience I miss-clicked application change dialog, effectively blocking it. And I couldn't find, where the rule was. It wasn't on the firewall list, adding it there in learning mode didn't helped,... while disabling firewall made application working. Only through interactive mode I was able to resolve it. I would like way more control over the process by having all those changes in one place.

Did you check the firewall troubleshooter wizard?

[Navara 2]

23 hours ago, peteyt said:

Did you check the firewall troubleshooter wizard?

Not at that moment (had no idea it's there and now it's empty) but it could be step in good direction (thanks for pointing me to it).

So I would change my FR to troubleshooter wizard to include all other rules and settings changes and allow longer time periods for filtering (at least up to a week - some changes might take time to be noticed).

Edited March 15, 2020 by Navara

[leowun 0]

In eset add vpn ever? Kaspersky has his own, although I don’t like Kaspersky

[Marcos 5,259]

1 hour ago, leowun said:

In eset add vpn ever? Kaspersky has his own, although I don’t like Kaspersky

There are currently no such plans.

[Nightowl 206]

2 hours ago, leowun said:

In eset add vpn ever? Kaspersky has his own, although I don’t like Kaspersky

Use ProtonVPN , it's good.

I prefer the AV not to throw me an VPN like Kaspersky does.

[leowun 0]

I use PureVPN, it's not free, but has good service. And doesn't have connect errors with eset

[SRT 1]

An IP country blocker. Like OA Armor, developed by Australian company (Tall Emu), until the program was sold to Emsi Software GmbH .

[SeriousHoax 87]

Description: Logging of dropped packets/blocked connections in Interactive Firewall mode

Detail: When I deny access to something in Interactive firewall mode there's no way to later check what site that particular app tried to connect. It would be very useful if all the dropped packets can be log so that one can later check everything and do the research if required. This logging shouldn't be enabled by default but there should be an option to enable that when the user activate Interactive mode from advanced settings.

Discussion moved to https://forum.eset.com/topic/23153-logging-of-dropped-packetsblocked-connections-in-interactive-firewall-mode/

Edited April 5, 2020 by Marcos
Discussion moved

[NewbyUser 74]

Forgive me if this has already been mentioned, I did not read through all 36 pages of this thread. The Tools tab could be better designed. The first page in EIS  shows only three Tools. Connected Home, Banking Protection and Anti-Theft. You must then click at the bottom to get to the second screen of more tools. Anti Theft is typically something that once it's set up, it's rarely accessed. Same with Banking, typically I click the shortcut on the desktop. So this entire first page is essentially useless, whereas Live Grid, Logs, System Inspector and Network Connections  are things I tend to check more frequently. Perhaps add more functions on the first page and/or move functions not frequently used to the second page.

[peteyt 396]

9 hours ago, NewbyUser said:

Forgive me if this has already been mentioned, I did not read through all 36 pages of this thread. The Tools tab could be better designed. The first page in EIS  shows only three Tools. Connected Home, Banking Protection and Anti-Theft. You must then click at the bottom to get to the second screen of more tools. Anti Theft is typically something that once it's set up, it's rarely accessed. Same with Banking, typically I click the shortcut on the desktop. So this entire first page is essentially useless, whereas Live Grid, Logs, System Inspector and Network Connections  are things I tend to check more frequently. Perhaps add more functions on the first page and/or move functions not frequently used to the second page.

I can't answer for eset but wonder if they have those stuff shown by default as they are less technical while as the ones hidden by default are for more advanced users e.g. system inspector.

I have mentioned it would be handy for more customisation. For example allowing you to choose what you see when you right click on the eset tray notification e.g. if your a gamer and use gamer mode a lot it would be handy. Same with the firewall troubleshooter which I find is quite hidden. I do know however customisation is not a priority which I do understand 

[NewbyUser 74]

1 minute ago, peteyt said:

I can't answer for eset but wonder if they have those stuff shown by default as they are less technical while as the ones hidden by default are for more advanced users e.g. system inspector.

I have mentioned it would be handy for more customisation. For example allowing you to choose what you see when you right click on the eset tray notification e.g. if your a gamer and use gamer mode a lot it would be handy. Same with the firewall troubleshooter which I find is quite hidden. I do know however customisation is not a priority which I do understand 

Thanks, I thought of suggesting customization lol. But it would be somewhat complicated and obviously not something worth the overall effort and not worth making it a priority. And yes, it probably is designed that way for ease of use. I've read a number of reviews complaining about the "myriad of settings" available. Seems most people just want a "protect me" button lol. 

[cowboy1986 0]

On 3/14/2019 at 9:35 PM, AGH1965 said:

It is very simple. Use SetThreadExecutionState. See: link to Microsoft Windows Dev Center.

I don't know about you, but I personally am already fed up with the ads that always appear on the internet. Because my service is related to computers and websites, I always have to endure these stupid ads. Good thing that 3 weeks ago a friend recommended some AdBlockers chrome and with their help I got rid of the annoying ads.
Before installing the programs I had a very hard time, full of nerves and because of this, I almost break up with my loved one. Look what nonsense can come out of simple ads on the internet.
I was tired of them.

Edited May 19, 2020 by cowboy1986

[taentheboss 1]

Description: Program/application auto update

Details: the option which allows ESET to update windows applications with one click saving time and effort from updating each application individually and help in securing these programmes with their regular updates

[peteyt 396]

11 hours ago, taentheboss said:

Description: Program/application auto update

Details: the option which allows ESET to update windows applications with one click saving time and effort from updating each application individually and help in securing these programmes with their regular updates

I can't see eset doing this myself  and i can see some users finding it an unwanted extra but I have wondered if this could be a good idea before.

Hackers will look for vulnerabilities to abuse to get access to a computer and one way would be out of date software so I do see some merit in this idea.

 

[Minimalist 16]

Description: Non-default browser for Banking and Payment protection
Detail: It would be nice if we could set non-default browser to be used for banking protection when secure browser is run from main screen or using desktop shortcut. I use Firefox for day-to-day browsing (it's set as default) and Internet explorer for online banking and similar.

I can launch protected IE if I navigate to banking website from within IE and then switch to secure browser when asked. If I launch secure browser from desktop it will always launch Firefox and as it seems that there is no option to set non-default browser to be used as secure browser.

[Minimalist 16]

Description: FW option evaluate rules from Windows Firewall
Detail: In Advanced setup of Firewall set to Automatic mode there is an option Also evaluate rules from Windows firewall. As described this option will allow inbound traffic allowed by Windows firewall.

For me it would be useful to have an option that will also evaluate blocked outbound rules in Windows firewall. This way those rules wouldn't have to be recreated when migrating from Windows native firewall to ESET's.

I apologize if any of both suggestions have already been posted.

[itman 1,746]

On 6/29/2020 at 11:22 AM, Minimalist said:

Description: Non-default browser for Banking and Payment protection
Detail: It would be nice if we could set non-default browser to be used for banking protection when secure browser is run from main screen or using desktop shortcut. I use Firefox for day-to-day browsing (it's set as default) and Internet explorer for online banking and similar.

I can launch protected IE if I navigate to banking website from within IE and then switch to secure browser when asked. If I launch secure browser from desktop it will always launch Firefox and as it seems that there is no option to set non-default browser to be used as secure browser.

This is usually accomplished the reverse of what you are doing.  In Win, the default browser would be set to IE11. The advantage of this is if your browsing in FF and then land on an Eset whitelisted banking site for example, Eset would auto open that site in IE11 using Banking and Payment Protection.

BTW - no one including Microsoft recommends using IE11 for anything anymore. Also as far as FireFox goes, Eset creates a separate profile used only for Banking and Payment Protection. The profile FireFox created for non-Banking and Payment Protection browsing activities is not used.

Edited October 10, 2020 by itman

[Minimalist 16]

7 hours ago, itman said:

This is usually accomplished the reverse of what you are doing.  In Win, the default browser would be set to IE11. The advantage of this is if your browsing in FF and then land on an Eset whitelisted banking site for example, Eset would auto open that site in IE11 using Banking and Payment Protection.

BTW - no one including Microsoft recommends using IE11 for anything anymore. Also as far as FireFox goes, Eset creates a separate profile used only for Banking and Payment Protection. The profile FireFox uses for non-Banking and Payment Protection browsing activities is not used.

Hm, I don't know how many people actually use IE as default browser. If so, they would also use it for browsing so there would be no separation of browsers.

Regarding IE - I just prefer to use it that way. Bank uses personal certificate for identification and I imported it to Windows certificate store and it's not accessible by Firefox. So using IE jthat way makes sense to me.

I've had option to select which browser will be protected in previous AV solution so I thought I'll give a suggestion here.

[itman 1,746]

8 hours ago, Minimalist said:

Hm, I don't know how many people actually use IE as default browser. If so, they would also use it for browsing so there would be no separation of browsers.

What I was referring to was issuing IE11 as default browser and manually opening up FireFox, etc., for normal browsing activities. I ran this way for sometime until totally ditching IE11 and switching my default browser to FireFox.

[Minimalist 16]

14 hours ago, itman said:

What I was referring to was issuing IE11 as default browser and manually opening up FireFox, etc., for normal browsing activities. I ran this way for sometime until totally ditching IE11 and switching my default browser to FireFox.

I understand. This wouldn't work for me as I couldn't use IE as default (I would have to copy paste all links from email client instead of just clicking on them and similar)...

[New_Style_xd 69]

Description: Dark Mode
Detail: I could put the antivirus in Dark mode as several antivirus are doing on their platforms, we need it urgently.

[FLeong 0]

Hi Aryer Goretsky, thanks for the initiative to find out from users the needs for the security program.

1a. If something can be done in ESET to "kick out" foreign devices in home network, that would be great!  That may be the function of the router. But if we can have something in ESET that can do this, that would be good, as I don't really trust the privacy of my router that much. Maybe this is a tall order.

1b. OR if there is any help to prevent the scenarios below from happening on the part of the security program. I understand some of these situations could be due to infected router or laptops that have given a foothold to foreign devices.

For a particular reason, my private network seems to be infiltrated by devices in the past and present (but now better managed with restrictions in router settings).

Since two years back, some infiltration stared appearing in "home" network setting.  I also started seeing  large cars of different models with skylight, always with man waiting inside parked close to where I stay.

Out of fear of foreign devices snooping around home devices, I set the network was set to "public". 

Suspicious scenarios happen as follows:

- Devices with foreign MAC addresses remaining active ("just now") in the network. The MAC address of these foreign devices kept changing when I tried to filter them out by the router using blacklist. Finally one intruder assumed the same MAC address as a home computer, and it couldn't be filtered out. Currently, I have managed to contain the problem.

- Some of these foreign devices assuming names or portions of names (sometimes confused) of devices at home, or acronyms of persons at home. It appears computer data has been leaked for them to know names, and even the names of users.  

-Foreign device remaining active in the network once they get a foothold, possibly through another home device. They normally appear in the other network  (such as 5G) when the home device logs into a network (such as 2G). The foreign device remains there even after that home device is removed from network, or taken away from home. These foreign devices somehow managed to enter the other home network without knowing the password

1c. If ESET can detect man in the middle attack or DDoS attack, that would be great. Not sure if cars with devices in proximity can enact such attacks on the network or induce the laptop to tap on some network.

- Computer keeps being kicked out of home network.

- It was observed that when using hidden network, networks called up by the home devices can be copies of the home network ABC, such as ABC1, ABC2, etc.

2. Have user friendly instructions to help tech novices like me to operate the settings in the ESET security. So that I can minimize network infiltration and attacks and keep each home device totally cut off from others. Better still, have in-built systems of settings that I can select from to achieve a certain security aims, having inputted  what I hope to do (or not to do) in the home network (whether there is file sharing or not). In this way, I won't have to need to understand the technical jargon to operate the current settings in ESET, which are difficult to grasp.

Thank you.