Jump to content

peteyt

Most Valued Members
  • Posts

    2,144
  • Joined

  • Last visited

  • Days Won

    41

Kudos

  1. Upvote
    peteyt gave kudos to Aryeh Goretsky in Best wishes for the holidays and forthcoming New Year from ESET!   
    Hello,

    The holiday season is upon us, and 2024 is almost here.  Before we step away from our desks to spend time with our friends and families, I wanted to wish every one of you a joyous holiday season and forthcoming new year.

    I think it is fair to say that in 2023, the world has faced some unparalleled computer security threats, and ESET has worked diligently to protect you from them.  Whether you have used our software for decades, or are new to ESET, thank you for trusting us to protect you throughout 2023 and we look forward to providing you with the very best security into 2024 and beyond.

    Best wishes for the season,

    Aryeh Goretsky
  2. Upvote
    peteyt received kudos from Daamu32 in ESET Security Ultimate   
    I would argue that most people only have one computer. They maybe have a few phones etc. but many people would only want one license.
    It makes sense to offer bulk license purchase but it makes no sense to finally introduce a product many users have requested and then put a minimum license requirement on it.
    As many people have questioned this, aren't Eset technically loosing money by unable to provide this product to single license users.
    As a beta tester for Eset I don't plan to leave but I worry some other users might move to completion that can offer what they want. The funny thing is you have what they want but you've just not made it viable for them
  3. Upvote
    peteyt gave kudos to Damjan in ESET Security Ultimate   
    Hello.
    I would like to ask you why ESET does not allow the purchase of ESET Security Ultimate license for one device? I myself believe that many home users would upgrade their subscription to ESET Security Ultimate if it was only enabled for one device. I believe that ESET would also gain from this because more subscribers would choose ESET Security Ultimate. I was very happy when you announced VPN in future products, but you forced your subscribers to buy a license for 5 devices (even though we don't need it). I know that you have already explained that the VPN provider is an external partner (and now I don't know if the external partner requires a minimum license for 5 devices) or is such a license policy from ESET.
    I hope you will give some thought to the possibility of purchasing a license of ESET Security Ultimate for 1 device. Otherwise, I'm very happy with ESET, but I think they should also enable it for only one device (it's like going to buy a new computer and asking for example Intel, but you have to buy the mandatory 5 CPUs, even though you only need one CPU).
    Have a nice day.
  4. Upvote
    peteyt gave kudos to simplicissimus in Problem with depth-scan on-demand   
    However, you should keep in mind that there are good reasons why you should not use pre-release updates in a productive working environment.
  5. Upvote
    peteyt gave kudos to Marcos in Activation error code Act.33   
    Honestly it is not fair to blame ESET if you purchase a license from an unauthorized seller who sells licenses to several users for instance and the licenses are then canceled. The solution is to ask for a refund and purchase one from an authorized distributor or reseller.
  6. Upvote
    peteyt gave kudos to blitzarokra in Tested many Internet Security solutions but always get back to Eset   
    I just need to update. I bought Eset Home Security Premium. And I'm now a customer.
  7. Upvote
    peteyt gave kudos to Miyagi in Customer satisfaction survey 2023   
    Wish your internet security version could have included LiveGuard for v17 which is only included in the premium version. 
  8. Upvote
    peteyt received kudos from micasayyo in Keyboard uses different commands.   
    Pre release often contains fixes to issues that they put on the pre release server first to confirm it works before going final.
    Eset recommends using this unless on a work machine. A fix for what sounds like your issue has been put on the pre release server and will eventually go onto the main public one 
  9. Upvote
    peteyt gave kudos to Marcos in ESET Changelog. gone from the website.   
    Anyways, we will internally discuss a better and more prominent placement for changelogs as they are now quite buried on the website.
  10. Upvote
    peteyt gave kudos to Damjan in Customer satisfaction survey 2023   
    Hello.
    I myself have been a very long-term user of ESET (since version 2.7 from 2005). I was really looking forward to the VPN feature (for which I also added a suggestion for the next versions of ESET on your forum.
    We now have a VPN in ESET SECURITY ULTIMATE. It is a pity that you did not include the mentioned version in ESET SMART SECURITY PREMIUM. What makes me the most angry or sad is that if you want to have a VPN, you have to pay for ESET SECURITY ULTIMATE, which costs €120 in Slovenia, and you must buy a license for 5 devices. I am very disappointed that you have to buy a license for 5 devices, even though I only use one device at home and therefore have a single device license for ESET SMART SECURITY PREMIUM. When the license expires, I will seriously consider whether I will still be your user or I will switch to another provider, e.g. Avast ultimate, which costs only €70 and also allows a file shredder in addition to VPN (which I really wanted) and a license for 1 device.
    Now with the new ESET SECURITY ULTIMATE, you are similar to the way the music industry used to work, forcing you to buy a whole CD even though you only liked one track on the CD. I don't understand why you don't allow us long-time ESET subscribers to be able to buy ESET SECURITY ULTIMATE for just one device and of course at a much lower price than it is now (Avast for sub-level functionality than ESET SECURITY ULTIMATE is €50 cheaper).
    I am very disappointed, because I was really looking forward to the VPN function and expected that we could also get it for ESET SMART SECURITY PREMIUM subscribers. What is also strange to me is that it is for home users (and not for companies) and you must buy a license for 5 devices. You could also take a look at your loyal subscribers and offer them some promotion for a cheaper upgrade.
    I hope you will understand my criticism, because I believe that the feedback message from your subscribers is the best indicator of user satisfaction.
    Greetings.
  11. Upvote
    peteyt received kudos from Chas4 in Customer satisfaction survey 2023   
    Yeah I do think having 4 home windows versions may confuse some users. 
    I always felt the premium version could have done with more stuff to persuade people and a VPN may have helped with this. You may have people who want the VPN but don't need a password manager, encryption etc.
  12. Upvote
    peteyt gave kudos to itman in Ver. 17.0.3 Secure Search Issue   
    Or, they will just start posting why Safe search flagged the web site. 🙄
  13. Upvote
    peteyt received kudos from constexpr in Ver. 17.0.3 Secure Search Issue   
    I suppose people may want to avoid clicking on the link in the first place.
    People often post about blocks worrying they have been infected so this will stop some users visiting in the first place, avoiding these posts 
  14. Upvote
    peteyt received kudos from yeoldfart in Customer satisfaction survey 2023   
    Yeah I do think having 4 home windows versions may confuse some users. 
    I always felt the premium version could have done with more stuff to persuade people and a VPN may have helped with this. You may have people who want the VPN but don't need a password manager, encryption etc.
  15. Upvote
    peteyt gave kudos to Marcos in Customer satisfaction survey 2023   
    Dear users,
    Another year has passed and we would like to thank you all for being our users and fans, especially to those who have been active and helpful in our forum and contributed to our mutual endeavor to defend our digital worlds. My special thanks to Itman for his tireless presence here and willingness to help the others
    We would like to ask you to spend a few minutes and give us feedback on how we were doing, what you like about ESET and what is not that good and where we could improve. We endeavor to listen to your feedback, tailor the products to your needs and liking while maintaining the products effective, easy to control with small footprint on your systems. If you were not content with how your support tickets, queries or issue reports were handled, we would appreciate if you could provide a ticket number, links to this forum, etc. in a comment so that we could review them and try to improve things in the future.
    With ESET home products v17 and Endpoint v11 just around the corner (program update to v17 is already available on the pre-release update channel), you can look forward to features like Browser Privacy & Security with Secure Search or Browser Cleanup as well as a new tier product ESET Security Ultimate which will bring VPN as an addition to existing features for a start. Last but not least, we are excited to tell you that next year we're going to substantially improve the HIPS-based Deep Behavior Inspection, Ransomware shield, scanning on multicore processsor systems, etc.

    Regards,
    Marcos
  16. Upvote
    peteyt gave kudos to SeriousHoax in JS/Spy.Banker.LP trojan   
    FYI, I have tested some other top products on the site and none of them detected anything. ESET's detection is correct for sure as confirmed by Marcos. This once again proves (to me at least) that ESET is the best at detecting malicious scripts on websites. Many times, ESET is the only one/the first one to detect such things. 
  17. Upvote
    peteyt gave kudos to Aryeh Goretsky in what is the eset EOL for Windows 7   
    Hello,

    I do not have any information about EOL dates to share (that sort of information can be found on the https://support-eol.eset.com/ web site), but I did want to share a resource with you.  About five years ago I wrote a paper on how to securely maintain computers running Microsoft Windows XP after Microsoft had ended support for it.  You can find the blog post about it here (the paper itself is linked to at the end of second paragraph). 

    While the paper itself focuses on securing Windows XP, a lot of the advice, concepts, suggestions, and recommendations are applicable to other obsolete operating systems like Windows Vista, Windows 7, and so forth.  It has been five years since Microsoft ended support for the latter, and hardware manufacturers have not been making compatible devices for a while, etc.  I would presume at some point Microsoft's activation servers will go offline as well.  The paper outlines some strategies about maintaining parts surpluses, rotating working hardware, maintaining proper network segmentation, all of which can help ensure that old computers remain running until they can be replaced by modern hardware and operating systems. 

    As someone who personally loves playing with all sorts of vintage and retro computers and archaic operating systems, writing it was a way for me to help out other hobbyists with similar interests.

    Regards,

    Aryeh Goretsky
     
  18. Upvote
    peteyt gave kudos to Marcos in When or it will be there an addon for Thunderbird email scanning?   
    Support for Thunderbird was discontinued years ago. However, email received via IMAP(S) or POP3(S) in Thunderbird is scanned by ESET. It's just that you can't scan already received messsages on demand or that received messages are not scanned by ESET antispam. Otherwise malware should be normally detected in received email.
  19. Upvote
    peteyt gave kudos to itman in Can I disable the admin password for firewall alerts?   
    Using a password to access Eset GUI settings is an optional setting and is not enabled by default. Therefore it is assumed you manually set password use.
    Using a password to access Eset GUI settings makes the product cumbersome to use where a feature such as Interactive firewall requires frequent access to the GUI. It is your choice here as to whether password use should be disabled or not.
  20. Upvote
    peteyt gave kudos to TomasP in Forum Feedback   
    I was informed that the issue lies within a third party text editor that is used on the forum.
    The forum development team reported the issue to the editor developers, but don't have the info on when it should be fixed.
  21. Upvote
    peteyt gave kudos to TomasP in Forum Feedback   
    I am checking with the forum developers whether there is any progress on this.
  22. Upvote
    peteyt gave kudos to Peter Randziak in Scheduled Scans   
    Hello @Damjan,
    I recommend to watch closely the future product release announcements, one of the feature might appear there ;-) 
    Which one? Well that is classified 🙂
    Peter
  23. Upvote
    peteyt gave kudos to IATV in Scheduled Scans   
    Can we have a paths column similar to the application one in pre 16.2
    Can we have a button on the Tools page for the Rules page
     
    With the new rules of 16.2.11 its now very time consuming looking through every entry for it location, for me I want to remove entries in many of the windows TEMP locations.
     

  24. Upvote
    peteyt gave kudos to Marcos in Scheduled Scans   
    1, Rules can be renamed. Sorting will be added in one of the next versions.
    2, With sorting added, you will be able to sort rules by the usage counter, select those that have been never or seldom used and delete them at once.
  25. Upvote
    peteyt gave kudos to itman in Patch Now: Up to 900K MikroTik Routers Vulnerable to Total Takeover   
    https://www.darkreading.com/vulnerabilities-threats/up-to-900k-mikrotik-routers-vulnerable-total-takeover
×
×
  • Create New...