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howardagoldberg

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howardagoldberg last won the day on February 12 2018

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  1. I would have to go through the many posts I've made over the years I have participated in this forum to give you specific examples, but suffice it to say ... I have posted at least several dozen times, and the responsiveness of other forum members and ESET staff has generally been outstanding. By the way, I am not an ESET employee - just to be clear. I have been using ESET products for probably 20 years now. I have their products installed on 3 Windows machines, 2 Macs, and 1 Android. This forum has been the source of much valuable information and support.
  2. Sometimes it even takes a day or two for the change log to go live on the Microsoft (Office) 365 page! The stagger the rollout of updates, and don't always update the change log until the release has been widely installed.
  3. These forums are not the official support pages. Change logs are posted here as a courtesy. Bookmark https://www.eset.com/us/home/antivirus/download/, click on 'Advanced download,' and the current change log will be available. ESET has some of the best support in the industry. The fact you don't want to go to the official change log page seems to be the issue.
  4. I don't normally jump in on these types of conversations (rants) ... but I have to say that of all the technology companies I deal with (and have dealt with), ESET is probably the most professional and transparent - and willing to acknowledge when there is an issue. These peer to peer forums are not official support pages, although to ESET's credit, their staff are here all the time providing direct and indirect assistance. In other words, they are paying attention. As @Marcos pointed out, the official change log page was updated at about the same moment that the update went live for those on the stable release channel who were seeking it via 'check for updates.' Add a bookmark to your browser favorites and move on. 🙂
  5. I have a 3-user license for ESET Anti-Virus (Windows). At the moment, I am only using 1 seat. Can I use this license key to install Cyber Security on a Mac? Thank you for any insights you can provide!
  6. I purchased ESET Mobile Security via the Play Store two years ago, and would like to add it to my License Manager. However, I cannot find the actual license key, only the public key. Is there a way for me to add this license to my license manager account? Thank you for any insights that can be provided!
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