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Found 214 results

  1. I have the Eset ERA server 5.2.26 on the Windows Server 2008 R2. I would like to upgrade the ERA version to 6 using the Migration tool. I had installed all prerequisities (C++ and MS Hotfix) and would like to export database 5.2.26 via migration tool. After choosing the export database check box and click on the Next buton, there are the error message "Unable to stop RemoteAdministrator service". I tried to stop it via the ERA maintenance tool, it works, but after the choosing what data could be exported there was next error message - cannot connect to database. Have you any idea? Thank you.
  2. Hi all, I have installed the latest version of Eset Smart Security on my windows 10 based computer. My problem is that i can not update the virus definitions database. The program says that i have the latest version which was released on the 11th of february. When i try to update the program does not give me any error codes. I have already reinstalled the program several times, cleared the update chache and disabled the proxy server update. None of these have helped so far. What should i do?
  3. Hi! On february 13, after update, Eset Smart Security v.8 stops to show network connections!! (Main Window -> Tools -> Network Connections). The window is EMPTY now!! Before that date it was always OK! I tryed uninstall + reinstall and: Right after installation of lastest downloaded v.8, with that old(2015) modules, all is good. But after update it, it stop to showing net connections immedialy!! I tryed also v.6 + v.7, result is the same!! Probably v.5 is affected too!! I am SURE, this is absolutely repeatable, reproducible BUG of newest net or firewall module! (Tested on Windows 7x64). Please, will be it repaired?? Its important! THANKS!
  4. I wanted to let ESET Security Forum users know about this new version released by ESET, as it provides a great amount of fixes and a few new features that might interest other macOS users. In particular, you can now: Allow all software that is signed by Apple to access the network automatically in the Firewall; and Hide the menu bar icon, so you can set your preference between using the Dock icon, menu bar icon, or no icons at all. They have also fixed the 'no executable path found' and 'cannot write to socket' errors. Thank you to the developers for fixing a large number of major and minor issues. Changelog Added: Keep alive feature to ensure the ESET service does not stop Added: GUI notification when the ESET service is not running Added: Ability to hide the ESET icon in menu bar extras Added: OpenSSL replaced by Apple's native security framework Added: Apple's signed application has allowed access to network Added: DMG is now signed for macOS 10.12+ Fixed: A vulnerability issue with the esets_proxy file Fixed: SSL certificate vulnerability issues Fixed: A vulnerability with the old POCO XML parsing library Fixed: Installer vulnerability Fixed: pam.d issue Fixed: An issue that would cause “Zero Files Scanned on Hard Drive” errors during a computer scan Fixed: An issue where Web access protection would block virtual machines Fixed: Web protection - esets_proxy crash on nod_lmutex_destroy Fixed: mac OS crashes when opening http://localhost:57856/ Fixed: esets_proxy crash (LoopSocket()) if internet connection is disabled during threats downloading Fixed: The error 'no executable path found' causing apps to not load or block connections Fixed: The error ‘cannot write to socket errors’ Fixed: A firewall issue that blocked users from opening WordPress web pages Fixed: An issue where FaceTime is blocked by firewall (default configuration) Fixed: Shut down computer after scan - executed after 1 second Fixed: Incorrect module name in about dialog Fixed: Additional minor bug fixes and stability improvements Download You can download Version 6.4.128.0 of ESET Cyber Security Pro on the ESET website. Apologies to the ESET team if this is against the rules, I know @foneil usually does this, however this update is quite important for resolving a large number of issues that would benefit being announced on the forum (and you have already listed the changelog and version on the ESET website and KB article).
  5. On a few workstations I am getting: "Virus signature database update ended with an error. General compiler error" Clearing the cache, rebooting the workstation and updating the sig again always clears the error. However this is happening repeatedly and is becoming a pain. Any ideas? Virus signature database: 11749 (20150607) Rapid Response module: 6136 (20150607) Update module: 1056 (20150113) Antivirus and antispyware scanner module: 1456 (20150512) Advanced heuristics module: 1154 (20150129) Archive support module: 1227 (20150511) Cleaner module: 1108 (20150424) Anti-Stealth support module: 1075 (20150504) Personal firewall module: 1264.3 (20150514) Antispam module: 1029 (20141103) ESET SysInspector module: 1246 (20150121) Self-defense support module: 1018 (20100812) Real-time file system protection module: 1009 (20130301) Translation support module: 1341 (20150429) HIPS support module: 1179 (20150512) Internet protection module: 1173.7 (20150428) Web content filter module: 1037 (20141103) Advanced antispam module: 2330 (20150605) Database module: 1065 (20150416) Configuration module (33): 1042 (20150327)
  6. I wanted to let ESET Security Forum users know about this new version released by ESET, as it provides a great amount of fixes and a few new features that might interest other macOS users. In particular, you can now: Hide the menu bar icon, so you can set your preference between using the Dock icon, menu bar icon, or no icons at all Thank you to the developers for fixing a large number of major and minor issues. Changelog Added: Keep alive feature to ensure the ESET service does not stop Added: GUI notification when the ESET service is not running Added: Ability to hide the ESET icon in menu bar extras Added: OpenSSL replaced by Apple's native security framework Added: Apple's signed application has allowed access to network Added: DMG is now signed for macOS 10.12+ Fixed: A vulnerability issue with the esets_proxy file Fixed: SSL certificate vulnerability issues Fixed: A vulnerability with the old POCO XML parsing library Fixed: Installer vulnerability Fixed: pam.d issue Fixed: An issue that would cause “Zero Files Scanned on Hard Drive” errors during a computer scan Fixed: An issue where Web access protection would block virtual machines Fixed: Web protection - esets_proxy crash on nod_lmutex_destroy Fixed: mac OS crashes when opening http://localhost:57856/ Fixed: esets_proxy crash (LoopSocket()) if internet connection is disabled during threats downloading Fixed: The error 'no executable path found' causing apps to not load or block connections Fixed: The error ‘cannot write to socket errors’ Fixed: A firewall issue that blocked users from opening WordPress web pages Fixed: An issue where FaceTime is blocked by firewall (default configuration) Fixed: Shut down computer after scan - executed after 1 second Fixed: Incorrect module name in about dialog Fixed: Additional minor bug fixes and stability improvements Download You can download it on the ESET website. Apologies to the ESET team if this is against the rules, I know @foneil usually does this, however this update is quite important for resolving a large number of issues that would benefit being announced on the forum (and you have already listed the changelog and version on the ESET website and KB article).
  7. Hi, I use ESS 8 v 8.0.319.1 and latest updates break the network connections list in the Tools. Network Connections List under Tools is blank/empty, while there are active connections running - it doesn't show anything. Tried to repair installation but nothing changed. Probably it's caused by new network protection module (1364 - 20170207 is fine; 1365 is bad), but it's only my suspicion. Viruses signature base v14925 is fine, newer causes this bug. Please fix it!
  8. Windows 10 Pro x64. I removed my previous version of Antivirus (version 9) and used live installer to install version 10. The new freshly installed version reports 2 problems on the Home screen Anti-stealth is non-functional Web and mail protocol filtering is non-functional Setup screen also indicates 4 problems: Real-time system protection Host Intrusion Prevention System (HIPS) Web access protection Anti-Phishing protection A notification periodically pops up that HIPS is not working since connection to driver failed. So, what's next? What are the debugging steps to troubleshoot this problem? Some ESET knowledge base article said that I need to disable HIPS-restart-reenable HIPS-restart, but it had no effect.
  9. Eset Internet Security just did a in product update to v10.0.390.0 requiring a reboot. Windows 7 Pro x64 with EIS updates set to "Pre-release" and "Update Mode" set to permit "Application update." "Ask before downloading" is not set to active. My other system, Windows 7 Premium x64 not on Pre-release updates, is still on v10.0.386.0 .. Checking Product Update advises that EIS is up to date. All this for what it's worth.
  10. Hello , i have problem with ESET SMART SECURITY 10.0.386.0 i can't update please help me Error : Virus signature database update ended with an error Server not found. i try clear update cache but problem is still.
  11. Good Day, Please note that I am getting the following error when I try run a software update to get the new Version of software from the ERA. GetFile: Failed to process HTTP request (error code: 20017,HTTP response code: 503 url: 'hxxp://repository.eset.com/v1/com/apps/business/eea/windows/v6/6.4.2014.0/eea_nt32_enu.msi') HTTP PROXY is not blocked on our fire wall and the following address are allowed on our firewall: *.eset.com *.eset.eu *.e5.sk *.cloudapp.net *​.trafficmanger.net *.cloudapp.net
  12. Hello, The goal of this message thread is to provide ESET with feedback on changes and new features you would like to see in future versions of ESET NOD32 Antivirus. Please use the following format when providing feedback: Description: A very specific one line description of your feedback. Detail: A more detailed explanation of your feedback. Please feel free to make this any length, but be sure to use terms everyone can understand. If your suggestion is an extension or update to an existing discussion, please include a link to it in your message. Here is an example: Description: Raspberry Pi support Detail: The Raspberry Pi is a small ARM-based single-board computer popular with hobbyists. I think ESET should make a version of ESET NOD32 Antiivirus for it. You are welcome to discuss the merits of each and every suggestion, but keep your comments on topic, concise and thoughtful. There are other parts of the forum to discuss issues. NOTE: When making your requests do not make general statements such as "better detection, HIPS, firewall, cleaning, and so forth." ESET's threat researchers constantly examine new threats and release updates to the virus signature database and to the modules in order to improve these functions. If you have a specific feature or functionality you would like to see added (or improved) please post it here, but general requests to "make things better" are not helpful because they do not give ESET detailed enough information. Thank you for your understanding. [Added 2013-06-10] Regards, Aryeh Goretsky
  13. Hi, My company moved about 100 PC's over to Eset a couple of months ago (I am pretty happy with ESET so far) so I am kinda new. ESET Remote Administrator can tell me if a PC has outstandning windows updates. Can it generate a report to show which computers have outstanding Windows Updates and/or when updates where last run? Thanks
  14. Hello, How working apache http proxy in era server based in the cloud? example *Server on Amazon AWS* How to working with update on the ENDPOINTS CLIENTS? Best.
  15. Dear all; I am facing a serious issue; ESET Smart Security is unable to update virus database but it claims up-to-date (automatic update). OS: Windows 10 V1607 Software: ESET Smart Security V10.0.369.1 (I believe this is the latest version) I tried to update manually but couldn’t find any links for downloading the virus database. Please help and thanks very much in ahead! Please check attached pictures, sorry for the UI is in Chinese, as the red arrow indicates the version information and virus database info.
  16. Hey Team any idea for, Failed to authorize update with ECP.4100 1, ESET file security 6.4 is no active with agent. 2. ESET file security 6.4 is active without agent 3. ESET file security 6.4 is active and later the agent installation is automatically disabled? Best
  17. When will ESET Internet Security version 10.0.386 for Portuguese language be released?
  18. Dear Sir, ​Problem: Update authorization failed. Please check if your license is valid." error while updating EFS V.6.4 ESET File Security already activated & also try to reactivate EFS, but same issue. so how to resolve this issue? Regards, Haresh
  19. Hi All, Our several customer facing issue while updating ESET File Security. The error is "Update authorization failed. Please check if your license is valid" and it prompt for activation. As checked product is activated and valid also the same license is working on other ESET software’s like EES & EEA. Steps taken: 1) Tried reactivating. 2) Re-installation. 3) Upgraded to the latest version i.e. 6.4.12004.0. We have checked this issue with version 6.3.12006.0, 6.4.12002.0 and 6.4.12004.0 Please help in this case Thanks. This topic supposed to post in "Security product for servers", this happens mistakenly. ESET Products for Windows Servers
  20. Hi folks; About a week ago, my ESET antivirus suddenly decided that it couldn't access the update server. last update was on 10/12/16. I have checked firewalls and adware / malware programs, and the program has access through these. I have not installed any new software for some months. I have never experienced this issue previously. I have also run a full antivirus scan, with no issues being reported. In addition, I have begun getting the message that HIPS is inactive, and the "user rules fle contains invalid data" with the additional note that HIPS cannot access the driver. I am running Windows 7 Ultimate (yeah, I know...) 16G Ram, 64 bit system, i7 CPU with all the latest updates installed. ESET version 9.0.408.0 installed. My ESET licence is valid until the 09/10/17. Any help would be greatly appreciated. - Warren B.
  21. Hello. I wanted to show config of one policy defined a year ago. When i want to unfold Settings there is a program crash "Unexpected error" with this message at the bottom" Config engine error: parsererror (errorThrown: SyntaxError: Unexpected token in JSON at position 2795) " The problem is i have no idea when this happened. And it is not the only policy that crashed, it looks like policies created with older version of server software are not working. When i create w new policy everything works fine, the problem is i spend a lot of time configuring it like i want, and now i can't even look what was in there to recreate them. Please help.
  22. I can't seem to succeed to edit my post and add some tags and select a prefix from it. Greetz
  23. Hello, I currently have Eset Smart Security v9 running on my laptop. [Win 10/ 64-bit]. I need to upgrade to Eset v10 released recently. I need to download which version : Smart Security Premium or Internet Security for continuation of my license. Thanks for the help!