Grzegorz Jaksik 0 Posted September 19 Share Posted September 19 (edited) Hi, In My company we encrypt notebooks using Eset Encruption Server. Software is instaled on VM with Windows 2012 R2, server has more roles, Due to old system we use 3.2 version Now we have to migrate EEES to dedicated VM with Windows 2022. I try to do migration on Test Enviroment. Fist step i did is WIndows in-place upgrade (2012r2 to 2022)-succes. Next i sucessfully updated EEES to 3.8 version using all in one install pack. Next step was to create new server, Clean VM with Windows 2022. Currently I'm trying to migrate EEES to new clean server, so i did clean install EEES 3.8, copy backup_server zip from de old one to C:\Program Files (x86)\ESET Endpoint Encryption Server, and open hxxp://locallhost/server but no backup mode launched, just normal config mode. Like setup not recognizes backup_file.zip. Please help! Thank you Edited September 19 by Grzegorz Jaksik Quote Link to comment Share on other sites More sharing options...
ESET Staff Kstainton 37 Posted September 19 ESET Staff Share Posted September 19 Hi @Grzegorz Jaksik, Can you restart the EEE Server services, then refresh the browser, does it then provide the restore backup option? Failing that, can you submit a support ticket so we can take a look into this via https://www.eset.com/int/support/contact/ Thank you, Kieran Quote Link to comment Share on other sites More sharing options...
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