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jinlei801011 last won the day on November 18 2015

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  1. Hi Vadimir, Thanks. For SIEM, I mean can we integrate ESA in SIEM (Security Information & Event Management)? Regards,
  2. Dear ESET, My customer is interesting in ESA to protect their office 365 and fortigate VPN, I have few questions need your advise Office 365 1. Can OTP only required for external access (Out of office)? 2. Can we import user phone number into AD instead of enter manually? 3. Can ESA able to track log activities ( who, when) sign on portal? 4. Can we set policies to log out users after certain unsuccessful tries. 5. API to SIEM Thanks
  3. Thanks. Upgrade to Win2012R2 able to install ESA
  4. Dear ESET, AD FS has setup on Win2012 Standard. However, during ESA installation, got error at ”Check prerequisites“ AD FS Failure PowerShell does not support AD FS configuration commands. Verify that AD FS is present before re-running setup Please advise Thanks
  5. Hi ESET, One of my computer under few subnets, I have configured to show default IP. I have added this computer with default IP via ESET Rogue Detection, however, after install Agent, one subnet IP is displayed in ERA instead of default IP. How to slove this issue Thanks
  6. Dear ESET, I have a customer enquiring us on IOC (Indicator of Compromise) test in their servers. I was reading about IOC I think ESET can address IOC in certain manners. Could you elaborate more on how ESET can do IOC? Is there any tools that we need to get or ESET has already it own IOC tool? Thanks
  7. Can ESET Endpoint do application control using HIPS? My customer want to block installed applicaton from running, or ESET will add it in furture?
  8. Hi ESET, My customer cannot access VPN with ESS or EIS installed, but it works on ESSP, the error is: Your computer's security is unsatisfactory Your computer does not meet the following security requirements. Please follow the instructions below to fix these problems. When you are done click Try again. 1. Antivirus software Instructions: Purchase and install a licensed Antivirus software from any retail distributor and update the virus definitions to the latest from the internet. Reason: Windows Defender 4.10.14393.187 does not comply with policy. Compliance requires real time protection enabled. Windows Defender real time protection was replaced by ESET. It works when ESSP was installed, but ESS and EIS always saw this error Thanks
  9. One of my customer using AVG and infected Ransomware, I want to propose ESET Endpoint to them, but their IT prefer Sophos with Intercept X, because Intercept X has Ransomware protection. May I know who used it before? I am still want to push ESET Endpoint to them https://www.sophos.com/en-us/products/intercept-x.aspx?cmp=701j0000001nogUAAQ&gclid=CKXg_euA59ICFdgnvQodCu0Dqg Thanks
  10. Hi Marcos, In the host field of server certificate, it is"*". status.html no error display. I have found this hxxp://help.eset.com/era_install/65/en-US/index.html?change_era_server_ip_hostname.htm, my host field is *, not server IP or hostname
  11. Hi Marcos, I have edited the agent policy and added the new ip before moving office, so clients able to connect to era with new ip now. So still need to generate agent live installer and re-deploy it? thanks
  12. My customer moved office, ERA server IP address was changed, I can login in webconsole on local server ( https://localhost/era/ ), but failed to login web console using other computer , the address is https://server ip/era/webconsole/, error is: This site can't be reached. took too long to respond Is it because of the port? Thanks
  13. Hi All, Before install it I want to check does ESET ERA in Azure can integrate with Azure Active Directory? Thanks
  14. Hi Marcos, Any updates? Thanks
  15. Hi Marcos, ELC log sent to you. Thank you