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Found 17 results

  1. I have to ask for that how many people or users can use only one of those products that are made for mobiles (Android phone version)? I'm talking about the normal home use. Because I am owner of one of those products and I wish to be it possible for these products.
  2. Hello, Im using Windows 8.1, my friend borrowed my memory card and because of that my memory card got a virus. Eset Security was able to scan the virus but unable to delete it. Every time i click delete, it just says "Error While Cleaning" and in just goes to quarantine. Is there a way for me to delete the virus? Thanks.
  3. I recently bought ESET Smart Security (latest version) and I have it running on my Windows 8.1 laptop. While I have not noticed any other problems, the one thing that I have noticed is that after installing it, my External HDDs keep getting activated (waking from sleep mode) periodically. This did not use to happen this frequently before (Windows itself has some components that also do this, but I disabled most non-essential ones), so I am thinking that it is some component of ESET smart security that is doing this. I would like to know how to prevent ESET from waking up / activating my external devices automatically. Thanks.
  4. We have a small group sharing a locally attached USB printer. Since deploying ERA 6.3 long with the latest endpoint software this group experiences significant delays between submitting a print job and it actually getting printed. If i disable AV temporarily the problem is resolved. Is there a policy I can make to resolve this?
  5. I pushed WPS button on modem not knowing what it was so I did research (which I probably should have done first) and discovered that I may have made myself vulnerable to a "brute force attack". Well anyway I don't know if it is coincidence but now my firefox browser wont let me access certain websites like my email or play utube videos and I am getting "You are not secured". My other browser "edge" will let me. Further research while trying to find a solution to FF browser says certificates might have been changed by a third party and just waiting for me to allow them to be recognized thus letting them into my computer/network. How close would a device have to be to what I am assuming is being recognized by my modem/Wi-Fi. and what I am also assuming access to the info on my laptop. So now I do not dare to try and get to my financial institution website on either browser. How can I tell if I have been compromised? If I take my rented modem/Wi-Fi and trade it in for a new one with a new network name and password will I be secure again? Does that make sense? Like my name says I am not computer tech savvy. Would greatly appreciate and thankful for any help.
  6. Hi all, we have experienced with the second customer now (the first one was not solved ) that after installation of Endpoint Antivirus, the employees can not connect their mobile phones and cameras to the computer. External drives are working correctly. All default settings of EEA. Cross OS. Even with after deselecting "integration with system" for device control with the system the issue continues. What is weird that even after un-installation the issue does not return back to normal (prior installation), having the team run a manual uninstall now to verify if it could be caused by any of our residue in the system. Any advise?
  7. Hello, excuse me, I speak a little english. I am always this problem in Ubuntu 14.04 Chromium it's don't can display only webpage although i have install the last version of Nod32 linux 4.0.81 which is supposed revise this problem ! I have installed Ubuntu 14.04 64bits thanks for your interest
  8. Eset real time protection is detecting and deleting crack files from pendrives even if it is set in exclusion options of ESS. We have excluded the folder in which the said crack file is kept, also excluded the whole pendrive, as well as the specific exe file which is getting deleted. Same problem persists with version 8 as well as version 9. We have regenerated the issue with multiple crack/sample files. Sometimes the problem generates after replugging the pendrive several times in the system. Please note that the drive letter of the pendrive remains same after replugging. Kindly check the issue and provide solution.
  9. Hi all I'm a newbie to ESET, although not to similar software on PCs. I downloaded a trial version of Cyber Security to my MacBook Air a few days ago and it took 2-3 hours to scan my hard disk (85 Gb used on a 120Gb drive) Yesterday I connected my external drive to run a backup, and Cyber Security asked if I wanted to scan that too. I said yes ... and 24 hours later its still running?? The external drive is 500Gb, but with only 145Gb of data on it. I'm using Time Machine for the backups so I know it will have multiple copies of my data but it still seems odd. The other odd thing is that the 'progress bar' showed about 75% progress within the first few hours, but 24 hours later it still not progressed very far (note to ESET - a reported percentage would help). The file names it is scanning are changing, so its not frozen, but I'm wondering if its in some kind of loop? I'm running Yosemite 10.10.2, and Cyber Security is up to date - version 11127 (20150205) of the virus database. Any thoughts out there? Thanks, Alan
  10. Hello, I'm trying to make a restoration of my system after a mistake I made a few days ago, but this isn't working with ESET because it blocks the process. How can I restore my system with ESET? How can I exclude the restoration system (if that's what I have to do?). Thanks a lot.
  11. Some months ago I gave my first feedback about ClevX DriveSecurity powered by ESET. I think I had used version 2.14 there. Now there is a new version out (2.18) and so here my feedback about this too. Again the "symbols" you should already know: + Praise - Improvements you can do ~ Comments At first (unfortunately) the things that weren't fixed until now: - The EULA is still stored on the desktop - The PHP file still redirects somewhere in an indefinite loop: - And unfortunately the email-address is still saved in plain text in a TXT file. Now the good news + multi-language has arrived! You can now switch the language from English to French, Italian, German, Spanish, Polish and Portuguese! + the GUI looks much better now. The background picture is gone. User interface and interaction ~ But unfortunately there are still some things about the GUI that can be improved: + The new progress bar (in design of the whole GUI) looks much better than the old one (which only used the Windows default design), but... - if you start CDS then there is just a white rectangle. This doesn't lookes such good. IMO it looks as there would something missing (and someone has cut something out) - and if you're finished with a scan then the progress bar sticks at 100% and doesn't go "back" to it's normal state - Additionally if you're running a scan and you click the button to stop it (and hold it clicked) then you can see that this button doesn't have a transparent background, but it is displayed with a black background: - While scanning a device you can pause the scan. Then you will see the "scan button" again - maybe a kind of "resume"-button would be better here. - And it would also be nice if the GUI would be resizeable, so you can make it as large as you want (so you can read the log entries without scrolling e.g.). - At the top of the GUI is now a "secure your PC". If you click on it it opens a websites which goes to ESET. (below more about this) To be honest I had liked the ClevX icon more, because now you can't see anymore that DriveSecurity is developed from ClevX and the "secure your PC" looks a bit like an advertisement. Additionally you can't drag and drop the window if you click on the part with the link, because the site immediately opens. - But the site as itself isn't nice too. As you know CDS is now available in more languages than English, but if you click on the "link" you will get to this site and this site you can only visit if you access it from North America. Otherwise it will say "Sorry, this page is only available to residents of North America.". - If I'm already talking about the languages another thing which would be a good idea: Because CDS supports more languages now why not release it on the sites of the ESET distributors of the supported languages? So e.g. you could also offer the download of this app on the German ESET site. - The context menu is quite small. A few more entries would be nice - actually it is nearly useless. - If malware is detected it does show a message in the system tray now. So far so good, but this message isn't translated, even if you change the language of the GUI. Additionally it links to the same site I mentioned before and so it's logically also inaccessible for not-North-American users. - Also it would be very useful if the software could show the name of the threat it detected. Actually it only shows "infected file". But with the name of the malware you can get much more information about it. Also it could show the category (e.g. trojan, PUA,...) of the malware. - The included help is quite old. It's written © 2013 there... - and it's only in English. - On a kingston website they claim: I haven't seen this features. Normally if a treat is detected it is automatically deleted, so I think this statements there are wrong. Features and improvements - Also there is even not such a simple thing like an "about window". In this about box you could e.g. put useful links where you can get support for the product. E.g. a link to the FAQ. - Additionally a nice feature would be to export the log, you see in the window, to a TXT file (or maybe to permanently save it on the flash drive). This would be e.g. useful for troubleshooting/support or if you later want to get more information about the malware which was on the computer. - I even saw that sometimes (maybe if CDS updates the VSD) the log window is just cleaned. Why? If this is really by design it should be configurable so you can also deactivate this. - Generally it would be nice to have more options. (e.g. the ThreatSense settings, so you can e.g. configure how deep CDS should scan rar/zip archives) - Another great thing would be to scan the RAM/running processes too. Because this would provide a good protection against keyloggers. Especially if you're using e.g. the encrypted drives from Kingston (where DriveSecurity is preinstalled and you have to enter a password) you could - at least after entering your password - get out that your password was just compromised. (so you know you should change it soon) - Additionally it would be nice if DriveSecurity would also have the (optional) possibility to detect PUAs. - And - like I already said - it would be great if ESET LiveGrid would also be used, because USB sticks "travel" a lot and so they could collect many data for ESET LiveGrid. Language and licensing - Because German is my first language I of course tested the German language there. However some translations there were - well... - not so good. But even in the English language I found things I could improve. Here some examples: In the tooltip where the VSD version is displayed you can read this in the German version: "Library version". But as you maybe know at ESET we call this VSD (in German "Signaturdatenbank"). In the tooltip of the update button left of it you can read this in the German version: "Update-Signatur" - This is a minor translation mistake, but it should rather say "Signatur aktualisieren" or something similar. And often there are processes, in the log (e.g. "Retrieve license"). To indicate that this is a process I would add "..." to it, like it is mostly done in many programs and Windows. Additionally the German translation there were "Abhollizenz" which is a noun. However I don't only want to criticize, so I looked into the DLL files which where used as language files and modified them, so I like the result. I changed the English and the German language file. Of course feel free to use it. Download modified language files (ZIP) Alternative download link Virustotal scan If you are currently a user of CDS, then feel free to download my language files as well and replace the old ones with them. Instructions how to do this and a Batch file, which does this nearly automatically are included in the ZIP package. - Additionally there is actually a language selection for "default" which is the same as "English". So I think this is quite useless. As a default the program should read the language the OS has and try to set it as the language which is used for CDS. Only if such a language isn't available it should use English. - When you change the language it doesn't doesn't immediately change the language. You have to restart CDS! And I think at least a message that suggests the user to do this would be quite useful. - And in the old feedback we already discussed about how we can include CDS in ESS e.g., because a yearly subscription to a tool you maybe want to use on many (small) devices is not very cheap. Now I have a new idea: Why not add it to the multi-device licenses. E.g. you could make a license for "5 desktop/mobile devices + 5 USB sticks". Or maybe as a small addition for special offers it could also be an idea (like "Only 3 days: For every purchase of ESS you get one DriveSecurity for free"). So I hope I could help you with this feedback. I have send a link to this feedback to ClevX too. Edit: Changed alternative download link, because the old hoster added PUA to their site, which was detected by ESET.
  12. Whenever I attach a phyically write-protected USB-stick / flashdrive ( yes, there a still some available like Trekstor CS), it takes 'hours' until icons are displayed and folders are accessible. (even if I 'don't care' the NOD32 message when detecting the device). NOD32 latest version 7.0.302.26 various OS ( XP, Vista, W7, W8, 32/64) If I switch off write protection, everything works normal. Can someone verify this experience and probably find a solution? I need this writeprotected stick when I approach unknown computers as a repair tool .
  13. So I was trying to create a sysRescue using a 4gb usb drive and I got done with the unmounting image part and then it says the system cannot find the device specified. Why is that? Do I need to get a new usb drive, maybe with higher storage or what? Appreciate the help
  14. I tested the new USB-antivirus DriveSecurity. Here my feedback. For convenience I marked my feedback with this signs: + Praise - Not so good ~ Comments Installation: + At first: Very good idea! Its a good idea to protect also USB sticks. + Installation with the Installer is very easy - Why the EULA is stored on the desktop? This isn't a nice and it also isn't a sign of reliability. Why don't display the EULA only (like all other software does) or install it on the USB drive? - After installation there pop-up many windows at once. (It's not such bad but it isn't nice too.) ~ Only for information: I activated trail license, so I can't say what it does if you bought it. - After activating trail license I get an e-mail with a link where I should seen the "licence information". But I saw nothing because the link (links to this file) "redirects the request for this address in a way that will never complete." (Firefox says) Using: ~ It does not autostart of the drive and I understand why, but... - ...if so you should make it clear (in the help file) that the users must start the EXE manually! I think some users would think it don't needs to start manually. - The design: It is not the kind of design I know of ESET. The kind of design I know from ESET is simple, meaningful design. And this GUI hasn't this design. E.g. it has no windows-like border - the ESET software has it. And the design also looks a bit "compressed" like you have tried to put many things into a small GUI (Edit: = overcrowded). And another fact: The windows isn't resizable - all windows from other ESET software are resizable. Additionally also the background picture don't looks such reliable/serious. - Attention: The e-mail-address for the license is saved in plain text - no encryption is used (path: <DriveLetter>:\ESET\email.txt)! This isn't good because maleware (specially adware) can read this e-mail simply and send you spam. And also in the logs this e-mail-address can found simply! But fortunately you can delete this files without problems. - No self-protection: Also if DriveSecurity is running I can do almost all with the files in the directory "ESET" - Sometimes it has got over 60 MB RAM usage. Usually this isn't a lot but on older computers it can be a problem. - Removing the volume securely (with Windows feature) don't work correctly. After trying to do this - DriveSecurity exits but then you can't remove the drive securely too. + It has got a small help file. Nice! - It has no function for checking for another product version. (not only the update for the signature database) - If maleware is found it is deleted. Why not a quarantine? (or maybe zipping the file should also work) + its quite small - only 300 MB. That's good!
  15. Hi everybody I have problem with Device Control, I can't manage it! In fact I do it but it doesn't work! I read all of website tutorial about it and done all of them step by step, but I couldn't block my USB! Please help me about that and how can I write that policy. with regards
  16. I would like to tweak Update Rollback a bit, i.e an option to choose where Update Rollback files are stored, and confirmation window upon ESET update which asks you to verify where to save Update Rollback files.
  17. Hey all, I've been having an issue ever since installing Windows 8.1 Pro that I never had happen when using Windows 7. I have Smart Security 7 installed and configured to use Interactive mode. I have a Freenas machine set up with hundreds of movies which I view using XBMC. All works fine when viewing and playing the media normally, however when I scan the drives for new media, the connection to the machine is completely lost (mere seconds into the scan), and only comes back upon disabling the firewall. I also use a media manager to automatically download artwork for my movies before hand, and the same thing happens whenever I begin scanning the drives for new media. I'm at a loss as to what can rectify the problem and would appreciate any and all assistance given. Thanks.
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