peteyt

May I also suggest having the option to run the troubleshoot wizard in the right click menu when right clicking on the Eset tray icon and possibly even on the home area. It took me a while to figure out where the troubleshooter was and people with not a lot of knowledge would benefit from having it displayed straight away.

The problem is Windows 10 is still a Beta really and as they are still making changes issues will occur including software compatibility until it's fully released to the public

Yeah one issue with doing this would be cost as I presume more features could mean a higher price which would be a problem for those not using specific features. I gathered it would be complicated to implement to.

One big problem I've noticed with many security suites is that many seem to be getting too bloated as they try to do too much. One thing I have noticed is Eset has always been about quality rather than quantity, but sadly some people want as many features as possible. However I have an idea that if it could work could please everyone or at least most. Generally a security suite comes with everything. Take Eset Smart Security - It comes with parental controls, although they can be disabled. Instead of disabling things what if the suite used some kind of module system so that when installing the suite users could pick and choose what modules to instal. For example people could choose not to instal the parental controls and could if need be instal it later if they change their mind. What this means is you could include features that some might not want but others would, without it affecting the people who don't want them, creating the first truly custom security suite. I gather this would probably be too complicated to do but just wondered what people thought.

I really like the idea of this. Could this be implemented into other areas to? By this I mean a general troubleshooter rather than just a firewall troubleshooter in case something else e.g. antivirus, Hips etc. is the issue and not the firewall

Hi there. I've used Eset in the past as I often try out different security suites and got an email about a new beta for version 9 coming soon and thought I'd share an idea I've had for a while. One problem I've came across with many security suites is sometimes it can be hard for general users to figure out if a security suite is blocking a particular program or file. A way people use to troubleshoot this common issue is to temporarily disable their security suite and while this generally works if it is the security suite doing the blocking, it also means the user is temporarily without full protection. A good example is when I wanted to run a game without using game mode. The game was being blocked but no option or alert was coming up to unblock it. I decided to add the games .exe into the firewall rules, allowing it full access but it turned out it was another file in the games folder being blocked (possibly a .dll I can't remember). My idea is a very simple troubleshooting system that could fix this issue easily. A system that would allow users to run a scan to see what was being blocked, including running programs, processes etc. that were being blocked with an option to scan a file e.g. an .exe and if that .exe isn't being blocked but a file that's linked to it is, this information being displayed with options to unblock it. Basically a user can run a scan, see what's being blocked and allow if need be and all this time their security suite is still running so they aren't putting their computers at risk. I don't know how complicated this idea is to implement but I think if it was done correctly it would make things far easier for general users as firewall zones and stuff can be complicated for basic users.