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  1. Dear Marcos, Thank you for your advice, however I cannot find the this specify PUA program in Add or Remove Programs list, whether the PUA the parts of the program?
  2. Dear ESET Technical Support, Recently my Eset Internet Security unable to Clean a Varian of Win32/systweak.AB Potential Unwanted Application as per screenshot of Log File attached, please advice how to handle this issue? Herewith the OS and EIS version: Windows 11 64 bit version EIS version Awaiting the advice. Thanks & B/regards,
  3. Recently I make Computer Scan and scanning running the progress, however ESET Internet Security seems like stacked in scanning progress, it is already 35 minutes and the objects scan stacked in 1461objects during scan the Registry as per screen shot attached. Please advise is it normal, how to fix this phenomenon? Awaiting the advise. Thanks
  4. I didn't remember, and left the question where I got it..🙄
  5. Dear Marco, Why I got it and already registered in my account?
  6. Dear ESET, Today I checking My Eset, I found one license of Mobile Security for Free and the status used as per screen shot attach. Please inform whether is it really free license and expire until 2038 ? Why in the status explain already used, I cannot found any my device use it. Awaiting the information
  7. There are for both only for protect a Wifi, Web protection and no realtime protection and on demand scanning.
  8. I cannot attached a collect logs again following your step, as the file rar exist then 100 mb. However now my EIS become stable in Network Protection, I think better waiting the patch. Thanks.
  9. This is the way If you would like to scan for some objects, for i.e if you would like to scan only the file you can right clicks on the file then the No.1 shortcut menu will appear, if you would like to scan the hole your computer then you can use the No.2 Menu, you can use simultaneous scanning with the above menus. There are also another pop menu to scan the media when the Media Plugin into your computer, if you activated this menu as per screen shot.
  10. Dear Marcos, Please find a collect logs. Awaiting the advise eis_logs.zip
  11. Dear All, Today my EIS got the red color in Network Protection that inform the Network Protection Non Function, it is happen without user interaction on setup, however the EIS Status on Taskbar Normal (No Red color) as per screenshot attached. After I did restarted the computer everything goes well again, please advise what's wrong with my EIS. Thanks
  12. Dear All, Now everybody take care to Working From Home (WFH) and Study From Home and still to connect with colleague and Students/Teachers using the Online Meeting with some applications Please advice how to maximize the protection of Eset Internet Security. Awaiting the advice. Thanks
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