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peteyt

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Everything posted by peteyt

  1. I would argue that most people only have one computer. They maybe have a few phones etc. but many people would only want one license. It makes sense to offer bulk license purchase but it makes no sense to finally introduce a product many users have requested and then put a minimum license requirement on it. As many people have questioned this, aren't Eset technically loosing money by unable to provide this product to single license users. As a beta tester for Eset I don't plan to leave but I worry some other users might move to completion that can offer what they want. The funny thing is you have what they want but you've just not made it viable for them
  2. You mention fake. If you are downloading from the official eset site they shouldn't be fake. What site are you trying to download from?
  3. What about users who would like to use Eset's VPN but only have one device? Is there a reason eset ultimate can't be purchased for just one device.
  4. I believe this is available if you enable pre release updates for now
  5. Yeah sadly sounds like you've been scammed. Always best to order from an official seller
  6. You'd be best to post what those issues are as eventually version 16 will stop working. Newer versions also contain bug fixes so using older versions can put your device at risk
  7. Personally I see a VPN as an extra tool. Eset already protects you from unsecure networks e.g. public WiFi. The thing is adding something like a VPN is going to add extra costs and some users may not agree with this. For that reason it makes sense to have a general security stuff e.g. with a firewall or people can pay more to get a VPN. For example I use sticky password manager as I have a lifetime license. I feel a password manager is good for security but I'd call it an additional extra just like a VPN. If they had added a password manager to internet security and put the price up due to that, it wouldn't have been good for me as I'd be paying for something I already had Like I said I do think this should have went to the premium product instead of having a newer extra tier
  8. While I agree that premium maybe didn't have a lot of features some would call useful I wouldn't say that internet security product requires a VPN. Maybe the names of the products should be changed but for me for an AV product that is designed to protect against malware, hackers etc. I'd say a VPN is more of an additional tool, more focused on privacy issues over security issues. A VPN can hide your location, IP etc. but it doesn't stop you getting hacked/getting infected. Really I would have preferred sticking with 3 products, basic, standard and pro.
  9. I presume it's just another way to do it and makes it easier for non technical users. A bit like how something like ccleaner and clean temp files but you can do it within windows settings as well
  10. While just a logo I think it would be better if it was something easier to identify as the one shown above is pretty generic e.g. if you showed it to an Eset user like myself, we wouldn't know what company/product it was. The former logos where a lot more recognisable
  11. Yeah it would be interesting to see something like Kaspersky and bitdefenders live map
  12. Yes however technically the more people who use the pre release option the more quicker fixes will go public as more people will be able to test, confirm no issues or no bugs caused be it
  13. Yeah it's nearly triple in the UK to go from premium to ultimate which requires you to purchase 5 licenses. People have asked for a VPN for ages but most may only need it for one device and so may go somewhere else. I personally don't understand the logic. I also think adding an extra higher level could confuse people on what to get. It used to be simple. You had the antivirus and then the smart security as the extra e.g. Firewall, network protection. Premium arrived and it had some extra stuff but very niche. There where some complaints that live guard should have been included without the premium package. Now there's an extra product meaning there's 4 levels of protection
  14. Pre release often contains fixes to issues that they put on the pre release server first to confirm it works before going final. Eset recommends using this unless on a work machine. A fix for what sounds like your issue has been put on the pre release server and will eventually go onto the main public one
  15. I do agree that it seems a little backwards if one user wants VPN they have to get a 5 license package. Most people would just not upgrade and either buy a separate AV or get a separate VPN. Both would result in less revenue for Eset Here in the UK 39.99 for premium and 114.98 for ultimate. Nearly more than triple the price.
  16. I suppose people may want to avoid clicking on the link in the first place. People often post about blocks worrying they have been infected so this will stop some users visiting in the first place, avoiding these posts
  17. Updates often get rolled out in batches. This avoids people all downloading something and then an undiscovered bug appears. You can also change your settings to allow pre release updates to get these early. Eset prefers users to enable this option as often fixes to issues are included so they need more users on it to confirm if the fixes work, any more issues etc.
  18. Your best option would be to contact eset business. Not sure where your from so can't advise but there should be contact details on eset's business page
  19. Yeah I do think having 4 home windows versions may confuse some users. I always felt the premium version could have done with more stuff to persuade people and a VPN may have helped with this. You may have people who want the VPN but don't need a password manager, encryption etc.
  20. If you have uninstalled eset in safe mode and then completely reinstalled the game from a different source if would appear something else is causing the issue If for example Eset did change something on that file, redownloading it should fix it but the fact it doesn't makes the think the issue is something else
  21. I've randomly encountered something like this occasionally but normally it fixes itself after a few minutes and it's rare so hard to pinpoint the cause or reproduce
  22. There is no true AV for ios
  23. Also to add if it is happening when not going to these sites, disable your browser add-ons one by one to find the culprit. Also make sure sync is disabled so that you can remove it and prevent it reinstalling
  24. You will see a lot more posts when you register. The guest post area is mainly for general quick questions and not for technical issues. The area you need is https://forum.eset.com/forum/23-eset-internet-security-eset-smart-security-premium/
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