kingoftheworld

Any ETA on the new mirror tool and ERA server to manage the new endpoint?

I am running 6.5 agent and endpoint

I see that on roughly 200 of my 5000 clients. On the endpoints, all appear fine. All are on a standard image and generally configured the same. Sometimes a restart of the machine makes it go away.

I would recommend reading the release notes for each version. Each version, can include security fixes, bug fixes, or just general stability fixes. I think it would be best to check out the notes on the Downloads page to see if any of the fixes warrant you upgrading your clients.

I would like to confirm this as well. Except, I have about 6,000 endpoints and it is not with all of them, but enough to be noticeable. Out of curiosity, what is the status that is being reported to ERA? In my specific case, I see that the machine in ERA is reporting the status that the definitions are out of date. While this is true, the underlying status of the product not being activated in not being reported. On the client, it clearly states that the product is not activated. I opened a ticket this morning with support, but I would like to know if others are having similar issues as well.

Understood and heard. However, it is easier said than done in 7,500 client environment having to go through our Engineering teams and Change Management. That part is in progress. The clients are in fact no longer activated. It is possible they were left offline for an extended period of time and ELA deactivated them after 180 days, which is what I have it set to. However, the status showing in ERA is that the definitions are out of date, which is true because the clients are not activated. However, the status of the machine not being activated is not being reported, but is apparent when directly accessing the machine.

I am seeing an issue on a bunch of my clients where the status "Product Not activated" is not being reported back to ESET Remote Admin. However, I do see the status that the definitions are out of date. However, once I physically or remotely connect to one of the clients, it is displayed there. Has anyone else seen this? I am running ERA 6.5 server. Clients are running ERA 6.3.* to 6.5.* agent. and mostly 6.3 A/V

Should be no problem for 1000 endpoints. Check out their Infrastructure Sizing guide, hxxp://help.eset.com/era_install/65/en-US/index.html?infrastructure_sizing.htm I currently have around 5,000 clients on one server in our datacenter, and I will probably add another 3,000 or so. A lot will depend on how often you set your clients to check-in. I have mine running at 10 minutes, and I would say the traffic is fairly minimal.

+1 for HTTP server. Too many issues using a SMB share. I am using IIS to distribute the updates and have a second folder where I store the A/V packages for easy distribution within my network. Any will work though, Apache, Nginix, etc.

Can I get a beta license for this?

The better question is why are you using Server 2003 to run a security application?

Thanks! Is there any timeframe for the big 7 release? From what I can gather, 6.5 may be the end of the 6 series?

We are still working on testing to see if this correct the issue we are experiencing. However, when you mention the next released version, will this be soon or will it have to wait until the next major release?

Thanks for the quick reply. I think what you mentioned may already in the works. We had your VP for Sales visit our site last year, and our sales rep mentioned that someone from ESET was planning another visit this year. I am not sure if it is more geared towards sales or product improvement. I will reach back out once I get some more details of the already planned visit.

If it is for ERA 6.*, you can generate a shell script from your ERA console. Much like you likely did for Windows. Then you can either log into the desktop or via SSH and execute the script. You may have to modify permissions on the script to allow for execution.