We just received an email yesterday (30/10/2023) from au.marketing[at]security.eset.com that gave us 2 WEEKS NOTICE that on-prem Protect products are discontinued on November 13, 2023.
What's going on? There is no news of this that I could find on the support forums or ESET tech support.
Has there been a security scare with on-prem products? Does the EOL of Centos and lack of migration path to Rocky Linux for the Protect appliance have anything to do with this announcement?
We're in the dark on this sudden direction change for ESET Protect.
Here's the first section of the email:
Subject: ESET l Major Announcement l Discontinuation of ESET PROTECT On-Premises Products
Dear Valued Partner,
Amidst our ongoing communication and dedicated efforts concerning On-Prem to Cloud Upgrades and Cloud Migration campaigns in 2023, we wish to update you on a crucial development related to our On-Premises product offerings.
As of November 13, 2023, all ESET PROTECT On-Premises products will no longer be available for new purchases in the ESET Partner Portal.
In addition to this, we regret to inform you that ESET PROTECT Essential On-Prem and Essential Plus On-Prem Products will no longer be accessible for renewal, enlargement, upgrades, or downgrades in the ESET Partner Portal.