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Everything posted by foneil
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ESET LiveGuard Advanced FAQ regarding compatible licenses and products: https://support.eset.com/en/kb6569-eset-liveguard-advanced-faq#oper_7 Full list here: https://help.eset.com/elga/en-US/req_and_supported.html
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Ok, that is our Online Help, in the Knowledgebase we do have this article: https://support.eset.com/en/kb8062-recommended-settings-for-eset-server-security-installed-on-a-terminal-or-citrix-server-8x
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which KB specifically, we may want to update with the info from this thread
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ESET Protection for older Server OS Versions
foneil replied to EURO-LOG's topic in ESET Products for Windows Servers
Afaik, we only offer the 64-bit installer starting with EFSW 7.3 from the download page (I only checked /us page). 32-bit only available for 7.2. -
We have a KB for enabling (https://support.eset.com/en/kb8175), but I admit that I don't think that will help here because it should display in your second screenshot when creating new policy, maybe double check the license? Can you open support ticket https://support.eset.com/en/kb3742 and also let us know what the issue is when resolved in case others have same issue (and I will update the KB with that info).
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Eset scan keeps getting cancelled
foneil replied to Caitly's topic in ESET Products for Mobile Devices
On another note, if you use EMS via the APK, let me know, I am interested to know who still does and why. -
Eset scan keeps getting cancelled
foneil replied to Caitly's topic in ESET Products for Mobile Devices
APK is also available now, https://support.eset.com/en/kb6563 -
Eset scan keeps getting cancelled
foneil replied to Caitly's topic in ESET Products for Mobile Devices
version 7.1.11 for Google Play is out and resolves the scanning issue. -
ESET Protect 9 - all-in-one installer
foneil replied to VlP's topic in ESET PROTECT On-prem (Remote Management)
Hotfix was released for this issue, see https://support.eset.com/en/news8170 -
KB was published this morning to address this issue. [KB8162] Review all the scheduled tasks in ESET PROTECT https://support.eset.com/en/kb8162 Primary issue: After you upgrade to ESET PROTECT 9.0 from an earlier version or after an automatic upgrade of ESET PROTECT Cloud to version 3.0, all Tasks with Trigger type Scheduled or CRON and with option Invoke ASAP If Event Missed checked get executed one time immediately after the upgrade
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Linux Home User NOD32 EOL options.
foneil replied to homeuser's topic in ESET NOD32 Antivirus for Linux Desktop
https://support.eset.com/en/kb7911 All relevant info is in this KB -
This ESET KB article has the details about this https://support.eset.com/en/KB7911, and we'll be updating this article soon with further info/instructions for the different user scenarios eligible (or not) to switch to the replacement product.
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The KB team is looking at this as related to updating the kb7324 and we have three SMEs replicating this to confirm. Thank you for posting.
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We also have the Knowledgebase article "What's new in ESET Endpoint Antivirus for Linux (8.x)", and under the Release Notes section we have the new feature changelog items listed, and there's a screenshot of the new GUI: https://support.eset.com/en/kb7874 Other GUI images (we only included the one) are attached also. Furthermore, if you see a KB or Online Help article that is missing information, media, etc. or you something wrong or something you would like to see expanded or clarified, you can request it by clicking the "Was this information helpful" link and submitting feedback -- believe it or not, we (I) read those user comments and make content updates from them. https://support.eset.com/en/kb7874-what-s-new-in-eset-endpoint-antivirus-for-linux#article-feedback-trigger
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Alert for this issue was published as well: "Secure Browser is Non-functional" notification https://support.eset.com/en/alert7861
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changelogs in News articles: ESET Endpoint Security and ESET Endpoint Antivirus version 8.0.2028.0 have been released [ESMC rebranded, links to changelogs for both] ESET PROTECT 8.0 and ESET PROTECT Cloud have been released
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[Threat] VBA/TrojanDownloader.Agent.MUV
foneil replied to pronto's topic in ESET Products for Windows Servers
Thanks again, that KB has been fixed. -
It's our understanding that the process is the same and that the instructions in kb3479 are still accurate for the ESA v3 upgrade -- only change is that Figure 1-1 (step 2) will be updated to show a new functionality to Skip having to enter the console username/password.
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[Threat] VBA/TrojanDownloader.Agent.MUV
foneil replied to pronto's topic in ESET Products for Windows Servers
Thanks itman, there are some html errors in kb6119 that we'll fix. -
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