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jinlei801011 last won the day on November 18 2015

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  1. Hi Marcos, Any updates? Thanks
  2. Hi Marcos, ELC log sent to you. Thank you
  3. Hi Michal, Tried deleting mirror files and clear update cache on clients, but doesn't help. I think the mirror is working file, because some computers able to update. Thank you
  4. Hi Michal, The local mirror no authentication required, another 20 computers still working fine, able to download updates from this mirror, they all same settings, only these 30 computers which goes to online suddendly cannot get udpates from local mirror.
  5. My customer has 50 users endpoint security, all offline computers, last time activated by offline license file, and DB updating via local mirror server (Mirror created in ESET File Security). Few days ago, about 30 endpoint security cannot get updates, the error is "Unauthorized access", and I found this 30 computers in ELA is red color and error is "offline units are connected to internet". My question is does offline computer go online will affect the updating? Customer using proxy server, setting never change, another 20 endpoint security still working fine. Thanks
  6. Hi Marcos, Any updates? Thanks
  7. Hi Marcos, Tried above solution but still cannot. I just Uninstalled ess9 and install ess10, issue was solved..but i have another 50 pcs installed with v9 with same issue. Virus signature database: 14614 (20161216) Rapid Response module: 9188 (20161216) Update module: 1069 (20161122) Antivirus and antispyware scanner module: 1507 (20161209) Advanced heuristics module: 1175 (20161110) Archive support module: 1258 (20161117) Cleaner module: 1128 (20161025) Anti-Stealth support module: 1105 (20161007) Personal firewall module: 1328 (20160715) ESET SysInspector module: 1264 (20161108) Real-time file system protection module: 1010 (20150806) Translation support module: 1558 (20161202) HIPS support module: 1259 (20161213) Internet protection module: 1285B (20161020) Web content filter module: 1051 (20160412) Advanced antispam module: 4786 (20161215) Database module: 1087 (20161107) Configuration module (33): 1308.9 (20161014) LiveGrid communication module: 1022 (20160401) Specialized cleaner module: 1012 (20160405) Banking & payment protection module: 1092 (20161130) Rootkit detection and cleaning module: 1006 (20160715) Network protection module: 1327 (20161215)
  8. Hi Marcos, tried pre-relase updates and run manual update but still the same, cannot receive email if attachment more than 2MB Thanks
  9. My customer using ESET Smart Security 9. few weeks ago, they cannot send out email from outlook if the attachment more than 2MB, checked mail server and no issue. After unisntall ESET then can send, what shoud I confirgure? Thanks
  10. Hi ESET, After install Cyber Security 6 some website cannot be displayed properly in Chrome, but Safari is working fine. Javascript seemed to have loading issues but only happens with Chrome. When I uninstalled Cyber Security, Chrome was able to display everything same as Safari. So what settings should I set so that Chrome will load the scripts?
  11. Hi ESET, As VMware will end support for vCloud Networking and Securit, so will affect the ESET Virutalization secruity for vmware vshield? or ESET will release NSX version? Thanks
  12. Hi All, Does eset mail security support mail server running on CentOS ver 5.11? Thanks
  13. Hi All, Installed cybersecurity pro to my customer's Mac, the activation stuck at communicaton with server for 30mins, reinstalled but still the same. Please help Thanks
  14. Hi Peter, Which means new version released after the period will not support XP? My customer must stay on the current version? Regards,
  15. Hi ESET, I am a reseller and push ESET Endpoint to one of my customer, the only issue is currently most of their operating system is on XP, ESET support XP only till 2017? hxxp://support.eset.com/kb3507/ Thanks