Marcos

The latest version 7.0.317 has a slightly different splash screen although I'm not sure if it's really same as it was in v3. As for the lightness, v2 had many limitations while scanning files and didn't take advantage of new techniques needed to protect against the huge volume of malware nowadays. V7 is very light thanks to Smart optimization and LiveGrid. If you're experiencing a performance issue, we'd be happy to assist you with troubleshooting it.

The best would be to contact ESET, LLC to find out why the license doesn't work. You can also pm me your username so that I can check if the license has actually expired.

The quarantine folders are not protected by self-defense so there's no problem deleting the content manually.

Submissions are processed on an individual approach basis; ie. samples that seem to be greyware, adware, PUA, etc. receive much lower priority than actual malware from infected computers. There's no need to make a post here whenever you don't receive a response in a timely manner. Even when submitting files via the internal form, the user is informed that no response may be provided unless more information is required for analysis.

HIPS module will update to 1133 soon when this version becomes available permanently for all users.

ESET Mail Security provides real-time time protection of server as well. It's basically ESET File Security coupled with an Exchange scanner.

I'd suggest contacting Customer care as further logs will be needed to troubleshoot the issue.

Oh now that's a huge question mark right there. As usual I think you know something that we don't, well it would be weird if you didn't of course I was theoretically thinking about version XX that will be released one day in a couple of years that might require a functionality not supported in Windows XP. In such case, one will still be able to use an older version of the product that fully supports it. On the other hand, ESET now supports even archaic systems starting with Windows NT and Windows 2000, although with limited functionalities and also all product versions, starting with v3 even if v7 is available now.

If you go to the Home screen, you'll probably see the message that your operating system is not up to date which is what usually causes the icon to change to "i".

Even if newer versions didn't support Windows XP, you could stick with v7 or whatever that supports it. Even the old v3 is still supported in terms of updates.

The way program component updates (PCUs) are performed can be set in the advanced update setup. However, we rarely release a new PCU and usually the user has to check for a newer version by clicking the appropriate link in gui.

The file has been analysed and turned out to be corrupted and non-functional. It has a bad EP, no imports, etc. What makes you think that the computers are infected? This file (dcim.exe) shouldn't be running at all. If you think that the computers are infected, please submit the output of running ESET Log Collector to samples[at]eset.com along with a description of the issue as well as reasons that make you believe the computer is infected.

The Training section is available only for US-based users as the training is handled by ESET, LLC.

Moving the topic to the General forum as this product has nothing to do with ESET NOD32 Antivirus and is being developed by ClevX and ESET works just as a sort of an add-on.

No program component update has been released for a long time. Probably only one of the modules was updated.

I'd suggest to continue as follows: - uninstall EAV in safe mode as per the instructions at hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2289 - download and install the latest version 7.0.317 available on ESET's website Let us know if it solves the problem.

It's possible to exclude particular urls under Web protection -> URL address management.

We've found out that there was a large Translation module update released earlier today. Will take measures to keep it as small as possible to prevent this from happening again. You can either try updating manually several times or simply wait a bit until the program updates automatically.

Do you update from standard update servers or from pre-release servers? Do you have ESET Smart Security v7 installed?

Do you mean that the update was always about 7 MB in size, even when updating from v9915 / 9916 to 9917? According to update.ver, you should have downloaded only about 20-30 kB.

There have been no problems with update servers at all. ESET's servers don't get overloaded.

The installer in question is correctly classified as a potentially unwanted application (PUA) as it doesn't adhere to best practices agreed on by the Antispyware coalition. PUA is an optional detection and a user must explicitly select whether he or she wants to enable it or not. Even with PUA detection enabled, it's possible to exclude particular PUA files from detection. Since the only channel for disputing PUA detections is samples[at]eset.com, we'll draw this topic to a close.

Are you using the most current version of EAV 7.0.317 ?

I've searched emails sent to samples[at]eset.com but couldn't find any unresponded one. I rather assume it was a PUA detection or url block that you encountered. Feel free to pm me the url that is blocked by ESET. Also please create a dedicated topic for a complaint like this as it has nothing to do with "Future changes to ESET NOD32 Antivirus" that this topic is used for.

Hello, on one hand, you have posted to the NOD32 Antivirus forum for home users but on the other hand you mentioned a policy which is applied to Endpoint / Business products. Please clarify what product you're referring to. If you want to block a thumb drive, you can connect the drive to a computer running ESET Configuration Editor and populate the settings with parameters of the connected thumb drive. Alternatively you can create an allowing or blocking rule, enable logging for the rule and connect the drive. In the Device control log, you will see parameters of the drive that you can use for creating a Device control rule.