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foneil

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Everything posted by foneil

  1. We have completed internal testing and are now working with our developers on the permissions questions. However, higher priority projects are taking all their time. I have sent another email inquiry to make sure we are notified as soon as the information is available.
  2. You use your one ESET username/password that works for all your installed products (see question 3 for list of products--which "versions" you have depends on the license you purchased). Fo renewing, see questions 8 and 9 here: ESET Multi-Device Security FAQ
  3. Additionally, see the following ESET Knowledgebase article for instructions: How do I add a new Device control rule in my Windows ESET product?
  4. As I said, the information in the articles you cited should be used as the most relevant and accurate information on this topic. So according to that, no, they aren't supported in version 8.
  5. We are working on more comprehensive and encompassing communications regarding OS support (for example, unified KB, download page and web site content). It's in progress but I don't have an ETA for when it will be available. For now, the information you've compiled and the sources you've identified are the only places for information at this time.
  6. ESET Mobile Security for Android (Mobile Security & Antivirus) version 3.0.1173 is now available on Google Play and ESET.com. You can update your current version of ESET Mobile Security for Android for free by accepting the update from Google Play. How do I upgrade ESET Mobile Security for Android? ChangelogAdded: Trial process in Start-up wizard to activate Premium features Added: New languages in web version – Kazakh and Lithuanian Changed: Anti-Phishing is automatically enabled in Premium mode Bug fixes and improvements For more information about the product, visit the ESET Mobile Security for Android product page or to check availability in your region, contact your local reseller, distributor or ESET office. ESET Mobile Security for Android FAQ
  7. SysRecue Live is only available as a standalone utility at the moment. There are two Utility pages with tools for SysRescue, the International hxxp://www.eset.com/int/download/utilities/ and North American hxxp://www.eset.com/us/download/utilities/ The North American page links to SOLN3509, "How do I use ESET SysRescue Live to clean my computer?" and that has both methods for creating SysRescue. The International page takes you to the iso download. Other SysRescue thread: https://forum.eset.com/topic/3275-eset-sysrescue-live-small-feedback/?hl=sysrescue
  8. Also, on behalf of me and Aryeh, each of you (@Janus, @Arakasi, @SweX, @rugk, @TomFace) send me a PM with an address that can accept a small package sent from ESET, San Diego.
  9. First, yes, Janus is famous and we've missed him...second, we (I know I do) appreciate you all janus, Arkasi, swek, rugk, tomface as top contributors to the Forum and excellent resources for ESET on the Forum (me just posting to this thread with this elite group is an honor). Regarding the Smart mode, here is the information I have, but I'm sure that other ESET moderators that are developers can give a more technical response (I only helped to write the news description, below). Description HIPS Smart mode: Only suspicious system events trigger a notification beyond the set of pre-defined rules in Automatic mode (operations such as system registry, active processes and programs). [see NEWS294] As you all have indicated in this thread, the reason for this new mode was to make less interactions for the user but still filter using HIPS. There are more "very suspicious events" of course, but I'm checking whether that is public information. Basically, the pop-up notifications will display less often than when in Interactive mode and only for certain criteria that ESET has established as "very suspicious." Warning notification This is the notification that a user would see with Smart mode enabled: The new Filtering mode is between the Automatic and Interactive modes:
  10. I am only addressing numbers 1 and 2. Because you upgraded to Yosemite, the ESET application in your Time Machine is probably for the previous version and you should download and install the newest ESET Cybersecurity to ensure that it is the version compatible with Yosemite. Follow the instructions here to download and install: How do I download, install and activate ESET Cyber Security? hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3237 You only need the Activation Key once, after it's activated, you use the username and password to activate the product. So make sure you select "Activate using Username and Password" after installation. If you do not remember your license details, visit the Lost License page to have them resent to your email.
  11. ESET NOD32 Antivirus Business Edition for Mac OS X version 4.1.97.0 has been released and is available to download. * English only; all available languages will be available soon. Changelog: Added: Support for OS X Yosemite (10.10) For more information and to download the product, visit the ESET NOD32 Antivirus Business Edition for Mac download page or contact your local reseller, distributor or ESET office. How do I remotely install ESET NOD32 Antivirus Business Edition for Mac OS X?
  12. ESET Cyber Security Pro version 6.0.14 is now available to download. This version adds compatibility with OS X Yosemite (10.10). * English only; all available languages will be available soon. Do I have the latest version of ESET Cyber Security or ESET Cyber Security Pro? Changelog Added: Support for OS X Yosemite (10.10) Fixed: Issues with occasional GUI freezes on OS X Yosemite (10.10) Fixed: Firewall rules on OS X Yosemite (10.10) Fixed: Issues with disabling web access protection from the Advanced menu Fixed: Issue with occasional esets_proxy CPU waste Fixed: Error messages in Log files For more information and to download the product, visit the ESET Cyber Security download page: ESET Cyber Security ProKnown Issues Can I use my ESET for Mac products with OS X Yosemite (10.10)? Brazilian Portuguese version of ESET Cyber Security or ESET Cyber Security Pro is displayed in English
  13. New build compatible with Yosemite has been released. https://forum.eset.com/topic/3496-eset-cyber-security-2014-edition-version-6014-is-available/
  14. ESET Cyber Security version 6.0.14 is now available to download. This version adds compatibility with OS X Yosemite (10.10). * English only; all available languages will be available soon. Do I have the latest version of ESET Cyber Security or ESET Cyber Security Pro? Changelog Added: Support for OS X Yosemite (10.10) Fixed: Issues with occasional GUI freezes on OS X Yosemite (10.10) Fixed: Firewall rules on OS X Yosemite (10.10) Fixed: Issues with disabling web access protection from the Advanced menu Fixed: Issue with occasional esets_proxy CPU waste Fixed: Error messages in Log files For more information and to download the product, visit the ESET Cyber Security download page: ESET Cyber Security Known Issues Can I use my ESET for Mac products with OS X Yosemite (10.10)? Brazilian Portuguese version of ESET Cyber Security or ESET Cyber Security Pro is displayed in English
  15. Thanks @Jim for the feedback. We are always sure to pass along product feedback to the product manager and developers. I'm actually shocked that none of these were noted in the feedback from @rugk but I thought I would mention that I did cross-reference them to make sure there weren't any duplicates.
  16. What if I change my email address? #1 hxxp://www.eset.com.br/support/contact
  17. The 8.0.304 build is the same as .301 but has the latest modules already installed (e.g., the modules are listed in the "Installed components" window of the About ESET ... screen).
  18. You can uninstall EFSW using three methods: Use ERA: How do I push uninstall to client workstations using ESET Remote Administrator? (5.x) Use the built-in ESET uninstaller Start > Programs > ESET > Uninstall (hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2989#uninstall) Use the manual ESET uninstaller (this will reset network settings): hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2289#Win_7
  19. See NEWS272 for version 7.0.317 changelog. The changelog for ESS/EAV version 7.0.325.1 was originally released for all languages except for ENG because these changes were included in the ENG version 8 release as well. Looks like they then released the ENG version of 7.0.325 which brings us to here. Changelog for 7.0.325Improved: New engine module Improved: Real-time detection improvements Resolved: Problems with application crashes Fixed: Problem with Anti-theft portal actions and missing screenshots
  20. yes @planet we will mention that in the article, thank you for pointing that out.
  21. I have asked the developers for information relating to all the permissions and will communicate what I find out as soon I hear back.
  22. I can't view the images hosted on tinypic. Did you follow the instructions here? How do I uninstall or reinstall ESET Cyber Security or ESET Cyber Security Pro? Particularly, If you receive the message "Identity of the installer cannot be confirmed" you may need to configure Apple gatekeeper options to allow applications to run regardless of their source. Visit the Apple support article on this topic.
  23. ESET Endpoint Antivirus and ESET Endpoint Security version version 5.0.2237.x have been released and are available to download. Changelog:Fixed: IDS settings are not applied when installing .exe package installer created in ESET Remote Administrator using Remote Desktop Protocol (RDP) Fixed: Potentially Unwanted Application setting not overtaken after installation from prepared config xml file in the same folder as .msi installer Fixed: Several text inconsistencies in various languages Known Issues:Support for ESET Endpoint products installed on Microsoft Windows 8 Solution: Visit the following ESET Knowledgebase article for solutions or workarounds to known issues on Windows 8: Can I use my ESET Endpoint product with Microsoft Windows 8.x? ecmd.exe is not recognized as a trusted app. Solution: To run the ecmd.exe command line utility, click Yes in the Action Center dialog window. Blue screen error (BSOD) occurs when using version 1.1 Microsoft Windows Automated Installation Kit (AIK) to create an ISO image from SysRescue on Microsoft Windows Preinstallation Environment (WinPE). Solution: BSOD is caused by a bug in version 1.1 Microsoft Windows Automated Installation Kit. For more information or to download a copy, visit the ESET Endpoint Security download page or contact your local reseller, distributor or ESET office.
  24. We are hearing from our ESET technical support agents that after upgrading to Yosemite, uninstalling and reinstalling ECS/ECSP resolves some of the reported issues. How do I uninstall or reinstall ESET Cyber Security or ESET Cyber Security Pro?
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