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Hello, I am a French customer Eset and I am very satifaite of my product. On the other hand, I am very disappointed by this forum. Why? Because it here is several months which I try to reset my password of my initial account on this forum (user name: Sicilia42) unsuccessfully. In every attempts I nevertheless followed the procedure but I have never received from email allowing me to end the procedure to reset my password. I specify that I connected today, with my account to tweet to be able to post this message. Furthermore, know that I also tried to contact you by email on four occasions there also no answer from you. For me it is clear that you attached not much importance for the customers ESET who nevertheless pay their license. I hope that on the occasion of my last message on this forum, a person in charge can bring me an answer. Best Regards GardienESET (Sicilia42)