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  1. hi, our client Processes I/O Read bytes is showing high Ekrn process running and effect the client pc peformance. our client using eset endpoint security Version 5.0.2265. Is this a normal processes?
  2. Hi All, Wondering if you can point me in the right direction. I've seen a few of these alert in my environment and I've done a scan on the systems that have generated this alert. They've all come up clean and I cannot find any additional info on this. Is ESET aware of this alert? What can I do to prevent this alert? Thanks in advance!
  3. The short version: 1. It seems that managed Mac clients are only partially honoring exclusions. a. Eicar test files placed in excluded directories are being ignored, as expected. b. Files in excluded directories are still being scanned on access, which is not as expected. 2. Unmanaged Mac clients appear to be honoring exclusions correctly. The long version: My MacBook Pro is affectionately referred to by my colleagues as the "Wind Tunnel" because its fans are constantly going at high speed. And its fans are constantly going at high speed because my managed ESET client is constantly sc
  4. Dear All, Does ESET logs an event log entry if someone disable the "Real time file system protection" and re-enables it. If yes, where would I be able to find the date and time of such event. Best regards, Nalaka
  5. I have ESET NOD32 v9.0.349.14 64bit Any special protections against ransomware
  6. Real-time file system protection keeps disabling my LastPass Chrome browser extension. How do I add this to an exclusions list or whitelist so that this does not happen. Disabling real-time protection in the meanwhile... Many thanks for your assistance..
  7. Hi We are having problem with Eset File Security 6 running on a Windows Server 2008 conflicting with IIS. When the realtime protection is enabled it appears that Windows can't start any w3wp processes to handle webrequests. When the realtime protection is disabled the w3wp process can started and requests can be handled. When the w3wp process have been start it is possible to enable realtime protection again without it interfering started w3wp processes. I've tried, and gotten the same behavior, with version 4.5 of File Security and version 6 of Endpoint security. Don't know if it's
  8. Hello Team After install Eset V.9 or V8 new builds on Windows 8.1 Pro System Hang On Startup. I troubleshoot startup all is ok when i disabled eset service (ekrn.exe) or rename ekrn.exe also check try to delay but same issue system hangs on startup. i attach some log to you form sys inspector please check it & reply me soon. Regards Vimarsh.P Intel_NUC.zip
  9. Hi, How can I block websites using ESET Web Control feature with proxy connection enabled on the clients??
  10. We are developers of internet radio website putinradio.com. We faced a problem with Eset Security. We have HTML5 webpage with <audio> tag on it. Audio source stream points to stream.putinradio.com:8000/mystream We have Icecast server 2.4.1 running on stream.putinradio.com:8000 When user opens the page on putinradio.com and clicks play button, ESET warning window popups with message "Address has been blocked" It blocks audio stream as well as JSONP callback to hxxp://stream.putinradio.com/sse?callback=radio_get_np_callback We would like to know if we can prevent this win
  11. Hi guys, I did installing eset endpoint 6 on a file server Windows Server 2008 R2. After installation, all users are with extreme slowness in opening and saving office files, specifically Word and Excel. Deactivate the real time the problem is solved, but as it is a server can't leave it disabled. Can ur help me?
  12. By coincidence I've noticed that the build version of the realtime protection module appears to be quite a bit older than all the other modules. The date for the build version of highlighted module is dated all the way back from 06-08-2015, while all the other module build dates are from 2016. From a casual observation that just seem sort of outdated and a little odd? I'm not sure if this matters in any way, but I'd just like to verify if this really is the latest version and if my Eset NOD32 Antivirus 9 program is all up to date. *My program version is in Danish, but I'm certain that t
  13. I just started to re-install my Window 7 Ultimate Had a couple of experiments during this errors, so i will jump in a bit on how i know it was ESS. So when i finish installing my fresh O.S. the first program i installed is mozilla, and then Chrome. It works fine, up until i installed ESS and it Crashes my Chrome ! I spend time searching around the block how to fix this issue, but no avail. I do not know if its the f5 or HIPS, or Firewall. Anybody who can help me with this? Please? Thank you.
  14. We have a custom inline script that obscures a mail to address but ESET and some other endpoint products are knocking it down. The code is: <script type="text/javascript"> <!-- var s=" =b!ujumf>#Fnbjm!Tbsbi#!isfg>#nbjmup;tbsbiAtbsbitjohjoh/dpn#?Tbsbi=0b?";
  15. Until recently I used Windows 7 / Em Client / McAfee anti-virus. I then changed to Windows 10 / Em Client / McAfee anti-virus. No problem. I then swapped McAfee for ESET Endpoint and Em Client seems to have stopped working. So I tried Thunderbird and that works ok with Endpoint. I'm therefore tempted to think Endpoint is blocking Em Client. However, if I temporarily turn off Endpoint completely, or turn off IMAP protocol checking, Em Client still doesn't seem to work. So could Endpoint still be getting in the way somehow, or is the fact that Em Client stopped working at the same time as I
  16. Hi ESET Community, ESET AU support is taking a little bit longer than I'd like to get back to me (because I'm admittedly rather impatient.) I am currently investigating rolling out ESET EndPoint antivirus to a domain of 50+ computers. We have a document containing what ESET identifies as Win32/Kryptic.EMBF that I'm currently using for testing, as we had a PC recently infected via this document. When emailled to me yesterday, this document was collected from my email and moved to infected items (which I expect). The copy in a folder on my desktop was also picked up and removed w
  17. Hello, I have this issue for few months already. Few times a week, my Mac partially freezes for a minute or so. It looks like it freezes every IO request because GUI is usually working (I can move windows, switch desktops...), but any action which involves IO freezes (starting a new application, anything with on-disk cache, and so on). I have 8 GB RAM and usually, I have 1 to 3 GB of swap used. Switching to a long-time minimized (likely swapped) application sometimes hangs too, and here and there it happens when waking up from sleep. I verified that it is not happening when Real-time F
  18. Hi there, I appear to be having some issues with my Antivirus software and although everything worked fine on my previous laptop that had Windows 7, this new laptop, which has Windows 10, can't seem to have functioning protection at all. As you can see from the three images below, it says basically everything is not functioning and that a reinstall is needed. Unfortunately, reinstalling, repairing, downloading from two different web browsers, and trying to set everything back to default has resulted in the same non-function notifications. I have windows defender turned off entirely as well
  19. So, there's supposedly an exploit to Apple Quick Time that has every one, including the government saying we should immediately uninstall Quick Time. From what I understand, the exploit relies on Quick Time (V7.3 and higher) playing content that causes malware to be loaded. I have a number of programs that need to have QT running so I can't really afford to summarily uninstall it. Fortunately, I and the programs I use don't need to use the external-media playing functions of QT. That, and I've disabled it as a default multi-media player in general. My question is what are the known w
  20. Hello, i need to download something using MS SDM, it's just file download via port 80, but it's look like ESET checks every byte, which is very annoying, how can i temporarily stop it? I dont care about cpu usage, thats fine, almost idle. But HDD is between 60-90 % and the download even crash sometime and i think it's because of that. Thx for reply
  21. Hi Everyone My first question/contribution to this forum please: I'm using Smart Security 8 - have done so for without problems until today.. But today, under Update menu, I’ m getting: Virus signature database update ended with an error Undocumented serious error (0x101a) Product update Installed version: 8.0.319.0 is up to date What's happening please? Solution? Please help this senior Luddite. Cheers
  22. Hello Eset We are getting Many Of Issue From Our Partner & Customer That ESET Not Resolve Shortcut Malware/Virus Issue Properly. There is two Issue Regarding USB Removable Drive. 1. System Slow & Flash Drivers Cant open @ Scan Time & SlowDown While We Select Scan Now For Removable Media.(Mostly In Scandisk Pendrive) 2. Regarding Shortcut Virus/Malware. ESET May be Detect and Clean Virus if any But Still Hidden Data Not Shown and Short Cut Link Not Deleted Like Other Antivirus Do. We are Using ESET USB Fixer Utility To Manually Unhide Data. But It is Not Po
  23. Im afraid of have a virus and i purchase NOD32. Finishing the installation several problems show off
  24. Hello! I am new to the forum and over a long time i used NOD32 again. Yesterday i was battling a computer virus that basically destroyed windows defender and started making all sorts of interesting stuff like installed all kinds of different programs and disabled this and that, popped up something here and there - it was obvious, i was infected and it scared the hell out of me since it used programs in non readable languages for me, like Chinese and Russian, i had a feeling someone had hijacked my pc, and thats a scary tought aswell. Sadly enough i didnt have antivirus installed before that
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