peteyt

How would the user remove it? He is still getting alerts even when not visiting

By local care he means emailing eset support and creating a ticket. While the forum is handy the best and recommended way to get support is emailing support

Is this happening when only viewing one specific website or all the time. Of it's all the time I'm wondering if it could be a browser extension

I don't work for eset but sure they only recently dropped xp support so I would presume 7 would get supported for a bit longer although with 7 getting support dropped from Microsoft it isn't recommended to use it after this time

As Marco's has stated the log tool would help eset find the issue. It's easy to use and when it is attached on here only the moderators can download to see it so there's no privacy issue if your worried about other users seeing it. It in my opinion is worth doing.

Updates might take a while as they are often rolled out gradually so you should get it soon. As to being worried, as mentioned earlier it is recommended that you only visit the system cleaner when trying to remove changes made by an infection so if you don't suspect an infection you should be fine.

The problem is some tests don't just test with basic protection, they disable basic protection. For example they will download a file by disabling parts of the AV such as web protection and then running it. The file might get through as no AV is perfect, mistakes happen. However it might have been that the web protection would have blocked the virus from even being downloaded in the first place - so the test makes the AV look bad because it has put the AV in a more limited capacity and in most cases such as youtube videos this isn't explained so the viewers don't get the full truth.

Yeah. The fact it is apparently anonymised doesn't change the fact the data is still being collected and sold. I mean what is the difference between this and a piece of spyware?

I have noticed for a while when I receive a notification on the forum e.g. someone has quoted me and open it to go to that post the notification will still be in the top right corner and I have to open and click it again for it to go away. This is on an android phone with chrome. Can't remember if it has the same behaviour on chrome on my desktop but will try and find out

Although I have noticed some extra speed with download managers ha unless it's just in my head. I know some download bits in parts to speed things up.

Exactly. I used to run a tech blog thing but avoided reviewing AVs simply because it all comes down to user preference. Malware tests don't tend to really mirror how AVs work in real life. Most of the top AVs have similar scores so it depends on what you prefer, features etc. As a few have mentioned on here if you kept changing AVs on test results you'd be constantly moving and it would be hard considering different companies, testers etc. will show different results. I always think if your using an AV and haven't been infected or had any issues, slowdowns etc. Then does if matter if one AV comes slightly higher? The first one is obviously working so why risk it. It also comes down to the user to, avoiding risky sites etc.

Some of the stuff yeah. Registry cleaners have been debated for a long time. While occasionally keys left can cause issues later on with updates and such the general consensus is that keys left behind do not really take any space and removing them does not speed your computer up and if anything can cause more issues. The thing is most of what these programs offer can be done in windows itself. The advtange is normally a nice UI and with all the features rolled into one program. For example the startup manager in many of these tools allows you to sometimes see ratings and also scheduled tasks people might not be aware of. Some are marketed also as tools to help privacy. Some do have stupid claims e.g. make your internet faster. You can do tweaks but it will never be what people think it will be.

I have just downloaded the free version of System Ninja which seems decent and going to uninstal ccleaner. I don't use it a lot but ccleaner is a lot better UI wise and the cleaning tool had a lot of programs included while System Ninja is mainly for general cleaning e.g. windows temp files etc. Like you I'm not keen on programs being shady, sending stuff they don't need to especially if they are not being open about this and not asking for permission (surely with GDPR this shouldn't be allowed). This is especially strange considering ccleaner in a sense is supposed to be a privacy program

Avast bought AVG a few years back and also now own Piriform which is known mainly for ccleaner. As for Avast and AVG - both are made as seperate programs. I'm not sure about the technical details e.g. if they offer anything different but presume they probably share some of the same technologies.

It's a shame as Avast once was respected, kind of similar with AVG at the beginning. I'm now debating if I should remove ccleaner. I don't use it as much as I used to but it can be handy but now wonder if it could technically be classed as a PUA

Does this include RDP?

Not sure if this is allowed but thought I'd share an interesting post. Turns out an extension for browsers from Avast has been removed for tracking users. It does show sometimes those apparently protecting users are sometimes actually doing the opposite. This is why sometimes extensions can also be a bad idea. https://www.slashgear.com/avast-extension-removed-from-firefox-and-opera-for-tracking-users-05602354/

Sounds like a possible Microsoft issue

Nope. It is designed mainly for running after an infection as a virus might change system settings. Thus if your computer is fine there is no reason to change these settings. However as mentioned there normally isn't the amount of changes that is currently seen which is due to a bug.

I can see why some may like this but having the interface the same means people know what they are using. I remember using an AV that changed its interface every year at one point but people never knew where things where anymore

Does he let people know this though? I've seen testers turn things off but not really explain what it does and why he has disabled it. Problem is that people often aren't given the full picture.

Have you tried right clicking on the uninstaller when in safe mode and chosing the run as administrator option?

As Marcos has mentioned it seems to be a bug but as also mentioned it is recommened only to use the system cleaner when trying to recover from an infection

And its good to know but would a user disable the cloud feature? Its like tests that diable web protection on eset - it will obviously not be as good because you have disabled a key and important feature

What happens when you reset items? Please also note the system cleaner is designed to be used to help remove settings changed by malware. If you have not been infected you generally don't need to use this. The problem is the settings could be changed by you and it does not give the exact changed settings and there is as far as I know no way to undo the changes once done