peteyt

I think the problem is, although I could be wrong with this, there used to be antivirus and anti malware software with antivirus programs back in the day mainly focused on viruses. Malwarebytes did at some point appear to find stuff others didn't although that could just be people thinking it did. These days antiviruses do generally protect against all types of malware. I've also heard from a lot of past users who found malwarebytes has became not as good in the last few years. I did until last year use both eset and malwarebytes as I had a lifetime license (never had any issues but I know it's not recommended - stopped using it when I was trying to troubleshoot something). As mentioned as well by Marcos each AV has their own criteria for things such as PUAs As for the original poster had removing Firefox fixed the issue? I'm reluctant to say that it doesn't sound like a virus if you are trying multiple programs and nothing is being detected. Either that or it is a brand new virus that is very hard to detect but I do think there is something else that is causing the issue - so far the issue seems to be just causing random annoyance rather than doing anything that would appear to be malicious

No. If a site is hosting malware then it is a dangerous site and really should be avoided. As Itman had said allowing the site access can and probably will put you at risk.

Sounds odd but are any of your keys stuck as I remember weird stuff happening once because a key on my keyboard was stuck down, probably not this but just wondering. It sounds odd because if it was a virus I'd expect it to do lasting damage e.g. changing settings, removing things etc. As itman suggested maybe run the pc in safe mode for a while to see if it happens there. You mentioned you couldn't get into it. Did you follow the guide at https://support.microsoft.com/en-us/help/12376/windows-10-start-your-pc-in-safe-mode If you have came from a previous version of windows you might find it odd as safe mode is accessed slightly differently

Not with spotify but I remember when windows installed candy crush without user consent. You should be easily able to uninstall spotify or if you wish to keep it disable it from startup

Sadly eset hasn't got an adblocker. As mentioned in my above post I cannot see them adding one but I don't work for eset so could be wrong. Eset does protect you however from adverts containing malware

As marcos has said it probably is safe. But I always say as they have not came from official sources there is always a risk.

When it comes to potentially unwanted programs you can completely disable this option in the detection engine area. PUA programs are programs that aren't technically viruses but they have bad business practices e.g. hard to remove, try to instal extras e.g. toolbars, might contain adware and try and send information back etc. The idea with a PUA is when the option is enabled it is up to the user to decide if the pros of using it outweigh the risks. If you want to keep PUA alerts on and it comes up with the pop up as you first showed by clicking the advanced arrow it will give you an option to exclude. Finally I'd like to warn you that using cracked software always comes with risks because they are coming from non official places and could contain extras.

I believe some products may flag keygens up because they are illegal rather than dangerous although I'm not 100 percent sure on that one. However the problem with using keygens and cracks apart from the legality side is you never know what you are getting - there is always a risk.

This has been asked before a few times I believe but a lot of people are against it as toolbars, plugins etc. can often cause more problems. For example you mentioned Avast - I posted something in the general forum a week or so ago about Avast having its browser addons removed as it was actually tracking users - something that people not only find shady, but something people might expect an AV to prevent not actually to take part in. I will paste the link of that post bellow. As for ad blockers eset has often been popular because it doesn't include stuff that could be classed as non security. For example many AVs these days include features similar to CCleaner e.g. removing unneeded junk files. While this may come under privacy, eset has always focused more on actual security e.g. preventing viruses, hackers etc. This is probably the reason eset doesn't include an ad blocker because while adverts can be annoying, they do not fall under security. However it is important to note, that while eset doesn't include a popup blocker it has features, technologies etc. designed to protect you while browsing. Its web protection and other tools are designed to block malware online including those via adverts so while it may not be able to block adverts it should prevent any from infecting you. I don't actually work for eset - so I don't know eset's exact stance on these things, but I don't expect eset would go down the route you mentioned.

This could be because v13.0.24 is still being rolled out slowly. Also sometimes some versions are location based e.g. I've seen one with a different number in the past that was the same as another number but for a different country

Oh yeah sorry if I sounded rude as I do get it's not a priority

I've been asking for the ability to customise the content menu for a while now so that users can add stuff they'd prefer to see e.g. firewall troubleshoot wizard

Eset gradually sends out updates in program rather than sending the update to everyone all at once. This is often done to avoid issues e.g. everyone gets updated straight away and there's an undiscovered bug that affects everyone. Staggering the updates can help as only a few would get affected instead. It may also prevent overloads. It's not to say that eset doesn't have quality control but sometimes things can get missed. As you have seen you can still manually update instead of waiting for the in product update

While it probably won't make any difference have you tried on one of the installations to enable pre release updates? Could be a fix has been supplied but it isn't fully around yet. People have reported warnings similar in the past but I think they got fixed a while back and I don't think it took 10 to 15 minutes which is weird

Downloading any copyrighted material for free is illegal. So downloading any copyrighted torrent is also illegal. Torrent programs in themselves are legal because they do not supply and content.

Thanks for the deep insight. Sometimes the things that look and seem simple have a complicated process to get there

This is why backdoors are always a bad idea. When it comes to government agencies some people seem to live by the idea that it doesn't matter because they have nothing to hide. However if there's a backdoor for one person or organisation there's always the risk of someone else finding it and if that person is a hacker with malicious intent, well lets just say there's a lot of damage that can be done.

Sadly wildcard support is unavailable and from what I can gather (apologises to eset if I'm wrong), there is no current plans to implement it. It is something that has been asked quite a few times. For example a lot of Windows apps from Microsoft e.g. on Windows 10 from the store, do the same thing, having the folder name change e.g. to represent the new version.

Weird as on my phone when I have viewed this topic the last few days there was no link and even a post from Marcos mentioning no link - also there appears to be no edit to any of the posts - normally when a post is edited even by a Mod, such as removing a dodgy link, there will be something saying this. Just also noticed the user who actually replied to Marcos isn't the actual user who started the topic

Was the link even included by the user as it's not on here or was it removed?

I don't work for eset so don't speak for them but cannot see them doing this. Not sure how easy it would be to do but would presume it would take time for a feature that would be purely cosmetic and for most unimportant for a security program. Sorry if any offense has been caused as this was not intended

Hi might have been some confusion. When Marco's mentioned opening a ticket with support he meant via email e.g. go to the eset website and open support ticket. Once this is done share the ticket number with @Marcos on here. This is the recommended method. Hopefully they can figure out the issue

I know an alarm app I use has an icon in the left hand side when an alarm is set as seen in the included screenshot. So I wonder if there would be a way to have eset always there as an option or is this different because eset is always running. As also shown in my screenshot eset currently has an icon on the left hand side as I am using unsecured Wifi (my works public wifi). So eset can show an icon in the left hand side just don't know if it can be implented to always be there

I've always thought having the icon in the top left all the time as an option would be great, partly because it may reassure users eset is running and thus protecting the user. Not sure if there is a feedback/suggestion area for mobile. Maybe there should be a future changes bit at the top of this sub forum such as the ones used on some of the other sub forums such as internet security, nod32 etc.

I presume it was written wrong as it did confuse me at first. So I gather eset is slowing the connection down