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Your last question was "5: Please ask your psychologist for more information. ;-)", so I will reach out to my therapist... I am in contact with those responsible for all the translations and we will be looking at all of this for sure. Also, I'm not immediately understanding your use of superscript footnotes in your feedback--do those match up to the questions below?

From the Knowledgebase and Documentation perspective, I appreciate the feedback for areas where we can improve our content. We will look at these places you mentioned and work with the other teams for text strings and other in-product messages/verbiage to be more clear, helpful, and consistent per your recommendations.

ESET Secure Authentication version 2.1.0.774 has been released and is available for a free business trial or to purchase. ESET Secure Authentication (ESA) is a mobile-based solution that uses two-factor, one-time password (2FA OTP) authentication for accessing a company’s Virtual Private Network (VPN) and Outlook Web App. Changelog: Added: Support for Remote Web Access in Windows Server 2012 Essentials and 2012 R2 Essentials Added: Support for Dynamics CRM 2013 Added: Support for selecting the Active Directory field used for a user's mobile number Added: Installer prerequisite to check for system connectivity Improved: SMS OTP usability for VMware Horizon View Improved: Stability during upgrades in complex environments Improved: RADIUS client IP address validation Improved: Stability when setting attribute permissions during installation in certain environments Fixed: Rare bug with MS-CHAPv2 log-ins Changed: Components no longer need to be on the exact same version. However, major and minor version numbers must match Changed: RADIUS log now clearly states that PEAP is unsupported Changed: Administrators are warned when disabling ECP with OWA enabled as this is not recommended Known Issues: On Blackberry devices, it is necessary to manually delete the ESA mobile application to remove old application data before installing a new copy of the ESA mobile application. Certain Symbian mobile devices display a low-resolution ESA mobile app icon. The ESA Admins AD security group is not removed during uninstallation. The Auth API requires a "Content-Type" header using the value "application/json," or it returns an HTTP 500 Error. Clicking Cancel on the OTP page for the Exchange 2013 Control Panel takes you back to the logon URL for OWA and not ECP. When an SMS OTP user is logged into OWA on Exchange 2010 and the browser session is idle, the system may send an occasional SMS OTP despite the fact that the user is already logged in. ESET Secure Authentication FAQ — For frequently asked questions (FAQs), Known Issues, and links to ESET Knowledgebase articles for installing and configuring ESA. To check availability in your region, contact your local reseller, distributor or ESET office.

The "Mark Solved" feature isn't available for every member level--this is to make sure that a given solution is correct (based on original poster feedback) before a post is selected as the answer. I have marked your follow-up post as solved.

ESET Cyber Security Pro version 6.0.13 is now available to download. Do I have the latest version of ESET Cyber Security or ESET Cyber Security Pro? ChangelogAdded: Support for Retina display Fix: Issues with occasional kernel panic (system crash) caused by esets_proxy [2102, 2680] Fix: Issue with occasional esets_daemon and esets_kac crashes on previous version of OSX 10.9 Fix: Issue with blank notifications in firewall interactive mode [2107] For more information and to download the product, visit the ESET Cyber Security download pages: ESET Cyber Security Pro Known IssuesBrazilian Portuguese version of ESET Cyber Security or ESET Cyber Security Pro is displayed in English

ESET Cyber Security version 6.0.13 is now available to download. Do I have the latest version of ESET Cyber Security or ESET Cyber Security Pro? Changelog Added: Support for Retina display Fix: Issues with occasional kernel panic (system crash) caused by esets_proxy [2102, 2680] Fix: Issue with occasional esets_daemon and esets_kac crashes on previous version of OSX 10.9 Fix: Issue with blank notifications in firewall interactive mode [2107] (ESET Cyber Security Pro only) For more information and to download the product, visit the ESET Cyber Security download pages: ESET Cyber Security Known Issues Brazilian Portuguese version of ESET Cyber Security or ESET Cyber Security Pro is displayed in English

I'm only speaking to the original issue from this thread, regarding the latest version updates. At this time, the latest version is only available on Google Play, and if you originally purchased and installed from ESET.com, you can now use the Google Play version. Amazon is separate.

No Doctor9fan, not at this time. However, you can download the Google Play version and use your existing ESET Username and Password to activate it--this will give you the latest version and quicker updates from the Play Store: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN2997#activate

https://forum.eset.com/topic/2787-eset-mobile-security-for-android-version-30964-has-been-released/ Sorry for the delayed post but wanted to confirm changelog.

ESET Mobile Security for Android (Mobile Security & Antivirus) version 3.0.964 is now available on Google Play – web version (eset.com) will be available soon. You can update your current version of ESET Mobile Security for Android for free by accepting the update from Google Play. How do I upgrade ESET Mobile Security for Android? Changelog Fixed: Occasional internal crashesFor more information about the product, visit the ESET Mobile Security for Android product page or contact your local reseller, distributor or ESET office. ESET Mobile Security for Android FAQ

ESET Mobile Security for Android (Mobile Security & Antivirus) version 3.0.937 is only available on Google Play – web version (eset.com) will be available soon.

If you are talking about EFSW for Linux connected to ERA, you should just load the .lic file in ERA: hxxp://kb.eset.com/esetkb/index?page=content&id=SOLN3006

ESET NOD32 Antivirus Business Edition for Linux Desktop version 4.0.81 has been released and is available to download. ChangelogFix: Issue with blocking the execution of the terminal console Fix: Issue with Chromium browser not working after installation Known IssuesCD media blocking does not work correctly on Debian 6.0.7 64-bitSupported Linux distributionsDebian 6.0.7, Fedora 18, Mandriva, Red Hat, SuSE, Ubuntu 12.10 and most RPM- and DEB-package manager based distributions.For more information and to download the product, visit the ESET NOD32 Antivirus Business Edition for Linux download page or contact your local reseller, distributor or ESET office.

How do I use the Program Component Update (PCU) to Upgrade ESET Endpoint products to the latest program version (5.x)

What's New in 5.2.22 This reply is to provide more details about the new and improved features available in this release. See What's new in the latest version of ESET Remote Administrator for detailed information and instructions. New API / Command Line Console – ERA Server (ERAS) database can be queried by machine-processing tools without needing to access ERA Console (ERAC) for license manipulation or replication, client and threat listing and database write-type operations related to tasks, policies, and configurations. There are 48 core commands supported by the API (for a list of the available commands, see the ESET Remote Administrator User Guide (section 7.2, "Commands"). Print reports in .pdf format – directly output reports to PDF, which will make any report readable on many devices and platforms without further conversion from HTML or CSV. Note: you must download a free-to-use third-party converter (GNU LGPL free software license) to enable PDF export in ESET Remote Administrator. Basic Networking Tools – conveniently execute network commands for endpoints directly from ERA Console. Includes Shutdown, Restart, Wake on LAN and ping commands. To execute network actions for specific client(s), right-click a client (or clients) and select Network Action from the context menu. Improved Version 5.2.22 marks the official support for Linux and Mac OS X remote deployment. Remote installation of a custom package – for example: MSI-based installers, scripts, batch-files, multi-file packages with defined entry points. Dual IP-retrieval – better log comparison and reporting via the ability to identify and report internal IP-address of machines that check in to ESET Remote Administrator server from behind a gateway or NAT-device.

ESET Remote Administrator version 5.2.22.0 has been released and is available to download. Changelog: Added: Server API Added: ERA Command-line Console with documented source code Added: Reports available to export to PDF Added: Retrieving Dual IP address using SysInspector reports (for machines behind a gateway or NAT) Added: Basic network actions from console (for example: Wake on LAN, Ping, Shutdown, RDP, and Message) Added: Log forwarding to Syslog (to enable log forwarding, some additional configuration is required) Improved: Remote deployment for Linux and Mac OS X Improved: Remote installation of custom package with redirected output to attach data as part of task details Fixed: Some server products are missing in the configuration template for program component update (PCU) mirror setup (fixed in ENU version only) Fixed: Logon Script installation type failure with pre-configured default credentials Fixed: Activating the notification “Test It” option might result in server crash Fixed: Incorrect time calculation during scheduled remote push installation Fixed: Upgrade from version 5.0.x could corrupt all saved search-tasks using Active Directory services Fixed: The client upgrade task might end with an error with many parallel installation instances For instructions on upgrading from version 5.x to version 5.2, see the following ESET Knowledgebase article: How do I upgrade ESET Remote Administrator to the latest version?See ESET Remote Administrator User Guide (section 2, "Installation of ERA Server and ERA Console") for software and performance requirements.

ESET Security for Kerio version 4.5.16007 has been released and is available to download. ESET Security for Kerio is replacing ESET NOD32 Antivirus for Kerio for use on some systems. ESET Security for Kerio supports all of the latest versions of Kerio Connect 8.0 and the latest versions of Kerio Control 7.4.2. Changelog: Added: Support for display "displayname" in pop-up windows and detected threats log. The string email message is used if the displayname is avfile.tmp Added: Automatic exclusions includes paths to Windows registers and also Kerio Connect configuration files Added: Path for scanning also includes path to device drive (for example, C:) For more information and to download the product, visit the ESET Security for Kerio product page. ESET Knowledgebase solutions: Known Issues - ESET Security for Kerio ESET Security for Kerio FAQ List of all ESET Security for Kerio Knowledgebase articles

Great feedback; thank you for taking the time to provide this. I will forward this information to make sure our product managers see it. Additionally, we will look at the specific comments you made regarding how to better support users with the product and where we can improve documentation.

ESET Endpoint Antivirus and ESET Endpoint Security version 5.0.2229.1 have been released and are available to download. Changelog: Fixed: BSOD caused by outswapped space on Windows 2008 Server Fixed: Memory leak caused by PlainLogger Known Issues: ecmd.exe is not recognized as a trusted app Solution: To run the ecmd.exe command line utility, click Yes in the Action Center dialog window Blue screen error (BSOD) occurs when using version 1.1 Microsoft Windows Automated Installation Kit (AIK) to create an ISO image from SysRescue on Microsoft Windows Preinstallation Environment (WinPE) Solution: BSOD is caused by a bug in version 1.1 Microsoft Windows Automated Installation Kit For more information or to download a copy, visit the ESET Endpoint Security download page or contact your local reseller, distributor or ESET office.

ESET Mail Security for Microsoft Exchange Server Service Release 4.5.10022 has been released and is available for download. Changelog:Fixed: Issue with quarantining messages with empty sender and invalid sender address in "From:" headerFor more information or to download a copy, please visit the ESET Mail Security for Microsoft Exchange Server product page or contact your local reseller, distributor or ESET office.

Service Release 1 for ESET Mobile Security for Android (Mobile Security & Antivirus) version 3.0.882.0 is now available on the web and on Google Play. You can update your current version of ESET Mobile Security for Android for free using the version check (for ESET.com) or accepting the update from Google Play. How do I upgrade ESET Mobile Security for Android? ChangelogImproved: Cloud scanning Optimized: Anti-Theft portal Various minor bug fixes For more information about the product, visit the ESET Mobile Security for Android product page or contact your local reseller, distributor or ESET office. ESET Mobile Security for Android FAQ

ESET Mobile Security for Android version 3.0.810 is now available on the web and on Google Play. You can update your current version of ESET Mobile Security for Android for free using the version check (for ESET.com) or accepting the update from Google Play. How do I upgrade ESET Mobile Security for Android? New Features Integration to my.eset.com Anti-Theft portal The following are the key features available to control through your Premium my.eset.com account: camera pictures, location tracking, on-screen messages, optimization of Anti-Theft settings, sending current device position when the device is low on battery, security password change on my.eset.com, and User IP address details. See the ESET Mobile Security Product Overview (PDF) for more detailed descriptions of the online management features. Proactive Anti-Theft If suspicious activity is detected (such as an unauthorized SIM Card change or wrong lock screen password/pattern entered), you will be notified via email and Proactive Anti-Theft will lock your device, take camera snapshots, and relay location information so you can track your missing device via my.eset.com. On-Charger Scan Under the Automatic Scans menu, you can set the scan to start only when the device is fully charged and in an idle state (you must enable this feature; it is not enabled by default). Ignore list Available option to whitelist threats. For more information about the product, visit the ESET Mobile Security for Android product page or contact your local reseller, distributor or ESET office. ESET Mobile Security for Android FAQ

ESET Customer Care has reported the issue to our operations team and it is being investigated, and the issue is being handled through the support ticket.

ESET Cyber Security version 6.0.9.1 has been released and is available to download. Users with a valid license can upgrade to the latest product version for free. New features: Anti-Phishing – Protects your data while online Social Media Scanner – See what information is visible to the public and which apps can access your data System Requirements: Processor Architecture: 32-bit x86 or 64-bit x64, Intel®. Operating Systems: Mavericks (OS X 10.9) with Intel Processor Mountain Lion (OS X 10.8) with Intel Processor Lion (OS X 10.7) with Intel Processor Snow Leopard (OS X 10.6.x) with Intel Processor For more information and to download the product, visit the following product download page or contact your local reseller, distributor or ESET office. ESET Cyber Security Pro

ESET Cyber Security version 6.0.9.1 has been released and is available to download. Users with a valid license can upgrade to the latest product version for free. New features: Anti-Phishing – Protects your data while online Social Media Scanner – See what information is visible to the public and which apps can access your data System Requirements: Processor Architecture: 32-bit x86 or 64-bit x64, Intel®. Operating Systems: Mavericks (OS X 10.9) with Intel Processor Mountain Lion (OS X 10.8) with Intel Processor Lion (OS X 10.7) with Intel Processor Snow Leopard (OS X 10.6.x) with Intel Processor For more information and to download the product, visit the following product download page or contact your local reseller, distributor or ESET office. ESET Cyber Security