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Posted

Hi

One of our customer has got this threat notification via ESET while he is trying purchase a product in e-commerce platform https://screwman.co.za/

But the same customer is able to purchase an item from the same e-commerce platform in another machine which does not have ESET protection.

Please help us to resolve this issue and guide us how to remove this malware from our e-commerce platform

Regards

Jey

 

 

 

ESET_Threat Alert.png

Posted

Hi Marcos

Thanks for your reply. Can you please specify the JS file name, which may help us to solve the issue.

Regards

Jey

 

 

  • Administrators
Posted

We don't know where the malware is stored. Did you check the db as advised in the above article, section "To manually remove a malware infection from Magento database tables"?

If you are unable to locate the malware, please contact a company that provides website cleaning and monitoring services, such as Sucuri.net.

Posted

We checked in db and do not find anything related to this threat. Please find screenshot below for your reference

 

image.png.b0684262b42708d148f437f1c08b6dc7.png

  • Administrators
Posted

Since you didn't find the malicious code, please contact Sucuri.net or another company that provides website cleaning and monitoring services.

Posted

Hi

Thanks for sharing the additional the inputs and let us go thru the same.

Regards

Jey

Posted

FYI, I have tested some other top products on the site and none of them detected anything. ESET's detection is correct for sure as confirmed by Marcos. This once again proves (to me at least) that ESET is the best at detecting malicious scripts on websites. Many times, ESET is the only one/the first one to detect such things. 

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