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Everything posted by foneil

  1. https://support.eset.com/en/kb7911 All relevant info is in this KB
  2. This ESET KB article has the details about this https://support.eset.com/en/KB7911, and we'll be updating this article soon with further info/instructions for the different user scenarios eligible (or not) to switch to the replacement product.
  3. The KB team is looking at this as related to updating the kb7324 and we have three SMEs replicating this to confirm. Thank you for posting.
  4. We also have the Knowledgebase article "What's new in ESET Endpoint Antivirus for Linux (8.x)", and under the Release Notes section we have the new feature changelog items listed, and there's a screenshot of the new GUI: https://support.eset.com/en/kb7874 Other GUI images (we only included the one) are attached also. Furthermore, if you see a KB or Online Help article that is missing information, media, etc. or you something wrong or something you would like to see expanded or clarified, you can request it by clicking the "Was this information helpful" link and submitting feedback -- believe it or not, we (I) read those user comments and make content updates from them. https://support.eset.com/en/kb7874-what-s-new-in-eset-endpoint-antivirus-for-linux#article-feedback-trigger
  5. Alert for this issue was published as well: "Secure Browser is Non-functional" notification https://support.eset.com/en/alert7861
  6. changelogs in News articles: ESET Endpoint Security and ESET Endpoint Antivirus version 8.0.2028.0 have been released [ESMC rebranded, links to changelogs for both] ESET PROTECT 8.0 and ESET PROTECT Cloud have been released
  7. Check this: https://support.eset.com/en/kb6980-identify-and-report-pirated-eset-licenses
  8. What license error are you receiving, and which product version specifically (have you upgraded to latest 13.1)? There is new functionality for detecting a leaked license and this won't allow it to activate: https://support.eset.com/en/kb7463
  9. It's our understanding that the process is the same and that the instructions in kb3479 are still accurate for the ESA v3 upgrade -- only change is that Figure 1-1 (step 2) will be updated to show a new functionality to Skip having to enter the console username/password.
  10. Thanks itman, there are some html errors in kb6119 that we'll fix.
  11. Have you tried setting a profile and zone (before receiving the pop-up)? https://support.eset.com/en/KB3327
  12. The ESET Knowledgebase YouTube Channel celebrates its 10-year anniversary today! https://www.youtube.com/user/ESETKnowledgebase/community Check out the infographic for our lifetime YouTube statistics for the channel. The ESET Knowledgebase channel includes step-by-step video tutorials demonstrating the key processes and features of our ESET products, from ESET NOD32 Antivirus and ESET Internet Security to business products like ESET Security Management Center. In addition, our channel is yet another way for our customers to reach us with feedback and questions. We make every effort to respond to support-related comments and yes, we do take video suggestions!
  13. The "legacy" file on the download page currently installs the 12.2.23 version -- however, it is also important for us to know why some users prefer or need a previous version, so we can account for those scenarios in our technical support and help documentation. Can you @Hijin25 let us know why you want to use 12.2.23?
  14. It's not you...we are transitioning our product release communications currently for all products but once the process is finalized, we'll resume posting.
  15. The most detailed information is available in the Online Help (user guide): https://help.eset.com/password_manager/1/en-US/ And other ESET Knowledgebase articles are linked in the FAQ: https://support.eset.com/kb6181/
  16. The ESET Knowledgebase is transitioning to a new backend system and during the transition the default ESET KB search will open a sitesearch on Google.
  17. I found this topic in Online Help: https://help.eset.com/eca/en-US/admin_dg.html
  18. We do have this content available "If you have not upgraded to Windows 1903 and you would like to prevent Windows from updating" https://support.eset.com/kb7309/#noupgradeyet
  19. The notarization is different than the kext issue. The Gatekeeper item "gives users more confidence that the software has been checked by Apple for malicious components. See official Apple documentation for what that means: https://developer.apple.com/documentation/security/notarizing_your_app_before_distribution
  20. More info in DE here: https://help.eset.com/eav/12/de-DE/ceip.html For KB article with instructions for changing your participation, see https://support.eset.com/kb7225/ or Deutsch here https://support.eset.com/en_EN/kb7225/?viewlocale=de_DE
  21. https://support.eset.com/kb6551/ "You receive a notification "JS/Mindspark.E potentially unwanted application"
  22. Release date: November 27, 2018 ESET Security 7 for Microsoft SharePoint Server version 7.0.15009.0 has been released and is available to download. For more information and to download the product, visit the ESET Security for Microsoft SharePoint Server download page or contact your local reseller, distributor or ESET office. Changelog Improved: Faster On-Demand scan Fixed: Unknown exception types cause interruption of scan when opening file Fixed: Issues with ghosted files scans Fixed: Customization sub-menu item is missing from User Interface tab Known Issues None. For an up-to-date list of known issues, see Known issues for version 7 ESET business products. Upgrade to Latest Version For links to corresponding ESET Knowledgebase articles for upgrading your product to the latest version, see the following: Upgrade ESET business products Support Resources Online Help (user guide): ESET Security 7 for Microsoft SharePoint Server
  23. Yes. When a known issue is added to the Knowledgebase that means it is a known issue that our developers are working on.
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