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Speaking from the North American region, you can't activate another region's key using the NA activation web page--you will see "invalid key" or something similar. I assume that the same is true for other regions as well--you would need to activate using the region's activation web page where the key is from hxxp://www.eset.com/us/language-selector/. However, you should be able to activate any key in-product.

Thanks @xxJackxx I have passed this along to the product managers.

Not sure that this answers the question directly but our Business Edition products have the ability to install through terminal server (disable GUI) if you are running ERA to control terminal computers running instances of ekrn.exe. See section 4 "Installation" in ESET File Security Installation Manual and User Guide. Should be similar fo other Business Edition Linux products, I am advised.

ESET Remote Administrator version 5.1.38 has been released and is available to download. Changelog: Fixed: Hardening security of dashboard reports against HTML injections Fixed: Quarantined entries from ESET Mail/File/Gateway Security are not reported correctly to ESET Remote Administrator Fixed: Manually created search tasks in ESET Remote Administrator 5.0 are not correctly migrated when upgrading to ESET Remote Administrator 5.1.x Fixed: Parallel, remote upgrade task for multiple client endpoints terminates unexpectedly on some of the included endpoints Fixed: Update module returns inconsistent information on virus DB version Fixed: Several localization issues Changed: Installation packages sent by email can be compressed using ZIP-method For instructions on upgrading from version 5.x to version 5.1.38, see the following ESET Knowledgebase article: How do I upgrade ESET Remote Administrator to the latest version? Known Issues: Some server products are missing in the configuration template for PCU mirror setupSee ESET Remote Administrator User Guide (section 2, "Installation of ERA Server and ERA Console") for software and performance requirements.

Or follow the instructions in ESET Knowledgebase. Windows Vista, Home Server, XP, Server 2003 R2, 2003, 2000 Windows 7, Windows 8, Windows Server 2008 (R2)

This update is includes minor bux fixes and optimization. No features are impacted and no new Android permissions are required. There shouldn't be any differences between the two functionally. I will, however, find out regarding whether the "virus scanner improvements" are not included in EMS 3 Beta.

ESET Mobile Security for Android version 2.0.853 is now available on the web and on Google Play. How do I upgrade ESET Mobile Security for Android? Changelog Updated: Virus scanner improvements Fixed: Bug fixes and minor UI optimization For more information and to download the product, visit the ESET Mobile Security for Android download page or contact your local reseller, distributor or ESET office. ESET Mobile Security for Android FAQ

The following text is the description of the message as found in ESET Knowledgebase article What do Personal firewall log codes mean? Detected covert channel exploit in ICMP packet – Unexpected data found in ICMP echo messages. User might have an application that implements PING or might be running Linux as a virtual computer. Allowing communication for bridged connections can help to avoid false positives from virtual computers. Also see Detected covert channel exploit in ICMP packet for recommended actions for this notification.

ESET Has Blocked My Site - What To Do? https://forum.eset.com/topic/250-eset-has-blocked-my-site-what-to-do/page-1#entry837

I know you said you're not using ERAS currently, but for your reference and others who may have a similar question, using ERA really is the best solution and something you may still be able to use: How do I push install ESET Endpoint Security for Android using ESET Remote Administrator?

I will look into the option for a pop-up window for the "Specialized cleaner" link in the product GUI (it's possible to add the pop-up, we'll just have to see how efficient it will be to make sure the information displayed is always the most current). There is an ESET Knowledgebase article, that afaik, contains the most up-to-date information regarding the ESET Specialized Cleaner: How do I use the ESET Specialized Cleaner?

Regarding the comment highlighted below, for others looking for that information we have an ESET Knowledgebase article for creating a scheduled scan: How do I create a scheduled scan in ESET Smart Security or ESET NOD32 Antivirus? I agree that the process for setting up a scheduled scan isn't very intuitive (there's no link from the Computer scan menu and instead you have to go to Tools) and I'll forward that feedback to our Product Manager. -Fer

Closing topic--original question seems to be resolved and thread is not entirely ESET related.

I am told by the developers that EMS will store up to 128 logs--I'm not sure what happens at 128 though, but I would assume that the oldest is overwritten at that time.

ESET Cyber Security Pro and ESET Cyber Security 2014 Edition (version 6) Beta is now available for public testing. New Features Anti-Phishing: Protects your data while onlineSocial Media Scanner: See what information is visible to the public and which apps can access your data System Requirements Processor Architecture: 32-bit x86 or 64-bit x64, Intel®. Operating Systems: Mavericks (OS X 10.9) with Intel Processor Mountain Lion (OS X 10.8) with Intel Processor Lion (OS X 10.7) with Intel Processor Snow Leopard (OS X 10.6.x) with Intel Processor For more information and to download the product, visit the ESET Cyber Security Beta pages: ESET Cyber Security Pro ESET Cyber Security Known Issues Smart Scan does not run correctly after installing ESET Cyber Security or ESET Cyber Security Pro (6.x Beta) ESET Cyber Security or ESET Cyber Security Pro freezes after an upgrade from version 5 to version 6 Beta ESET Cyber Security Pro closes down after changing the Firewall settings to defaults (6.x Beta) Safari.app cannot be excluded from Web Protection in ESET Cyber Security and ESET Cyber Security Pro (5.x / 6.x Beta)

I have forwarded this question to our developers for clarification. As far as I know, the log files are not automatically deleted but maybe there is some high-end trigger at some point in the code.

Thank you for the feedback on SOLN2439, we have updated the article to be clear about which steps apply depending on whether you're upgrading from v4.x or 5.x to 5.1.34. Below is a changelog of the edits made to the Knowledgebase article--as always, any feedback or suggestions is appreciated. Changelog: removed Lost License link from #1 and moved to #4, which is where it is needed (it was either include it twice or put where needed) changed step #4 to be more generic "follow Setup instructions" but added Note for users upgrading from previous 5.x version and called out Figure 1-2 as only applying to v4.x users minor formatting changes

ESET Endpoint Antivirus and ESET Endpoint Security version version 5.0.2225 have been released and are available to download. Changelog: Added: Windows 8.1 compatibility Fixed: Increased login time for domain user's first login Fixed: User cannot access encrypted USB drive on Windows 7 Fixed: Rollback restores incorrect module architecture on Windows 7 64-bit Fixed: Wrong display of network path in GUI logs Fixed: Occasional crashing of Microsoft Outlook 2013 when sending a message on Windows 7 32-bit Fixed: Client logs sent multiple times to ESET Remote Administrator when the optimization button is pushed Fixed: Problem with automatic Send/Receive in Microsoft Outlook 2013 on Windows 7 Fixed: Quarantined files (false positives) are not restored to their original location with automatic restore after the update of virus signature database Fixed: Email plugin not integrated correctly on Windows Live Messenger 2012 on Windows 8 32-bit Fixed: Blue screen error (BSOD) after integration of Device Control on Windows XP SP2 and older Fixed: Occasional blocking of printers and Bluetooth without adding rules to Device Control Fixed: Error when sending message with no sender address Fixed: Microsoft Outlook freezes on Windows XP SP3 when Antispam protection is turned on Fixed: Firewall fixes resolving various issues with third-party software, VPN software and proxies Fixed: Scanning of Microsoft Outlook messages with Symantec Enterprise Vault integrated causes the attachment icon to disappear Fixed: Microsoft Outlook crashes upon exit when connected to Kerio Mail Server via Kerio Outlook Connector v8 on Windows XP, Windows 7 Fixed: Issues mounting Elpro Libero PDF logger device Known Issues: ecmd.exe is not recognized as a trusted app. Solution: To run the ecmd.exe command line utility, click Yes in the Action Center dialog window. Blue screen error (BSOD) occurs when using version 1.1 Microsoft Windows Automated Installation Kit (AIK) to create an ISO image from SysRescue on Microsoft Windows Preinstallation Environment (WinPE). Solution: BSOD is caused by a bug in version 1.1 Microsoft Windows Automated Installation Kit. For more information or to download a copy, visit the ESET Endpoint Security download page or contact your local reseller, distributor or ESET office.

Scan Logs cannot be deleted in version 2.x.

ESET Mobile Security for Android version 2.0.843 is now available on the web and on Google Play. How do I upgrade ESET Mobile Security for Android? ChangelogAdded: Virus scanner whitelist – ignore button added Changed: Wipe feature improvements Changed: GPS location improvement Fixed: Minor Bug fixes and UI optimization For more information and to download the product, visit the ESET Mobile Security for Android download page or contact your local reseller, distributor or ESET office. ESET Mobile Security for Android FAQ

ESET NOD32 Antivirus Business Edition for Mac OS X version 4.1.94.x has been released and is available to download. Changelog: Added: Support of OS X 10.9 Mavericks Added: Ability to determine if Real-time protection is enabled/disabled using command line Added: Ability to save logs in common formats – CSV, plain text Fixed: Errors related to RTP command line visible to unprivileged users Fixed: Number of issues related to localization For more information and to download the product, visit the ESET NOD32 Antivirus Business Edition for Mac download page or contact your local reseller, distributor or ESET office. How do I remotely install ESET NOD32 Antivirus Business Edition for Mac OS X?

ESET File Security for Microsoft Windows Server version 4.5.12015 has been released and is available to download. Changelog: Added: New eShell 1.1 features – script signing, go to root context command Added: Support for WMI (Windows Management Instrumentation) monitoring Fixed: Issue with resident protection causing blue screen errors (BSOD) under specific preconditions Fixed: Issue with resident protection driver blocking Live Migration on Hyper-V server (2008 R2) Fixed: Error with incorrectly applied exclusions for units connected to directory via “mounted volumes” Fixed: Issue when group policy change might cause disabling of certain automatic exclusions Fixed: Localization issues For more information or to download a copy, visit the ESET File Security for Microsoft Windows Server or contact your local reseller, distributor or ESET office.

ESET File Security for Microsoft Windows Server Core version 4.5.13011 has been released and is available to download. Changelog: Added: New eShell 1.1 features – script signing, go to root context command Added: Support for WMI (Windows Management Instrumentation) monitoring Fixed: Issue with resident protection causing blue screen errors (BSOD) under specific preconditions Fixed: Issue with resident protection driver blocking Live Migration on Hyper-V server (2008 R2) Fixed: Error with incorrectly applied exclusions for units connected to directory via “mounted volumes” Fixed: Issue when group policy change might cause disabling of certain automatic exclusions For more information or to download a copy, visit the ESET File Security for Microsoft Windows Server Core download page or contact your local reseller, distributor or ESET office.

ESET Security for Microsoft SharePoint Server version 4.5.15022 has been released is available to download. Changelog: Fixed: Issue with resident protection causing blue screen error (BSOD) under specific preconditions Fixed: Issue with detection of correct SharePoint version Fixed: Issue with resident protection driver blocking Live Migration on Hyper-V server (2008 R2) Fixed: Problem with SharePoint on-access control failing, when rule with very long user message (notification) is defined For more information or to download a copy, visit the ESET Security for Microsoft SharePoint Server or contact your local reseller, distributor or ESET office. Known Issues and other support solutions, visit the ESET Knowledgebase: Knowledgebase solutions for ESET Security for Microsoft SharePoint Server

ESET Mail Security for IBM Lotus Domino version 4.5.14059 has been released and is available to download. Changelog: Added: Support for monitoring via WMI (Windows Management Instrumentation) Added: Extended diagnostic logging Fixed: Issue with resident protection causing blue screen error (BSOD) under specific preconditions Fixed: Issue with resident protection driver blocking Live Migration on Hyper-V server (2008 R2) Fixed: Error with incorrectly applied exclusions for units connected to directory via “mounted volumes” For more information or to download a copy, visit the ESET Mail Security for IBM Lotus Domino or contact your local reseller, distributor or ESET office.