foneil

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foneil last won the day on October 10

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About foneil

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  1. Resets back to Computer default is all I understand it to mean. But I agree/understand that it would be good to have a list of what flagged it in the first place and what will be reset.
  2. Some info about System Cleaner on the KB: https://support.eset.com/kb6564/#SystemCleaner
  3. ESET tech support?

    Coming back to this, the answer is NO, ESET US (ESET, LLC) does not contract with any partners to perform malware removal on our behalf.
  4. Are both devices showing in ERA or just one?
  5. I can only imagine the scam sites/services that will come from this: Send your photos to facebo0k.com/stoprevengeporn to block future uploads -- going to some shady person's personal collection.
  6. Detected ARP cache poisoning attack

    See Solution 1 in this KB article https://support.eset.com/kb2933/, apply the same settings in Solution 1 to an ERA policy. To do this using ERA, see https://support.eset.com/kb3478/
  7. We do have a specific KB article for EFSW on Terminal server using Citrix: https://support.eset.com/kb3699/
  8. We have an Online Help guide for Gateway Security, but I don't think there are any specific topics on configuring the firewall. If you manage EGS using ESET Remote Administrator, you should review the ERA guide for remote management options. Here's a KB article that may help as well: https://support.eset.com/kb3664/
  9. For reporting PUA detections and possible false positives, please use https://support.eset.com/kb141/.
  10. How to Unlock Esett

    We have created a troubleshooting wizard for EMS users, you can use that to help you unlock your device, and let us know through the feedback form on the support page (bottom, click "Was this information helpful?") if the step doesn't work for you: https://support.eset.com/unlockems/
  11. I am looking into this alert. We have an Online Help for License Manager and we will be continuously updating it with content, but this particular issue isn't documented yet. http://help.eset.com/license_manager/en-US/?index.html
  12. ESET 11.0.131 released?

    UEFI Scanner—Proactive scanning that runs in the background and only notifies you if a problem is detected. Screenshot of a detection available in the What's new in version 11 KB article.
  13. ESET Smart Security has been replaced by ESET Internet Security with version 11, for more information and to upgrade to ESET Internet Security for free, see https://www.eset.com/us/home/smart-security/#existing Version 11 announcement Questions or comments are welcomed.
  14. ESET Smart Security has been replaced by ESET Internet Security with version 11, for more information and to upgrade to ESET Internet Security for free, see https://www.eset.com/us/home/smart-security/#existing
  15. I think that the only currently available, public info about the UEFI scanner is on the KB What's New: https://support.eset.com/kb6564/#UEFIScanner