Jump to content

Search the Community

Showing results for tags 'freeze'.

  • Search By Tags

    Type tags separated by commas.
  • Search By Author

Content Type


Forums

  • ESET General Forums
    • ESET Announcements
    • General Discussion
    • Forum FAQ's and Rules
    • Submit a virus, website or potential false positive sample to the ESET lab
    • Quick questions by guests (registration not required)
    • WeLiveSecurity.com
  • ESET Home User Products
    • ESET Internet Security & ESET Smart Security Premium
    • ESET NOD32 Antivirus
    • ESET Cyber Security (for Mac)
    • ESET Cyber Security Pro (for Mac)
    • ESET NOD32 Antivirus for Linux Desktop
    • ESET Products for Mobile Devices
    • Web portals
  • Malware Detection and Cleaning
    • Malware Finding and Cleaning
    • ESET Standalone Malware Removal Tools
  • ESET Business User Products
    • ESET Cloud solutions
    • ESET Endpoint Products
    • ESET Products for Windows Servers
    • ESET Products for Linux Servers
    • ESET Products for Mobile Devices
    • Remote Management
    • ESET Enterprise Inspector (EDR)
    • ESET Products for Virtualized Environments
    • Encryption
    • ESET Licensing for Business
    • Other ESET business products
  • ESET Beta Products
    • ESET Beta Products for Home Users
    • ESET Beta Products for Business Users
  • Slovak and Czech forums
    • ESET NOD32 Antivirus, ESET Internet Security a ESET Smart Security Premium
    • Produkty pre mobilné zariadenia
    • Vírusy a iné hrozby
    • Ostatné

Categories

  • Files
    • Early Access
    • EES / EEA 9 BETA
    • Miscellaneous

Find results in...

Find results that contain...


Date Created

  • Start

    End


Last Updated

  • Start

    End


Filter by number of...

Joined

  • Start

    End


Group


AIM


MSN


Website URL


ICQ


Yahoo


Jabber


Skype


Interests

  1. I've been running "Eset 32 4 Linux" happily for the past few months with no issues. Suddenly today I started having problems with the daemon. On boot up my computer started running extremely slow and froze for about five minutes. Looking at the logs I noticed there were a long stream of problems related to the ESET demon. The logs are attached below in full but what was basically repeated was: Cannot send message "Cannot scan: Daemon closed connection": Resource temporarily unavailable Cannot read from socket: Resource temporarily unavailable Cannot send message "Cannot read from socket: Resource temporarily unavailable": Resource temporarily unavailable Cannot scan: Daemon closed connection Cannot connect to /tmp/esets.sock: Resource temporarily unavailable Cannot send message "Cannot connect to /tmp/esets.sock: Resource temporarily unavailable": Resource temporarily unavailable and a core dump: Process 657 (esets_daemon) of user 0 dumped core. Stack trace of thread 660: #0 0x00000000f7580069 inet_pton (libc.so.6) #1 0x00000000f0b02f0b n/a (libnss_files.so.2) #2 0x00000000f0b03360 _nss_files_gethostbyname3_r (libnss_files.so.2) #3 0x00000000f0b03944 _nss_files_gethostbyname2_r (libnss_files.so.2) #4 0x00000000f75751ce gethostbyname2_r@@GLIBC_2.1.2 (libc.so.6) #5 0x00000000f754ac4a gaih_inet (libc.so.6) #6 0x00000000f754c19f getaddrinfo (libc.so.6) #7 0x00000000f769fe21 n/a (libesets.so.4) #8 0x00000000f769ff27 _Z24nod_sockaddr_create_inetPKci (libesets.so.4) #9 0x00000000f76cb5f2 n/a (libesets.so.4) #10 0x00000000f76cc2e0 n/a (libesets.so.4) #11 0x00000000f768673f n/a (libesets.so.4) #12 0x00000000f768f3d9 n/a (libesets.so.4) #13 0x00000000f775335a n/a (n/a) I attempted to uninstall and reinstall with a fresh up-to-date install; however, the new fresh install won't even run. Here are the resulting logs after attempting to run on a fresh install.: Starting ESET Scanner Daemon... Cannot initialize scanner: Module init Control process exited, code=exited status=69 Failed to start ESET Scanner Daemon. Unit entered failed state. Failed with result 'exit-code'. Service hold-off time over, scheduling restart. Stopped ESET Scanner Daemon. Start request repeated too quickly. Failed to start ESET Scanner Daemon. Has something recently been changed and can anything be made of these logs? I attached the logs I found relevant. eset.log
  2. Hello, What we have about 10 Dell PCs with the following configuration - Windows 10 Pro (some PCs are 1709 and the others are 1703) - Corporate network environment (Active Directory, etc...) - SSD Drive - Windows Defender is OFF - ESET Idle scanning is OFF - ESET Endpoint Security 6.6.2064.0 - ESET Remote Administrator Agent 6.5.522.0 - ESET Remote Administrator (Server, Linux), Version 6.5 (6.5.417.0) THE PROBLEM During product update the system freezes with the following effects: - NO network connection - Product update status keeps infinitely saying "Updating Product" - Mouse, keyboard are responding - Office and other applications are responding We have 80 Pcs in total and most of them are Windows 7 Pro with the same set of ESET products installed. Such issue happens very rarely but on Windows 10 it is systematic
  3. Hi, I don’t know if this appends to anyone else but to me it does. So problematic that the only solutions it’s the removal of ESET. When i turn on my mac and after insertion of password it will freeze as soon as it connects to the web. If I start the mac and immediately turn off the wifi card it will work fine, soon as I turn it on... guess, the umbrella comes alive and stays there for nearly 2 to 5 minutes in some occasion. after that it will work fine. When this appends some apps still work, and as soon as see the eset logo it on screen because i clicked to open av in order to strop rela time protection, the system comes back to real life... This is somewhat annoying and started after latest Capitan update. MacBook Pro (Retina, 15-inch, Mid 2015) 2,2 GHz Intel Core i7 16 GB 1600 MHz DDR3 Intel Iris Pro 1536 MB Capitan 10.11.6 Thanks
  4. I have been running Eset Nod32 on Ubuntu 14.04 for a year or so with no problems. As soon as I upgraded to Ubuntu 16.04.1, I have been unable to run Eset because the Eset daemon completely consumes the CPU and drags the OS to a near halt. When i uninstall Eset and reboot the computer returns to normal. When I reinstall Eset, the problems return. I can't keep Eset installed anymore. Has anyone experienced this problem and found a work around? Can anyone run Eset on Ubuntu 16.04.1 successfully? BTW, my license is current and active. Thanks.
  5. On a fresh install of nod32 antivirus 4.0.81.0 on Ubuntu 16.04 LTS, I first set Apparmor to "complain" mode for all profiles and then went through the instructions in the ESET KB article 3723 to create an eset.service file under /lib/systemd/system and start service using systemctl: hxxp://support.eset.com/kb3723/?locale=en_US However, now I'm seeing multiple version update messages from esets_gui, and syslog is filled with messages from esets_gui, esets_daemon, systemd, and others: warning: Cannot read from socket: Resource temporarily unavailable error: Cannot get setup from daemon: Daemon closed connection (I also notice that /opt/eset/esets/lib/esets_mac is running in its own PID. Should that be?) ...along with multiple network freezes. Other info from the NOD32 about dialog: Module Version Update 1062 AV and Antispyware scanner 1482 Virus sig db 13389 archive supp 1248 adv heuristics 1168 cleaner 1120 System info: Linux 4.4.0-21-generic (64-bit) #37-Ubuntu SMP Mon Apr 18 18:33:37 UTC 2016 Intel® Core i7-5600U CPU Any way to correct permissions, or maybe install a development build to correct the freeze issues?
  6. Hi, so I've been having this problem for a week or so and I can't find a way to fix it. My ESET Personal Firewall + Windows Firewall are turned off for some random reason. It says that I should immediately restart my PC. I restarted it and I got the same message again. I tried re-installing it and nothing happened. When I tried to turn on Windows Firewall it didn't let me because of ESET. I'm using ESET Internet Security 10.0.369.0. Here are some screen shots: I'm usingg Windows 10 Pro. If anyone could help me please reply to this post.
  7. So after I upgraded my ESET to 6.0 my internet started crashing when I search for online servers and community servers in for example games like Counter-Strike, I've allowed these programs in ESET under network settings (in this case its steamwebhelper.exe, steam.exe and csgo.exe). I sent a support request and he told me to upgrade to 6.4 so I started windows in safe mode and uninstalled 6.0 and installed new 6.4 but still thing still happends. My internet just stops for a few minutes (3-5 minutes) until it gets back up. This does not happend when I have ESET disabled so I think this is a new bug that comes with the new release. The problem I think happends is that the network protocol gets too many requests which crashes ESET's web access protection. Thanks for any help.
  8. Hi everyone, I have a bit of a problem with eset. I hope somebody can help me with this. I installed Eset yesterday on my iMac, and the whole installation went smooth (it also downloaded the latest version). Immediately after it was installed it also ran perfectly. Until I turned on my Mac this morning. It started up perfectly, but once everything was done, the fun started. No single application would load a 100%. So if I would open chrome, the chrome window frame would be visible, but no content would load. After 5 minutes chrome would show a pop-up asking me if I want to kill the unresponsive pages. Even though there were pages to be seen. Also, all the other applications wouldn't load. Apps like Airmail and FB messenger would only load the window frame, nothing else. So since the only thing I modified on my Mac was the installation of Eset, I immediately suspected that Eset might be the one to blame. Weirdly enough the uninstaller of Eset was the only application that did work. So I uninstalled it, and now everything is back to normal. Has anybody else experienced such issues or even know a solution for them?? Thanks in advance, and best regards, Andreas
  9. the sbs server wlll lock up. we do not receive or send any email out. Mail is cached on the server somewhere. in both directions. A complete restart is needed in order to fix this issue
  10. Hello Everyone, We have started the migration from ESET EndPoint AV 5.x to EndPoint AV 6.4 latest build. Since the update on the workstation we get issue with our domain logon script : The affected OS is Windows 7 Pro x64 confirmed, on others OS I have no information if they are affected or not. The issue description is : 1) We use a logon script for our domain users that connected the drive share and network printers to the users. The script is created by Kixtart tool. The script is define in the logon script field in the AD for each user. 2) We have the GPO "Computer\Admin Template\System/Scripts\Run logon scripts synchronously" enable in the domain --> The desktop will not show up until the logon script finish the processing. I haven't tested the issue with this parameter disable for now 3) When a user logon, the logon script is processed, during the process we connect drives from network shares and connect the printer from our Print Server. The script is executed correctly (I mean he startup without any problem, wkix32.exe executable that run the script is located in the Netlogon share of the domain controllers --> So we run the executable through the network, not copied locally). But the script is unable the connect the network share or the printers. Like ESET AV 6.4 is blocking the script to access the network. After a few minutes, because every catch of accessing the network resources get a timeout, the script processing end and the user get the desktop, but the network drives and printers are not connected. If I execute manually my logon script again after the desktop is displayed, the logon script process successfully and all the network share and printers are available to the users. Also the time needed to run the script when invoked manually is 4-5 seconds, but when run automatically during the logon is about 3-5 minutes (until every command get a timeout). 4) I have try disable all the features in ESET AV 6.4 (Heuristic scanning, Network File Scan, HIPS, Realtime Scanner, Scan file on "Open, Write, etc.", even create an exclusion for every network share) --> So everything we can disable without success, the script cannot access network ressources. 5) Uninstalling ESET EndPoint AV 6.4 resolve the issue 6) Installing ESET EndPoint AV 5.x doesn't broke the script and everything is working as expected. Additional information : We see the problem 9 of 10 times at the first user logon after booting the desktop. Login off and login in again solve the problem 4 of 10 time. It may be related to ESET starting in user mode after the login, it block the network resources for already started process, like my logon script run just after the logon process and before the desktop is loaded. I have try to disable everything in ESET, and when I mean everything is all Realtime scan, Document scan, Web and Mail, etc. without any success. So I think it's related to the network driver of ESET I will try to disable "Run logon scripts synchronously" GPO and post the result back. Anyone else have this problem with v6 release? Thanks
  11. Hello Everyone, We have started the migration from ESET EndPoint AV 5.x to EndPoint AV 6.4 latest build. Since the update on the workstation we get issue with our domain logon script : The affected OS is Windows 7 Pro x64 confirmed, on others OS I have no information if they are affected or not. The issue description is : 1) We use a logon script for our domain users that connected the drive share and network printers to the users. The script is created by Kixtart tool. The script is define in the logon script field in the AD for each user. 2) We have the GPO "Computer\Admin Template\System/Scripts\Run logon scripts synchronously" enable in the domain --> The desktop will not show up until the logon script finish the processing. I haven't tested the issue with this parameter disable for now 3) When a user logon, the logon script is processed, during the process we connect drives from network shares and connect the printer from our Print Server. The script is executed correctly (I mean he startup without any problem, wkix32.exe executable that run the script is located in the Netlogon share of the domain controllers --> So we run the executable through the network, not copied locally). But the script is unable the connect the network share or the printers. Like ESET AV 6.4 is blocking the script to access the network. After a few minutes, because every catch of accessing the network resources get a timeout, the script processing end and the user get the desktop, but the network drives and printers are not connected. If I execute manually my logon script again after the desktop is displayed, the logon script process successfully and all the network share and printers are available to the users. Also the time needed to run the script when invoked manually is 4-5 seconds, but when run automatically during the logon is about 3-5 minutes (until every command get a timeout). 4) I have try disable all the features in ESET AV 6.4 (Heuristic scanning, Network File Scan, HIPS, Realtime Scanner, Scan file on "Open, Write, etc.", even create an exclusion for every network share) --> So everything we can disable without success, the script cannot access network ressources. 5) Uninstalling ESET EndPoint AV 6.4 resolve the issue 6) Installing ESET EndPoint AV 5.x doesn't broke the script and everything is working as expected. Additional information : We see the problem 9 of 10 times at the first user logon after booting the desktop. Login off and login in again solve the problem 4 of 10 time. It may be related to ESET starting in user mode after the login, it block the network resources for already started process, like my logon script run just after the logon process and before the desktop is loaded. I have try to disable everything in ESET, and when I mean everything is all Realtime scan, Document scan, Web and Mail, etc. without any success. So I think it's related to the network driver of ESET I will try to disable "Run logon scripts synchronously" GPO and post the result back. Anyone else have this problem with v6 release? Thanks
  12. Hi All, I am unable to login ERA server. Please find status.html, it seems server is overloaded. Please suggest what I am supposed to do to resolve this situation. status.html
  13. Hi all, We have been having an issue with our file server when at random times, it would freeze and would need to be physically shutdown and restarted. This has been happening for a while so Monday, I disabled ESET Endpoint (5.0.2214) and it has not froze since. My guess is that the real-time protection is causing the problem, but not sure the best way to sort it. Any advice would be appreciated. We are running ESET Server (5.3.39) and console (5.3.39). Cheers
  14. I am running Kubuntu 16.04 (although same happens with Ubuntu 16.04), I have a Nvidia GPU. Once I have installed nod32, I cannot install any kernel or nvidia updates to my system. To make matters worse when changing the nvidia package it leave apt in a broken state with uninstalled nvidia driver, if I were to reboot in that state I would have an unbootable system (at least to the desktop) If I either try to upgrade the kernel package or change the nvidia driver apt gets stuck - I believe this is due to re-creating the initrd file... i.e (during a kernel update) .... run-parts: executing /etc/kernel/postinst.d/apt-auto-removal 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic run-parts: executing /etc/kernel/postinst.d/dkms 4.4.0-28-generic /boot/vmlinuz-4.4.0-28-generic -> It gets stuck here - the only way to get out is to CTRL+Z (background it) - then kill the apt pid - this leave apt broken and you have to do a 'sudo dpkg --configure -a' but that cannot complete whilst eset nod32 is installed... Once I have uninstalled nod32 apt works fine. It seems related to the regeneration of the initrd file, please can you investigate this as it makes the product unusable on ubuntu systems (and WILL leave non advanced users with broken systems) It is not just me having the issues I have seen a few threads i.e https://ubuntuforums.org/showthread.php?t=2329082&page=7 hxxp://askubuntu.com/questions/768892/kernel-update-gets-stuck-ubuntu-16-04-kernel-4-4-0-22/818637#818637
  15. Hello Team After install Eset V.9 or V8 new builds on Windows 8.1 Pro System Hang On Startup. I troubleshoot startup all is ok when i disabled eset service (ekrn.exe) or rename ekrn.exe also check try to delay but same issue system hangs on startup. i attach some log to you form sys inspector please check it & reply me soon. Regards Vimarsh.P Intel_NUC.zip
  16. in three workgroup machine I installed Eset endpoint antivirus latest version ,after that while opening outlook, showing "updating folder" and not receiving any emails, we have 10 more licenses but i stop the installation because of this crazy things from eset !!! please help me to solve this issues
  17. As per the title, I have a new laptop (MSI) with a windows 10 installation and the installation process for smart security freezes at 2% with the process 'stopping services' The laptop is a factory install and I've already updated windows to the latest patch. I uninstalled norton beforehand....
  18. Hello, I have this issue for few months already. Few times a week, my Mac partially freezes for a minute or so. It looks like it freezes every IO request because GUI is usually working (I can move windows, switch desktops...), but any action which involves IO freezes (starting a new application, anything with on-disk cache, and so on). I have 8 GB RAM and usually, I have 1 to 3 GB of swap used. Switching to a long-time minimized (likely swapped) application sometimes hangs too, and here and there it happens when waking up from sleep. I verified that it is not happening when Real-time Filesystem Protection is disabled. ESET CSP reinstall did not help. Logs contain no entry around the time of the freeze, I'm not running any test at the moment... Is there a way to enable more verbose logging? Or what else I should try? Installed CSP version: 6.1.12.0 OSX: 10.11.4 Mac: early 2015, 8 GB RAM Thanks.
  19. Hi all, i am currently upgrading all my clients servers running EFSW v4.5.xx to v6.3, and i have so much troubles... Uninstallation of v4.5.xx on windows server 2008 R2 x64 always fails (about 10 times, on different servers, brand, physical or virtual...): the uninstaller starts and bloc on "drivers uninstallation" phase. and after it's a big deal to success ! i have to stop all the msi process, hard reboot the server, execute the esetuninstall.exe /nosafemode, reboot cleanly and after that, i can install, the news version ! it's a nightmare i have dozens of server to migrate, please someone help !
  20. Hello Eset We are getting Many Of Issue From Our Partner & Customer That ESET Not Resolve Shortcut Malware/Virus Issue Properly. There is two Issue Regarding USB Removable Drive. 1. System Slow & Flash Drivers Cant open @ Scan Time & SlowDown While We Select Scan Now For Removable Media.(Mostly In Scandisk Pendrive) 2. Regarding Shortcut Virus/Malware. ESET May be Detect and Clean Virus if any But Still Hidden Data Not Shown and Short Cut Link Not Deleted Like Other Antivirus Do. We are Using ESET USB Fixer Utility To Manually Unhide Data. But It is Not Possible at Client Place. We Know about USB Fixer And Using But How Client Know That? If Other Anti Virus Clean Virus and Unhide Folder/Data and Remover Unwanted Shortcut So Why Not ESET? This is Hot Issue in Our Area and because of That Many Partner Switch in Other Anti Virus Software. Dear ESET Team Take Immediate Action and Add. Shortcut Virus / Malware Removal and Unhide Data In Updates So Client Easily Clear Virus and Also Get Data Back. Thanks & Regards Vimarsh Panchal
  21. ekrn.exe keeps crashing every time NOD32 detects a virus/troja in e-mail. After threat is found, crash follows. I am using Windows 10 64bit (one day old clean install), latest Thunderbird (38.6.0) and latest NOD32 Antivirus (9.0.375.0). Thunderbird is using IMAP. Is there anything I can do to fix it? What can be done, what are my options to get this working? If I can provide any more info, just ask. Thank you! Here's the info from event log: Faulting application name: ekrn.exe, version: 9.0.374.1, time stamp: 0x56cc5c2d Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000 Exception code: 0xc0000005 Fault offset: 0x00000134287976b0 Faulting process id: 0x20ec Faulting application start time: 0x01d1793dad4dcd94 Faulting application path: C:\Program Files\ESET\ESET NOD32 Antivirus\ekrn.exe Faulting module path: unknown Report Id: dd09bb54-fde3-4a7d-8645-afd09d154bcf Faulting package full name: Faulting package-relative application ID:
  22. I have a reproducible environment that we can see the issue in, here are the steps to reproduce the issue: System: Windows 10 64-bit or 32-bit. Jukebox Player 8.8.8.69451. Steps To Reproduce: 1. Install Jukebox Player from Numecent. 2. Install NOD32 Antivirus 9.0.318.0 3. Navigate to: hxxp://numecentcloud.com/service 4. Login with credentials: <can be provided in private to ESET R&D if needed, please contact me.> 5. Cloudpage Adobe Photoshop CS5 32-bit. 6. Run ESET NOD32 Scan (or any other virtualized application). Results: You will be unable to get to any web site on TCP 80 or 443 when ESET is enabled. Turning off the Antivirus will correct the issue. I have reported this 2 times to your support team and both times my tickets have been closed without any warning or resolution. This issue impacts many universities in the US and Europe using our combined software for BYOD implementations. I would like to stress that we have a very large number of users getting a very bad experience as a direct result of this issue and we currently have no option but to inform them that this is an outstanding issue with the ESET product and the only way to resolve the problem is to choose another anti-virus solution.
  23. Hello all, I am posting in these forums because for years I have been using ESS security software, since my XP Machine and the days when it was called NOD32. I loved it and never had any problems with any version of ESS up until now v9. All the previous versions worked flawlessly on my computers. Now here is the thing. I waited and waited and finally updated my system to Windows 10 TH2 OS Build 10586.71 in November. Now this is a clean install. I realize I did a stupid thing by removing ESS v9 before making this post so I could be able to send some logs but the freezing was driving me insane that I had to remove it. So basically my problem is that with ESS v9 on some occasions when I boot up the computer it just freezes right at startup after I login. The system becomes unresponsive. The only way I can get back into the system is by holding down the power key and power down and then restart. Sometimes after the 2nd try I get in. Now the reason I am thinking that ESET is the culprit because this is my 3rd install on this machine. Clean format install. First I thought it was a drivers issue, then I blamed and diagnosed the hardware. After doing these steps for the last 2 months and up until today I did another format and descovered that my ESS v9 is the culprit. Now how do I know this? Well this format around, I installed nothing. I did a complete clean install from the USB ISO created by Microsoft installer. Then once I installed I added 3 programs, Firefox, Chrome and Winrar. Also added Flash for Firefox, let Windows update install all the rest by itself, drivers and etc. This laptop is a Lenovo ThinkPad x220 series laptop. So the hardware is decent. i5-2520M CPU, 4GB RAM, 256GB SSD, Intel HD Graphics 3000. All drivers and everything are WHQL signed and work just fine, no problems in display manager. So, I installed ESS v9, completed setup, activated trial license 30 days, reboot working OK, reboot again, working fine. Shut down, leave for a few hours, startup. Boom, frozen at desktop with the ESS logo on the desktop, system completely unresponsive. Had to hard shut-down the computer via power button. Now this had been happening for the last 2 months and I was troubleshooting the out of the laptop, thinking its a driver error, Windows 10 error, some other software, nothing. I am not a n00b when it comes to computers so I couldn't believe it was ESS v9, it was my last resort. Anyways, I uninstalled ESS v9 and low-and-behold!!! The system doesn't lockup anymore!!! All is back to normal. So, there is something in ESS v9 that is causing my W10 machine to freeze at boot for no apparent reason. As I make this post I am going to install ESS v8.0.319 and activate a trial license and see how the system responds. I never had any problems with ESS v8, it always worked just fine. I went to v9 because I figured new Windows (w10) I should update the software to ESS v9 for Windows 10 because its probably made for it. So I am going to keep this thread active and see how it goes. As it stands now, ESS v9 has been removed from my system, I have no A/V and the computer is not freezing at all. I am booting up, shutting down, restarting, everything, no freezes. This is now my 4th clean format and quite frankly I am sick of formatting the computer trying to troubleshoot it, thinking it was something else. I will monitor this for 24h and proceed to install ESS v8 and see what happens to my system. As far as I stand ESS v9 is locking up my computer because as soon as I removed it, the freezing stopped. This is an official release of Windows 10 PRO v1511, no insider editions nothing. And no other software or drivers have been installed. I have left this as basic as possible, to see what is causing the freezing at boot. So far no ESET, no freeze, so its starting to make me really wonder about ESS v9 and W10 compatibility. I don't think ESS v9 is W10 ready yet IMO. Also ESS v9 kept on asking for operating system updates to W10, that were non-existent. It would suggest 20 or so critical updates (mostly hardware) but when clicked to update, the notification would just disappear and Windows Update would come back saying no new updates are available. So this is a bug in v9 for W10 machines. I hope an ESS Tech Support team/agent will take a look into this and follow up with me. So far as I type this ESS v9 has been removed. I'm sorry I didn't keep it for log purposes but if you need me to reinstall it, I will to find out what is causing these errors. So far I want to monitor the computer and abuse it, see if there are any lockups at boot without ESS v9 installed so I can 100% rule out that it is the cause of my system lockups. Thanks.
  24. After installing 9.0.349, Outlook 2016 gets stuck in a send/ receive and never completes. Existing emails are downloaded but the progress indicator never stops and new emails are not received as they come in. This behavior stops if I uninstall ESET and resumes again after a reinstall. I've tried disabling the Outlook integration both from inside ESET and from Outlook but that didn't make a difference. I've even reinstalled Windows 10 several times. Not really sure what else to do. If anyone has any idea how to fix this, I'd really appreciate it. If not, is there some way to get an official installer for 9.0.318? Thanks.
  25. Hello everybody and eset technical team. I am an administrator of a company that use EEA with 80 clients license. On of my cilents is a server with below system information: OS : Windows Server 2008 R2 DBMS : Microsoft SQL Server 2008 SP4 RAM : 12 GB HDD: RAID 5 ..... Until our company had used from version 5 it worked very good. But when we migrated to version 6 every day windows server 2008 R2 Freezes and hangs and i should restart it manually from server room. After uninstalling EEA 6.2.2033.0 server works correctly as past. I guess that there is a conflict between SQL Server 2008 SP4 Jobs or log saving and Eset Endpoint Antivirus 6.2.20.33.0 the last version. I have requisition that fix this bug in a new version of EEA and release it as soon as. Thanks so much.
×
×
  • Create New...